Spacious, open-space design, clean and white. Good facilities such as dishwasher, microwave, range of knives, chopping board, kitchen towel, toaster, and tea towel. Natural light from large windows Variety of lighting options Large walk-in shower and surface area for bathroom products. Large comfortable bed. (Pillows don't match the standard of the accommodation, however) Back light and bedside light options. Daily cleaning service if desired, for example, emptying bins. Communicative staff, providing over the phone clear instructions to get in for ease of arrival. Close proximity to all points of interest.

People wearing heels above. Perhaps a shoe tray by the door with a polite sign to encourage people to remove heels/ hard soles. Observed numerous guests having difficulties checking in, some getting rather irate. Perhaps a clear separate message on the day/ day before that states: The address, 5 code reference number, what name to enter and what to do to get into the building. Finding the information in the many messages can be confusing and some people think the booking.com reference is the one needed on the check-in tablet.

Tiny bowls, a bit impractical There are no tasteful signs to encourage people to not walk in heels for noise transference. No felt under chair legs to prevent noise transference. Lack of smart TV/ ability to cast. The key card into the room didn't work one evening. Resolved with 20 minutes. My do not disturb door sign was attached to a coat hanger, so I didn't see it. No coasters to protect the nice tables - noticed ring stains that weren't there from my previous stay

Liked: Clean, modern kitchen, open space, stove, micrwave-oven, dishwasher knives. Chopping board, fridge-freezer. Good sized shower, excellent use of surfaces for toiletries, and alcoves in shower so no messy products on floor. Hair dryer and shower products. Good-sized beds and clean, minimalistic style overall. Good lighting throughout. Radiators are responsive. In opening hours, staff respond fast to queries and are friendly and helpful.

The apartments were very nice and the location was ideal. Plenty of great facilities within the apartment and overall a great experience.

We paid extra to check out at 12:30. We nipped out for breakfast and then came back at 11 to find the cleaner in our room had removed all the bed sheets and was in there with all the cleaning supplies getting the room ready for the next visitors. I tried to explain that we paid extra to checkout at 12:30 but unfortunately there was a language barrier and she did not understand. We did not get the late checkout even though we paid extra for this.

Great location, right in the heart of activity on Westgate. Also very nice rooms given the space.

This isn’t an issue, but be aware that there is no lobby. It’s self check in at the front. However the main office is minutes away if you have any questions/ concerns.

Modern recently refurbished and spacious apartment right in the centre of Bath. A taxi picked us up from Bristol airport. Supermarkets, restaurants, cafes and bars are only seconds walk from the front door. We had an issue with the first apartment but thanks to the host we were moved quickly and experienced no problems thereafter. We loved the city and tried to get around and visit the sights as much as possible. Too much to see, so will probably book another week in Bath at some point. Also spent a day in Bristol which you can get to quickly and cheaply by train or bus

Being so central you unfortunately do get woken early because of refuge trucks etc. No big deal.

Spectacular! Wonderful apartment (no. 24). Light, bright, clean, spacious and cleverly designed. Oh, and it smelled amazing! Everything we needed, including a fan which was great in the hot weather. The toiletries were so lovely, the bed comfy, the pillows perfect and the spin around TV... amazing. The location was perfect, close to the Baths and the best food and shopping. We faced the back streets rather than the bus stop, so it was a nice view and quiet too. Having Tesco right there under us if we needed it was an added bonus. A well optioned kitchen means you could easily cook here. We will definitely be back.

You check in at the apartment but the reception is in a different location, so if you arrive early you will need to find the office and leave your bags there. It's not too far away but important to factor this in, as it may work better for you if you leave your cases in the car until after you have checked in.

This is a wonderful exceptionally clean and modern apartment in an excellent location - everything you want from a visit to Bath is within easy walking distance. The apartment is very spacious and has everything you could wish for. The hosts were extremely helpful, nothing was too much trouble for them.

No real negatives as such. The only thing I would improve in this property is to have a non-slip shower mat in place. We found the shower extremely slippery when wet which meant we showered with very careful foot movements! The absence of a lift was a little challenging given that we were 3 females with jam-packed suitcases to lug around!! That said, humour, and helping each other with our heavy cases got us up and down the flights of stairs in no time at all!! A good workout too!!

Superb location. A spacious, clean, and inviting room situated an easy walk away from the Roman Baths and shopping precinct. It looked out onto an open courtyard with a lovely cafe, bench-seating and a majestic tree. The apartment was a 7 minute walk to the carpark recommended for parking our hire vehicle at £18 per day.

Climbing the stairs to our second floor room. We are not as young as we used to be 😒 The variation in price between the original price shown on Booking.com and the actual charge, described as a 'flexible rate'.

The apartment was ideally positioned, in the centre of Bath. When we arrived the room was ready earlier than expected, which was great. We chatted to a member of staff on the way up to our room, he was really helpful, and once in the room someone rang to ensure everything was ok. It was lovely and clean, the appliances were obviously expensive, which was nice to see. The complementary shampoo/shower gel etc was luxurious which was a nice touch.

There was nothing we didn't like. The only comment I would make, would be, the tv needs someone to have a look at it, after watching for a while, the screen/picture suddenly goes dark

The apartment was perfect for a long weekend stay , a good size ,nicely furnished ( we particularly liked the swivelling tv) and with lovely cowshed toiletries. Nice and warm with heating easy to control. Bath is full of great places to eat but it was useful to have the kitchen area for breakfast, hot drinks etc. A great location, short walk from the station and all Bath’s attractions. The office is 2 minutes away for pre/post stay luggage storage, all the staff we dealt with were super friendly and helpful. Would definitely recommend.

The tiniest of things….. the flow of water from the bathroom tap was weak. Didn’t spoil our visit in anyway but worth having a look at.