The location is a bit of a double edged sword. It's right next to the food market so you're always 5m away from amazing food. On the downside if your room is facing in that direction, you can smell the seafood from your terrace. The room was large and comfortable. The bed was comfortable and can easily fit three people. The staff were very kind and checked me in early. The pool was nice and so were the cocktails.

The hot water was a bit inconsistent. Sometimes the temperature would randomly change. The WiFi was rather slow sometimes.

The hotel had everything I needed and the location is excellent, being close to a popular shopping mall and an amazing night market. If you like seafood, the market has plenty of fresh seafood. And also close to walking street, lots of restaurants, cafes & clubs! Special mention to Win, the reception guy! He deserves a pay rise! Outstanding service from him! Thanks for making my stay so special :)

Nothing

Second time we stayed for a month as a base but travelled to other resorts for a few days, clean friendly staff and make you welcome

They had a scheduled power cut from 8 am to 5 pm and the guests were not informed prior to this, which resulted with me getting stuck in a pitch black lift between the 1st and second floor, they had to drag me out resulting in several bruises to my legs, notices were put up after the event, should have been informed the night before

Location is perfect, close to everythin….Staff were really friendly and helpful…..Rooftop pool was nice and chilled….Room was clean and cleaned everyday. Aircon was really good too

Only thing I could fault was the gym was tiny, but at least they still had one

Bed and seating area

Over head shower never worked properly

Great location — everything is within a 15-minute walk, including Bangla Road, the beach, and hundreds of restaurants, massage places, tattoo shops, and more. Super convenient! The hotel has everything you need: rooftop pool, laundry service, a little snack shop, and the Wi-Fi was solid enough to work from without issues. Room was exactly as described — clean and comfortable. Just a heads-up: there's a 1000 baht key deposit, and the snack shop only takes cash, so have some on hand. Would be great if they accepted cards, but not a big deal. Overall, a great base in Patong — would definitely stay again!

Card payments would have been useful.

I recently stayed at Neon Patong in Phuket, and I cannot recommend it enough! From the moment we arrived, the staff made us feel right at home. They were exceptionally friendly, always going above and beyond to ensure our stay was perfect. The team truly made this trip memorable. The location is ideal – just a 4-minute walk to the hustle and bustle of Bangla Road and Walking Street, but when you're back at the hotel, it's incredibly peaceful. It's the perfect balance of being close to the action while offering a serene retreat to relax and unwind. You can't hear a thing from the street, which is such a rarity in Patong! The facilities were top-notch. The room was always clean and tidy, with fresh towels and water every day. The air conditioning was fantastic – cooling the room within seconds, which was so refreshing after a hot day out. The shower always had hot water, and it was just so easy to get comfortable. The views from the hotel were breathtaking – I couldn’t get enough of them. And honestly, the staff made all the difference. The two ladies and the man at reception were the nicest people, always ready to assist with a smile. Their hospitality truly set this hotel apart. Neon Patong offers everything you could possibly want in a stay, and I will definitely be back. Exceptional staff, great location, fantastic facilities – this place has it all! This hotel short be rated nothing less than a 10

The staff were exceptional. Lae in particular - very friendly, attentive and really helpful with daily routine. Great room service and one of the best cleaning teams. Micro gym is a fine add-on. Proximity to Banzaan market and Jungceylon. Lovely rooftop with a small pool. Good quality laundry service on premise.

Bangla Boxing Stadium across the road may be noisy occasionally, but they do close at around 23:00 so doesn’t affect you sleeping. The hotel has a micro gym with good AC though the inventory is a bit scarce. Would be great to add some more and maybe upgrade the equipment.

Very comfortable, nice hotel. The hotel staff is very friendly and always smiling. The room was very clean and comfortable. The huge bed offers a very good and comfortable sleep. There are many restaurants in the nearby, also 7-eleven and many shops. This is a guest-friendly hotel.

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Fantastic Team on front desk, my main dealings were with Apple and she was superb. Check-in was efficient and hassle free, rooms were always cleaned meticulously and with a smile. Hotel has a fantastic rooftop pool and bar with a 360 degrees view of Patong. The hotel had no breakfast facilities for me that was fine. Location wise, no better place near enough to nightlife / food markets and mall and although adjacent ti Bangla Boxing Stadium - which is noisy / all quiet by 11pm - Overall Perfect and Highly recommended.

One minor point the beeping noise of the doors from other rooms are left ajar.