Staff are fantastic great breakfast choice.

Some effort should be made to deter mosquitos around the pool. It's very hard to relax. Maybe some weekly fogging or anti mosquito coils throughout the day would help. The singer they have in the evenings is a gorgeous human being. Thoroughly enjoyed her, nothing bad to say, apart from the fact that maybe entertainment/ acts could be mixed up a little to add some variety. Most people will stay a minimum of a week and with limited restaurants around will stay in for dinner and the same act with the same songs can be a bit monotonous that's all.

Great value for money Rooms. Staff. Location

The lift broke down on my second day. But that was a small blimp. Overall very happy

Facility relaxing.

We had a 3 bedroom ground floor unit next to the pool. Because the mini apartment was long it meant the kids were down one end and us the other giving us much appreciated space. Bang Toa Beach was lovely to swim at and spend the day, much nicer than the other we visited. The hotel offer an easy transport service to and from the beach and local shops. Would definitely stay again. Food at their restaurant was pretty good, breakfast buffet was nothing special but adequate. There is also a little cafe next door not afflicted which was very reasonable and great to grab something from anytime of the day.

Was a bit weird in that the apartment had a kitchen but it was empty so you had ti special order cutlery, bowls and plates etc. When we did they only provided enough for 2 people even though they knew there were for of us. Not a major, just a bit weird.

Amazing hotel and service.

Too many Russians

Rooms had all the facilities that you required for a long family vacation. Kitchen appliances and crockery were in place and they took cleaning of their property very seriously. Loved the resort

Fewer Halal options in breakfast

Spacious apartment with full equipped kitchen. Breakfast can be chaotic but food was excellent. Staff are genuinely trying to help with everything. Shuttle bus to the beach and Boat Ave is very handy.

Phuket has become a mini Moscow and it’s no different with this hotel as the majority of guests are Russians. The behaviour of some of them in the hotel was appalling. Screaming kids, rude and aggressive behaviour towards other guests and staff. Paper thin wall can also be a problem during your sleep as I could hear them talking (perhaps yelling) to each others. I have also encountered many Russian speaking tour guides and private car drivers at the side entrance of the property where they smoked which I thought was weird. I think hotel management should look into this issue in order to support local Thai business and people.

The staff and service was excellent. Notably the hotel manager Su who was very kind and considerate. Generally all staff are very super polite and helpful which we have grown to love and expect in our 4th time in Phuket. Hotel is new with good facilities and constantly being cleaned everywhere and very well kept. it's great and very convenient to have a restaurant as part of the hotel adjoining the pool. We could eat/relax and watch the kids play. It would be even better if they could expand the kids area a little bit as there were alot of families staying there. Very convenient to have a private shuttle service available to take us to the beach and to the shopping/restaurant area. All in all we were satisfied and happy with our stay . It only fell short of top score from the dislikes we mentioned.

The room is a bit on the small side but very clean and new. Was asked to pay 1000 Thb per night for linen to use the sofabed despite booking for 3 people with sofabed in the room which we was intending to use. The linen should have been provided for free as we wouldn't have required any linen changes for the 7 night we stayed there and it would have protected their sofabed for the hotels benefit, not ours. The swimming pool was a bit too cold and as it's a very much family oriented hotel, the water should have been warmer for the kids to use. This may explain why we noticed that the pool was mostly empty during our stay. The gym equipment is pretty dated but at least it was available to use during our stay.

Excellent location, we especially enjoyed the ease and convenience of the free shuttle bus which took us to the key spots every day. The hotel is run very efficiently which is evident in their quality. Thank you to Ton for being so helpful, he was always very happy to see us and give us advice on what to do around Phuket. He helped us to book Carnival Magic which was the most incredible experience of our lives. Overall, I cannot fault this hotel. The breakfast was delicious, the staff went out of their way for us. I’d like to mention that there was no space in the shuttle bus on the way back to the hotel so the driver called us another driver immediately to come and collect us as to not leave us stranded! Above and beyond. Thank you.

away from the very touristic Padong but close to the Bangtao beach. very nice long swimming pool. rooms are studios with little kitchen, living room, and all necessities. what a gem this place.

the shuttle cars use diesel and could be very smelly. but that’s the only thing that was less pleasant. the staff is so extremely friendly and helpful, anything slightly uncomfortable can be totally ignored.