Loved the location because you can walk anywhere to Michelin star restaurants with delicious, food, shopping, and bonus was the Chinese new year celebrations where streets in old Town were shut for traffic and there were stalls, music, dancing on the streets. The staff were great especially at the reception. Very kind and helpful in arranging tours, cabs.

Only problem was the hotel doesn't have an elevator. They have one for the luggage. Stairs are very steep so was a struggle for me to walk to second floor as suffer from plantar fascitis.

The location was fabulous, walking distance from cafes and restaurants as well as the iconic clock tower, multi-coloured houses, and flower street. Staff were lovely and replaced water every day.

The hotel has no lift except for baggage, and breakfast was very basic. Coffee was undrinkable, and orange juice tasted like Tang (ready-made or powdered juice). We were given a room on the top floor looking out onto the main road, opposite a restaurant that played live music until 11pm, so we couldn't sleep until they stopped as it was super loud in the room.

The property is not a new modern hotel, but it makes it up in spades with old charm, airiness and beautifully appointed common areas. It's location in the center of Old Town was very convenient and provided access to attractions and small shops along the surrounding streets. We accidentally stayed during the Chinese New Year festivities and it was a fun experience. The room had proper king size bed and it was very comfortable with quality bedding. Overall well equipped room and a spacious bathroom. Staff was very helpful as well.

One minor problem, the shower wasn't draining properly. It turned out if you crack open the grate on the drain it works just fine.

I think this hotel is delightful. The staff were friendly and helpful, the room spotless with everything you could need. The fruit and cake left for me to enjoy was a lovely touch. The pool is small but perfectly formed and very welcome to cool off in.

This really wasn't a problem for me at all, however the city view rooms is opposite a bar which has a live band 6 days a week from about 8-11.30pm which the double glazing and ear plugs did muffle. I actually went over to the bar to enjoy the music twice. If you want a quiet room don't choose one with a city view.

The location is quite good at the central area of the town. It is convenient to go around to all the tourist places/streets in the town. The room style is a bit old fashioned, but it makes us feel comfortable. The staffs are very nice and helpful, there is always someone there to attend to our needs. They helped us do the laundry even if we did not fill up the laundry service form and not at the correct timing for laundry service. The room service is good. They provide free fruits and cookies.

We chose a room with street view. There is a bar at the opposite side, and it closes at mid-night. Although they built great glass doors and windows to attenuate the noise, it is still a bit noisy at night.

I was so happy with the Casablanca Hotel and have absolutely no hesitation in recommending this hotel to other guests. The room was immaculately clean with a good quality mattress and linen. The bathroom was modern, the shower provided good hot and cold water pressure. The staff are absolutely delightful and so generous with their recommendations for restaurants and cafés nearby. The hotel itself is very well located. I paid to upgrade to a balcony room (well worth the money). Around the corner is 'The Buds Bar' (enter via the 'Eleven Two' café/shop) and a great place to visit, so too is 'Mad Cow Burgers' - highly recommended.

Be aware that the hotel only has a luggage elevator - some rooms are only accessible via stairs.

What a lovely boutique hotel in a fantastic location right in the heart of old town. Very quirky and so well presented. Our room was lovely and the bed was very comfortable. Great value for money. The welcome fruit platter was a nice touch and the daily water was good too. The staff were so helpful, friendly and courteous. We mostly dealt with Monica who was so helpful throughout our stay, giving us lots of information and also information about the Chinese new year celebrations. I would recommend this hotel to anybody planning a trip to old Phuket town.

Nothing

The Casa Blanca Hotel not only shines with its excellent location in the middle of Oldtown, but also with a friendly and courteous team, bright and nicely decorated rooms and the ripping pool. The decor is a few years old, but everything works perfectly — from the safe to the kettle. The breakfast is more on the continental side, here a little variety might be nice towards Thai meals. But that's high-level whining. We were very satisfied in our four nights and would stay at the Casa Blanca again on a next trip to Phuket.

We had a two bed apartment facing the courtyard. Very clean and super quiet considering the busy street outside. It’s a very walkable area. The night markets are literally around the corner. Nice to have a living room to relax in. As well the hotel had numerous seating areas in the lobby and courtyards where you could grab a coffee or work comfortably. Staff were very friendly.

Not really a dislike…. The pool is on the upper level and only accessible via a spiral staircase. Note however there is a lift to access rooms on upper floors.

Rooms are huge. Good beds. Good breakfast. Great , helpful staff. Monica was always there to assist. THANK YOU MONICA. Plenty of good eating places close by. 3 minute walk to Walking Street for the sunday markets. Casa Blanca is being renovated in the old style, and looks really great. Rooms are very clean.

Not close to 7 eleven type stores or laundry. A little bit noisy from the night club across the road, but room has double glazing so not too bad. Hard to get to swimming pool , up the spiral stairs as i have bad knees. But its a good place to stay.