Rooms are good value, clean and a better standard than your regular large chain hotels. Parking is reasonably priced at £10 a day and feels more secure than the public car parks. We did have a problem when returning to our room on our second evening. Neither of our 2 cards would work. Went to reception, although the staff member could see that we were booked for 2 nights he was unable to give us replacement cards as he couldn’t work the card programming machine (he didn’t have the password). He was very polite and tried his best but said he was “agency staff” so couldn’t help. We were told we would need to wait for the night shift worker to come on do couldn’t get into our room or retrieve our belongings. We went to the bar to wait but were refused a drink as they said they had called “last orders”.

The location was excellent. The room was a good size. Great to be able to park close by to the hotel. There was a great selection and choice for breakfast. Good bar as well with a view of the stadium.

I booked a superior room which was good in size but looked very dated. The settee looked like something you'd sit on at your grandparents. The walls could do with a fresh coat of paint and the carpet was like something out of a wetherspoons. It said we should have had bathrobes but there weren't any and I had to change a couple of towels as they were heavily stained. Although the hot breakfast was good the majority of it was barely warm by the time you'd sat down to eat it. Could do with heat from the bottom of the serving counter as well as the top.

Lovely hotel. Pitch side room - amazing view! Very quiet! The whole family slept very well. Good breakfast & restaurant staff were great! However, I felt that the reception staff were very unhelpful. Parking is limited outside the hotel and so I was told to park in the overflow car park across the road. It was not made clear where this was and I ended up with a parking ticket. The receptionist just seemed very disinterested in helping me with my query, did not know what I was talking about and clearly need more training. Otherwise great stay!

The hotel was very clean and well presented the staff very pleasant and helpful someone there 24 hours a day restaurant was comfortable large selection of breakfast items to choose from well cooked and hot .bar is reasonable prices and meals which were cooked fresh and smelt delicious. Ideal location for South or Central not far from promenade or walk up the carpark to central parking available lovely view of the pitch in pitch view rooms lovely good working shower bath etc we really enjoyed our 2 night stay secure at night intercom to get in .brilliant

Nothing everything was great

- Room was spacious and clean - Staff were really kind and helpful - Breakfast and dinner were amazing - No hassle, nobody comes into your room without you asking - Heating and air conditioning controls in room! - Pitch view from room is super unique! - Noise is minimal We had a great time and just want to thank all the staff for making our trip a great one! Pitch view was definitely a highlight, along with the breakfasts and dinners. Overall would recommend this to anyone looking for a great place to stay!

Cant think of anything i didnt like.

Amazing staff. 10/10 More than made up for the few things which could be listed as cons. It is always so nice to have positive and professional staff to interact with. Absolutely brilliant - everyone at reception and the restaurant!

1. The free WiFi is a *#@#& JOKE! Every time you try to connect you have to send (your) data to a 3-rd party. Extremely annoying. You cannot afford to do that in 2024! Radisson, we have come to expect better! Yes, you can say - just use 4G/5G. What if you are vising from the EU and data roaming in the UK after Brexit costs an arm and a leg??? You would expect to have some decent connectivity to the Internet in the hotel at least... NOPE!!! 2. Breakfast is just ... okay. Nothing to write songs about. You could use a continental option, not just the UK one.

Where can I start? The view from the room was amazing. The kids loved being able to see the football pitch and were mesmerised by the sprinklers. The staff the staff in the restaurant were some of the most helpful people I have met. They made sure my children were looked after and didn't mind that they were fussy eaters. They made the food to how the children wanted. It was made even better for the kids when the youth/academy team came in. Couldn't have wanted any more. Thank you

Only thing was the fire alarm test as we weren't made aware of it, so we were on our way down to evacuate, when the tannoy said fire test completed. But other than that nothing else.

We have an assistance dog called Princess and have always had issues with hotels and we were soon surprised by the fact the staff were soon good with her. From the receptionist on arrival to the security guard who has to put up with us taking hernfor a walk at 3am to the cleaner who was.givinf us tips where to take her , allnof them made our getaway after a very hars six weeks extremely special and stress free. Both myself and my partner are autistic and we had an amazing time down soley to the staff and the hotels facilities. I simply cannot recommend enough if you are travelling with a four legged friend.

Nothing

We loved being able to see the ground from our room. The Corner Flag bar/restaurant was beautiful with a very good breakfast. Quite reasonably priced for food and drinks. The staff were very friendly and helpful. Good location for the water park and pleasure beach.

Our bathroom door wouldn't close, there was someone's false nail left on the carpet, make-up/tan mark fingerprints on the bathroom door and one of the coffee cups was dirty. The windows was also very dirty. I wouldn't normally complain too much about these things but expected a higher standard because of the cost.

The staff are very friendly specially the breakfast waitin on staff. The view at breakfast was really good with enough tables to get a good view whilst tucking into a full english freshly prepared by the kitchen staff. The room was big enough for 4 of us nice calm relaxing room with a good night sleep. Would highly recommend

Bit dated. Not able to watch the match from window with ticket purchase big let down with having disabilities and a son with asd we didn't get to make it past half time unfortunately due to having enter the stadium