The photos didn't do the justice of how picturesque the hotel was, especially fully decorated for Christmas. The bed was exceptionally comfortable, and the location was great - very quiet area. The fireplace in the shared place added cosiness and homelike feel. Will definitely come back!

The shower could have had a removable head, and walls could have been more soundproof - we were able to hear next-door neighbours. Unfortunately, food at the restaurant Fork wasn't to our liking, so we wouldn't recommend dining there.

Pretty gardens, lovely hotel, friendly staff, comfortable room, good food (when available). Reasonable bar prices. Thoughtful gift box of chocs in room for our anniversary. Very handy for Ascot. Excellent first aider and we were quickly moved to a better room with complimentary Prosecco when my husband burnt his hand when the faulty iron exploded!

Breakfast is £22.50. The restaurant closed before 9pm, no room service. The iron exploded and burnt my husband’s hand quite badly. I left a top behind and they charged to post it back to me.

The room was comfortable, clean and bright

Breakfast was disappointing. Toast was barely cooked and had to be returned. Staff under pressure. We’re sat by the window you had an infestation of ants which we pointed out and were moved. The scrambled eggs were below par and we could see any means of ordering poached eggs? No staff had even the bandwidth to ask anything beyond toast, coffee and tea. We agreed to pay for breakfast but when we return in June we will do without it. In the room you should provide two breakfast teabags for tea when you arrive and for in the morning. We would have needed 4 but only had two.

The breakfast selection was very good, and the food was fresh and of good quality.

The only thing I would say let’s it down would be value for money, when you are paying over £309 for a room for one night having breakfast included within that would make it far more value for money. I wouldn’t expect to pay over £300 for a room for one night and then need to pay an extra £47 for two people to eat breakfast in addition when it’s a buffet breakfast and self service

The hotel stands in lovely grounds, which are worth a walk around. We loved that it had been decorated for Halloween, both in the hotel reception and in the grounds. The hotel itself is very nice and all of the staff that we met were very friendly and helpful. Our room was a good size and the bed was very comfortable. Breakfast was very good. It was a buffet, set up in a separate little room and had a very good choice of hot and cold food. We ate in the restaurant both evenings and the food was very nice, but didn't blow us away.

There was nothing that we didn't like.

The bed was very cosy and comfortable, the room was clean with touches of luxury in the products that were made available for free. Food was awesome and room service was exceptional. Staff were quite nice and very helpful too...even with random requests like helping to thread a needle !!

The hotel should consider having an all day breakfast in the menu so that if you wake up late, you can still order room service breakfast.

Friendly staff. Lovely room.Very comfortable bed. Two enjoyable dinners. Lovely setting and grounds. Ample parking.

Poor quality toilet paper! For the price we felt that breakfast should be cooked to order, not ask for a poached egg and 10 minutes later have to ask again, by which time the remaining food was cold!

the proximity to the venue where I was running an event. Position in the hotel in the east wing on the 3rd floor away from the wedding area and the restaurant so very quiet.

reception staff could be more friendly. think occasionally they could express a greeting when you come in or go out.

Looked beautiful with the Christmas lights and decorations, lovely restaurant and bar - our family room was delightful and spacious, it was also far away enough from the wedding reception that we didn’t hear a thing and had a good sleep

For £300 a night, it needs a little more attention to detail as the windows were black and dirty around the frames and the bathroom doorway was chipped and broken - but only details and didn’t take away from the venue overall

We had my 1 year old with me they were very quick with room services bringing up milk for bottles. Room services was quick too and food was delicious. Room was beautiful and really big overlooking the garden. Parking right outside front door. Staff at breakfast couldn’t do enough for my baby girl bringing her biscuits and colouring