Breakfast was perfection and served in bright clean lovely dining room . Service with a smile ! Spacious room with extremely comfortable bed . Great central location. Model village at back of property was fun . Don’t leave without paying a visit !

Evening meal was really good . Best fish and chips ever ! Staff great. But dogs in a restaurant ???!!! Please , this has got to stop - disgusting ! We could actually smell them ! So off putting when you are eating. I am aware this is the norm these days but maybe an area just for dogs could work ?

Central to Bourton on the water. Model village at back of hotel which is free for hotel guests. Easy check in service. Rooms very clean + comfortable.

The parking is slightly confusing. Said on website that you pay £7.50 for whole stay. The machine on car park says £7.50 only covers for 5-6 hours. It is an ANPR car park. Just for information, pay the £7.50, make sure you register number plate on machine in hotel + hotel will cover rest of parking fee

The room was impeccable, and breakfast was generous. This was a great choice for a visit to Bourton-on-the-water. The staff were friendly and I had no complaints about the accommodation at all.

There was some minor miscommunication about when we wanted breakfast as they preferred only serving one room at a time since it is prepared to order. I would recommend making sure the timeslot for every room is confirmed right at checkin. Additionally, this village is tourism central so book all your food for lunch and dinner where possible through google, or you may end up not finding anything, especially if you have dietary restrictions.

Clean, tidy, homely and warm. Christina was fantastic and an amazing staff member who was happy to help with anything.

Was all fantastic. Only one staff member was abit moody. Man with glasses. Apart from that everything and everyone was brilliant

beautiful building... great breakfast... towel warmer in the bathroom... comfy bed... location was so perfect. easy to get in and out of the town each day without having to drive thru it... parking was 7.50 pounds for the entire stay.... quiet even though it was advice the restaurant..... loved it

it was colder than expected on our visit so the heaters were off. .... but i realized it before the front desk attendant was gone so he was able to get the boilers turned on for us. it wasn't a problem at all. just something i didn't expect. and it was easily changed.

Excellent location (but everything in this town seems to be conveniently located)! Very nice breakfast with an attentive server. Our room was surprisingly quiet, given the location and how busy the town seemed.

We realize that, given the type of building, some odd layouts might be needed, but our room was in a tight corner of the hotel, and the slanted wall and tight cornering made head-bumping a frequent experience. The difficulties maneuvering interfered with our appreciation of the accommodations.

Gorgeous period building, renovated to a modern (but still kept original character) high standard. Rooms were cosy, with extremely comfortable beds and great extra touches such as the tea tray with high quality products which was topped up each day. The cooked breakfast was fantastic and staff were super lovely and welcoming. Couldn’t ask for a better location with a handy carpark adjacent. We will definitely return.

Room was very warm during the night, even with windows open. But appreciate it’s hard to regulate temperature in a period property.

Breakfast was very good, although used cereal bowls and plates weren’t removed from table whilst we were sat there, which wasn’t a great ambiance. Location was perfect and room itself was very clean, but needed a little more TLC in some areas (water bottle and plastic glasses were dirty). It was also cold, probably exacerbated by the fact that all of the windows were open and radiator switched off on arrival, OK in summer, but not November. However, it is a lovely place and we would return.

Glasses and water bottle were very dirty and the breakfast waiting service was very dependent on who was working.

Bed was super comfy, also provided a Dyson fan to keep us cool/extra blanket if cold. Tea and coffee with biscuits, tele worked fine, mini fridge as well with milk and water in, amd all toiletries provided, totally clean. Had great night sleep and in the morning the shower was great, as was the breakfast and the girl serving the breakfasts. Honestly everything was really great.

check in is a bit rubbish as 15:00 - 18:00 only, this interrupted our day (had to come and check in during the middle of the wedding we were attending); earlier I had been told on the phone I could drop of bags/pick up key in the morning at 11:00 and they would take up the bags once room was ready for us, however when I got there this was apparently not possible, so this was annoying

Located right in a perfect spot in Bourton-on-the-Water. Great choice of room styles. We had a separate lounge area to bedroom which was wonderful for a three day stay. Easy walks around an absolutely delightful village. Pay Car park right on property but gets very busy on weekends so if arriving on a Saturday you may need to park in an alternate spot until later in the day when crowd disperses. Once that is achieved you can just leave car and let your feet do the walking.

Restaurant area is lovely but the Tapas menu is a bit hit and miss. Be aware you will need to climb stairs to most rooms BUT staff were extremely helpful moving luggage.