The staff were fantastic , friendly , helpful and provided a warm welcome every time. The hotel was in a great location , so handy to the central station , near many restaurants and to the main shopping area . The breakfast was very nice and handy . Spa and gym are a nice touch .

Very hard to find faults as the hotel was fantastic It would be even better if the spa had a Jacuzzi or steam room. Perhaps some more signage to guide you from reception to the rooms , a clock in the spa would have been handy and perhaps a reminder card with some key information from the hotel e.g what time breakfast is etc . I couldn't find that on the TV screen , it was however relayed to me at check-in .

The breakfast provided a number of choices to satisfy even the most demanding patrons. I liked that haggis- the regional dish 😋 was served. I also liked that Stevie, the restaurant manager was present and ready to help exceed our expectations. Patrons sometimes complain about scrumbled eggs, perhaps hard boiled eggs could be introduced. I loved the location of this hotel. Our room was spacious, bed and bedding very comfortable. Bathrobe, slippers, welcome chocolates and water were extremely nice touch.

Perhaps some rooms could have a shelf or a cabinet in the bathroom for personal toiletries.

The location of the hotel is excellent in city centre and close to the train station. My room was big as well as the bathroom and were spotless clean. Shower was big and modern. The bed and the blankets were very comfy and bed sheets and pillows were very clean. Wi-fi was very good. The hot breakfast was excellent with lots of varieties. Check in and check out very simple. Staff including breakfast staff very friendly and helpful. Especially I would like to thank Robin at the reception. She was friendly and very welcoming. She also gave me information about train schedule for my onward journey. I’m very satisfied with my stay and highly recommend the hotel.

We were given an upgrade on arrival which was great. Lovely staff throughout. Room wasn't roasting - we find that in hotel rooms sometimes, so perfect for us and just turned up thermostat if cooler later in evening. And honestly could not hear a sound from outside, in central Glasgow! Lovely bar for a nightcap or earlier drink before heading out. Good, busy vibe on Saturday night.

The scrambled eggs at breakfast on second morning were rubbery and to me, pretty inedible. But they had been lovely and creamy the first morning. Either different cook or they were just having an off day. I didn't bother asking for more because there were lots of other non- egg options. Hotel staff work hard for little money so they don't need me moaning about trivial stuff.

Great location, bags held for us as we arrived early in the morning. Early check in requested however did not arrive until check in time but this was not discounted or amended.

Found to strange that there was not an extractor fan in the bathroom. Strong smell of bleach in the bathroom which I don’t mind but my partner is allergic to bleach- an extractor fan may have softened the smell. Also there wasn’t a bin bag in the toilet bin which was strange. Toiletries could have been better quality, rituals products in the hallway would have been a nice touch to continue those into the rooms or maybe upsell this quality of products. A notepad in the room but no pen available to make notes. Spa facilities is what attracted us to this accommodation, however not really offered as a perk or staying and had to be purchased or upgraded to receive this. We were also told front doors lock at 11pm but found that they were locked before this, although staff let us in promptly.

The Address Glasgow was an excellent hotel, very clean @ definitely comfortable, the staff were amazing , from Management & down , they couldn’t do enough for you , to make your stay the best it could be , the hotel Manager she couldn’t do enough for me as I’m disabled , the room we had , was quite difficult for me to turn into with my mobility scooter , so she changed us to another accessible room that would be more beneficial for me to get in the door easier , and she gave us the side entrance to use for easy access , we had breakfast with our stay , and the manager there was the same very helpful and pleasant , he greeted everyone who came in and out & also helped with our breakfast , very kind too , we had a fantastic few days in this hotel , and would definitely stay here again , also I would recommend it to anyone friends & family , great job done The Address Hotel Glasgow , I also want to add this hotel is in the middle of everything , so close to shops , restaurants & bars , Thankyou for a lovely stay .

I couldn’t say a bad thing about the hotel , except , they couldn’t do enough install some ramps for disabled people to get in and out at front and toilet off the bar to enter , but nothing bad about this as there was access at the side door , just a suggestion .

The room was a good size and I had plenty of room to work from there. The bed was one of the most comfortable I have slept in, in a hotel and the pillow was perfect. There was an ironing board and a decent iron which I used. The breakfast was excellent and had a good choice of cooked foods, cereals or pastries. I only tried the cooked food and it was delicious. The staff were really friendly and helpful and the man overseeing the restaurant at breakfast time provided great customer services and obviously genuinely cared for the visitors.

It would have been so nice to have the option of a hot chocolate sachet to drink as not everyone drinks tea or coffee.

All The staff at the bar/restaurant, breakfast and reception are all really great, friendly and helpful. Location is really good for getting around and exploring Glasgow - close to shops on Buchanan Street, Central and Queen Square trains stations, lots of restaurants and sights. Restaurant was really useful to have available. Room was large, nicely decorated and had a great view

Because it's quite a large room it can take a little while to heat up nicely so maybe a little portable heater would be a good addition in winter. You could also have a little portable fan as well.

The staff were brilliant, very welcoming, the room was massive, very clean and comfortable, huge bed, hairdryer, coffee machine, water, iron, loved the sofa, and a good choice for breakfast, the guy who is in the breakfast room is very friendly and down to earth, and the bar area is also stunning. We didn’t eat there but the food looked amazing from what we saw. Location is great too.

I’d recommend that the shower door seal is cleaned, it was full on mould, which is an easy fix, it wasn’t nice to look at when you upgrade to a room with a bath to be looking at it, in such a nice room and that’s the only thing that let it down for me :)

The Address hotel is a first-class boutique hotel in the heart of Glasgow. The hotel has an attentive front desk staff that was one of the best we have encountered in Scotland, perhaps the best.

While the hotel has a back entrance that meets accessibility standards, it is a back entrance in a questionable alley. For handicapped people such as myself, there are many stairs in the lobby and to the room elevators. The owners need to find a fix so that guests in wheelchairs or with canes do not have to go down a dark back alley. The building is a refurbished insurance company. Accessibility should have been a concern during the renovation!