The beach is isolated and amazing, the rooms are big and clean, nice atmosphire, live music in the reception etc. great kids club where you can leave the kids, activities on the beach (SUP, bow and arrow etc), the teams is amazingly nice, i can refer to the ladies at the reception (Berry, PIM and Taung). we had to check out at 1200, but wanted to stay in the beach/pool until 1700 and go to airport, and they arranged us a room to shower in before our departure. a real 5 start service

if you need shops you need to drive a bit, or take a taxi/tok-tok, but it's also an advantage to be in a quiet area

- Friendly staff and fast service - Very clean and well-maintained. Staff is constantly working to maintain the premises - It breathes 'luxury' and 'calmness' - Spacious room with separate bathroom (large shower) and toilet. Our spacious balcony faced the pool and Ocean View restaurant and we could enjoy live music from there - The breakfast buffet is AMAZING. So many options that it becomes difficult to choose. Everything was fresh and tasteful. - 'Beach' massages (not sure if it's part of the hotel, but they offered great massages, better priced compared to the hotel spa) - Swimming pools of which 1 offers slides and a children's play area - Direct access to the beach - Large kids club (indoor and outdoor) where the little ones can have fun for hours. The staff is super friendly and are constantly playing with the kids - Well-equipped gym and sport activities (HIIT training, yoga, Thai boxing classes, etc.) - Live entertainment at the Ocean View restaurant (fire show, live music) - We received a breakfast box on our final morning as we had to leave before the breakfast buffet opened We only stayed 2 nights as we wanted to be close to Phuket Airport before heading home, but you can definitely enjoy your stay for longer at this lovely hotel!

- The hotel is not within walking distance from local shops/activities. There are 2 restaurants next to the hotel (1 part of another hotel and 1 separate) that you can walk to via the beach, but you need to take a taxi/car/motorbike if you want to go somewhere else. - Food in the hotel is expensive compared to local restaurants, which you can probably expect from a 5-star hotel, however, we preferred to go outside the hotel to discover the local Thai restaurants - There are quite some higher waves at Mai Khao beach which does not make it suitable for a 2 year old to play in sea surf

The hotel is beautiful and right in front of the beach. It is also close to the airport. Our room was very comfortable. The staff was very attentive and helpful.

The hotel is far from the city centre and there aren’t any shops around it. There could be more chairs close to the beach, especially for guests who are not travelling with children. The hotel restaurants were very expensive for Thailand and the service was not always efficient.

Pool was very beautiful Resort is well maintained and staff are very attentive and friendly Kids club was great and 24hour room service was an added bonus too. Brekky was also really lovely and the added view of the beach and beanbags on the beach were really nice too even though we didn’t swim in ocean

The spa, restaurants and bars were very expensive. We ended up getting tuk tuks or taxi to Yum Yums on the beach which has much nicer food and lots cheaper food and alcohol. And the massage on the beach is really beautiful and a quarter of the price in the resorts day spa and you can buy alcohol to take to your room by catching a taxi to supermarket (only sells alcohol after5pm) that’s a fifth of the price than room service. The beach sounded and looked beautiful but was too ferocious for us to swim in but the pools are so beautiful it didn’t bother us.

Great location and perfect for family with kids. Few pools to play around and great direct access to the beach.

Pools are not shadowed during the day, so it gets a bit too sunny for the younger kids. The food options during the day are not that great. Would love to have more Thai food options and less pizza/pasta for our kids. Breakfast buffet could be improved with healthier options.

Le Meridien (former Holiday Inn) is nicely located surrounded by green and lots of greens on the property. Breakfast serving is super good. Staff is super friendly but need more training to be efficient. Housekeeping prepared the most incredible surprise for my birthday. Never seen before.

Management of the Sea Located bar is terrible. Many mistakes and absolutely no organisation. Staff works hard and are friendly but they need better guidance. In my opinion this is not a breaking point and can easily be solved.

Everything we experienced during our short stay was fantastic. The staff, service, the room, facilities and the pool areas was awesome. We were surprised yet very pleased with the beach side thai massage even though it might not belonged to the hotel. The restaurants, both breakfast and nearby the beach was absolutely perfect. Will definitely come back for a longer stay and would definitely recommend it to friends and family. And the fact that we got a free upgrade on our rooms just added that extra ”icing on the cake”. Thank you for that!

The minibar in the room was empty. Other than that I cannot mention anything negative.

The hotel is new, modern and clean, located in quiet area. The resort is very nice, beautifully maintained, lots of greenery and flowers. Staff is very friendly and helpful, always smiling. Breakfast is amazing, wide variety of food to choose - continental, local Thai food, tasty fruit, sweet pastry. A la carte food is also amazing and beautifully presented, however expect 5 star prices. The beach is simply beautiful - sandy, long, calm, not so many people, only hotel guests, ocean is great to swim in. Low or high tide doesn't affect the ability to swim there, as it is a case in some other beaches. Supermarket and local restaurants are about 5 minutes away by taxi/Bolt (around 200 THB) or tuc tuc (around 150 THB).

What an incredible property and the most beautiful, professional and amazing staff. We had a couple issues when we arrived but they were all quickly resolved and we were looked after extremely well. Our kids loved this place so much and it will always have a special place in our hearts. Our itinerary was to move after 9 days but we missed le Méridien so much that we came back. The kind, warm kids club staff made us feel so happy knowing they were being looked after so well and our kids were always asking to go there. It’s best kids club around ! It is a perfect resort for parents and children. Food was amazing, extremely clean and we will definitely be returning every year !!

Nothing, everything is perfect

This has to be one of the best resorts I've stayed at, not because of the amenities and feature, which are exceptional , it is because of the exceptional service you get from the moment you arrive. They go out of their way to make you feel welcome part of their "family". It was so good that I canceled another resort my family was booked to go to and we returned for a second stay a week later. If you have children this resort caters to the every want. The size is not so big so you feel a sense of security and know your kids are not ro far away and safe. The food is next level, the breakfast buffet is amazing, the dinner watching the sunset is amazing. Thanks to Kin the F&B Manager that was a super host! We will return to our home away from Home

Can't think of anything. Only suggestions I would have is for family suit it's super comfortable it would be even better if the king bed was in the room with the ensuit with Bath Tub and the kids 2 singles in the room with big but standard ensuite. But that is not a complaint that's only a suggestion to make it even better experience for guest's