Excellent customer service. The staff in both the restaurant and hotel were incredibly patient and professional. They provided great food and a peaceful night's sleep to be refreshed with a magnificent shower. I was never disturbed, everything worked exactly the way it should. I wish I'd taken a photo of the food because it was amazing. I was just too busy enjoying it; a full English, eggs benedict and porridge were some of the included choices. I would have loved to try everything. This place was an absolute gem. I think everywhere I go will have to live up to this standard now. I really felt I got my money's worth; if you like romantic walks on the beach and you want to feel special, then this is the place to visit.

No seriously... It was all those things.

Evening meal (salmon steak) was delicious and well presented. Breakfast was generous and top quality with plenty of choice. All the staff were attentive and efficient. The bedroom and dining room was warm and cosy. A lovely peaceful location handy for bus stop and beach.

My first view of the side of the hotel (possibly an annexe) as I came from the bus stop was a bit off-putting, with peeling paint on the window frames, and it made me anticipate that the hotel would be a bit shabby and run down. But this couldn't have been further from the truth once I walked round to the front entrance: everything about my stay exceeded all expectations!

We loved our ground floor room, with sea view, and its doors to the small, private, outside space with table and chairs. Our room was fresh and clean and the T&C area was supplied with biscuits (cookies), and the milk came in miniature bottles, not plastic. Every member of staff we encountered was friendly and helpful. We enjoyed sitting in the lounge/bar/sunroom (thankfully no TV) and found others to chat with…if we wanted to.

Check-in was a bit of a traffic jam, with so many people trying to register at the same time, 4pm. This was compounded by the fact that there was only one member of staff on reception, though she stayed calm and unfazed by the waiting queue, and the phone ringing off the hook.

I had a ground floor room with patio with table and chairs over looking the sea, one of the best places I've ever stayed. Hotel staff were friendly and helpful. Excellent restaurant in the main hotel with a superb menu. A short walk and you are on the beach. Fantastic bar for lunch and lounge rooms all over looking the sea. A perfect place to relax. Next to the hotel is a superb arts and crafts hall, selling wonderful items.

There is generally a very poor mobile phone signal here, not the hotels fault but the area generally, have to go out into the car park to even make a call or get a text let alone roaming services. But the hotel Wifi was not working properly either. I was there five nights and in that time they didn't fix the Wifi which was very disappointing leaving me somewhat incommunicado. Otherwise it would have been a perfect stary. I found the food and service in the Mariners arms nearby to be poor (frozen chips, a salad drenched in too much oil) - simple food which could be done so much better. These are minor things but worth bearing in mind. There are signs about £10 for parking which are out of date and a guy offering private parking next door who blocks off half the road.

We stayed at this hotel as the reviews were very good and it had everything we needed for our long weekend stay. We were in room 218, which looked out across to the beach and sea and the most amazing sunsets! The room itself was a comfortable twin with spacious shower room and plenty of tea/coffee and fresh milk. The beds were made every day and bathroom cleaned. Food was plentiful in the hotel restaurant and the attached Mariner pub and there was also a pop up pizza truck on site. Lots of inside and outside seating, dogs also catered for with water bowls etc. We would definitely stay here again if we were in the area.

Really lovely old hotel, lots of character. Our room was in the old part of the hotel which was really lovely. The staff were helpful and friendly. The views from the dining room and bar were incredible and well worth the visit. We loved being able to walk on the beach in the evenings and watch the sunset over the sea.

The hotel could do with modernising in the communal areas, updating and decorating could make the hotel feel really special. We visited another hotel around the corner for a meal and it felt more luxurious even though it was a lower star rating (This was just the bar and restaurant we didn’t see any rooms).

Great location with coastal views. Easy access to the beach. Plenty of free parking space.. This is a lovely traditional hotel with friendly helpful staff. The bedroom was well furnished with good lighting and a large comfortable bed. Tea, coffee, water and biscuits were all provided. The bathroom was a good size with a walk in shower and good quality toiletries, fluffy towels and plenty of hot water. The breakfast was excellent with plenty of choice. Excellent sea views from the dining room. We dined one evening in the hotel and the quality of food was very good. We highly recommend this hotel and will definitely return.

Nothing

Location is excellent and so quiet. Room was good but a second chair would have been appreciated so we could both sit comfortably when in the room. All very clean, shower is over bath with a large handrail in it - needs moving further back to the rear of the bath as it hinders when showering. Free parking with a lovely parking attendant. View from room window directly over the beach and sea was quite breathtaking in the mornings. Ate in restaurant one night and the food was very good - we both had fish and it was delicious. Breakfast on the second morning was piping hot and very tasty with quality ingredients. All staff very polite and informative over all departments.

Breakfast on the first morning was tepid when it arrived at the table - it had been cooked but looked like it had been left under the hot plate for a long time or just left waiting collection from staff. Large groups in restaurant and tried to ask for another but staff really busy and we needed to be away at a certain time so sadly we didnt eat much of it.

Lovely traditional hotel in an unbeatable location, with stunning views. All the staff were friendly and helpful and for the price I would say this is excellent value for money. We had dinner here one evening and for the price it was good. Breakfast on both days was plentiful and good quality and the breakfast view, from the conservatory was perfect. Attentive staff too. Our room and bathroom were spotlessly clean and whilst the room was dated, it was as expected and great value.

Just a couple of things, like the poached eggs being overdone at breakfast on our full english, the duck breast also overdone at dinner and our scrambled eggs on our breakfast day two were a little cold and had we been paying more I would have probably raised these issues at the time.

Arrived in the dark and it was raining. Quick check in, up two flights of stairs but did offer to help with luggage. As we were staying one night we were OK. Walked through the small bar. Empty. Lots of small lounges. Room was good size, enormous bed and good sized shower. Decided to eat in The Mariner’s next door and had to go back out into the dark and rain. It was basic but with open fire and fairly busy (always a good sign). Food was home cooked and typical pub fayre. We did not eat in the hotel so cannot comment on the food. Bed was comfortable and room well appointed with plenty of storage for clothes, etc., tea, coffee, biscuits and plenty of little milks. Good shower pressure Next morning was bright and sunny and the bar had picture windows overlooking the sea. Lovely. There was also a sun lounge. Definitely a good location for sunny warm days and would go back. Noticed some rooms on ground floor had French windows to small patio with views of the sea.

It was a grand old lady of an Hotel, classic in decor. Nice ambience but probably getting towards a need for updating. Some wallpaper joins showing. Clean and neat.