Room was upgraded for us to a larger double. It was very clean and fresh, spacious and comfortable. Bed was very comfortable thanks to the topper and appreciate the choice of hard or soft pillows. Good night's sleep. Bathroom was a good size and although I'm no fan of showers over the bath, this was a good shower.

Breakfast could and should have been better. We've eaten breakfast in several different Holiday Inns and it is always similar in style and type. However this was the most disappointing. The bacon and mushrooms were tasteless, the scrambled egg was floating in unpleasant yellowish liquid and the grilled tomatoes were dried out on top while the rest was uncooked.

We have stayed at this hotel (in its various guises for a number of years on our anuual to and from France). It has always been and has become even more so an excellent place to stay. The staff are frienly particularly Soriah (sorry if I have mis-spelt her name) and of course Brian who sadly was not there due to illness for our breakfast this year. The room was excellent - even if the matress was the wrong way around! ( I had foot-end at my head end) but I am sure it wouldn't have made much difference. The matresse was very comfortable. We also liked the tea/coffee and biscuit facilities in the room - they were much appreciated. Of course there was the added extra of the Polish lady who the Council had placed there performing some interesting entertainment!

The pillows and it wasn't until afterwards that we read the card in the room that there was an option to change them. The ones in the room were rather uncomfortable.there

comfortable room, able to select one in the quietist part of the hotel, good sleep!, plenty of parking, good facilities in the room , friendly staff, we tried the Bella Italia restaurant for the first time expecting ' chain' food but it was surprisingly good

Although we could get eggs cooked fresh the breakfasts were left under heat lamps so was dried up - the three nights previously we had been in a hotel where they freshly cooked each breakfast, we noticed the difference !

It took a while to check in really slow I never stay at a holiday inn before so it was my first time but he didn't say hi and didn't say where things where like bar and breakfast was at this time and bar open from this time breakfast staff was amazing they smile all the time very helpful but front desk was not good but apart from that was a nice stay for first time at holiday in for me your maids for room service was great to they very friendly

No much apart u need a new coffee machine that we try to use as getting breakfast it wasn't working well kept saying no coffee

The hotel is ideally placed for either an early or late ferry crossing. Breakfast was good, and the on site (mostly Italian based) restaurant meant a tasty meal could be enjoyed without having to drive anywhere. The staff all seemed pleasant and helpful.

Baths! I find getting in and out of baths tricky, and a shower would be much easier for people of limited mobility. Last year when I enquired about a shower, I was told that there was only one "disabled" bathroom in the entire hotel.

I always like IHG hotels as you know what you are getting. The room is well similar in all hotels have everything you need and the beds and pillows never disappoint. Staff were polite and friendly. We had a breakfast and evening meal package and both meals were absolutely fantastic! The hotel had beautiful grounds however when we went it rained so we didn’t go out there but I can imagine on a sunny day sitting out having drinks in the garden would be lovely! Parking also is free and plenty of it.

Nothing

I drove up from Devon for a funeral the following day, so arrived a bit frazzled. The manager was extremely welcoming and friendly. The room was great...big double bed, tea, coffee and biscuits. Great shower, lots of hot water. Also great that you could a) open the window and b) adjust the heating. I had breakfast & dinner in the restaurant. Service good, sea bass excellent. Self-serve breakfast good too..lots of choice. Hotel v good price too.

We were attending a wedding hotel was the best option for within the location of wedding venue, the hotel was fab beautiful grounds terrace area to sit outside was lovely, room very clean comfortable gave us everything we needed, staff were all very professional, friendly nothing to much trouble, facilities hotel offer were great good bar, Bella Pasta restaurant, breakfast was great couldn’t ask for anything more would definitely stay again and highly recommend.

Nothing to dislike.

It was nicely laid out, with different seating areas. A restaurant with a separate bar, where you could take food to if you wanted, and a nice relaxing seating area with sofas and armchairs. You could play games with the family whilst relaxing, and this allowed me to get the youngest to bed without everyone in the room. Our room was nice, clean and cool in the heat outside. The staff were friendly, helpful and the breakfast was delicious with a lot of options.

There was nothing.

we had such an amazing stay at your hotel! The service from all staff members was exceptional. I'd asked for an accessible room for my mum, and our room was one of the 1st ones downstairs, which made it very easy. We had an amazing 3 course meal from Bella Italia, which was delicious! Also the breakfast the following morning was one of the best hotel breakfasts I've ever had - the lady who was helping us was very lovely too, couldn't have been more helpful.

There was nothing we didn't like! The only thing I could say, and this isn't a negative, just more of an observation! For a room that's accessible, it could have had something that kept the door open, for ease when getting a mobility scooter/wheelchair through. and also, the soap dispenser was quite a distance from the sink! So for my mum, and others in a wheelchair, would struggle to reach it when at the sink. Really small things, but would really help others I think!