Very clean, nice staff, dorm rooms looked clean too (we had a private). Deck overlooked the moat. Everything's walking distance. Pretty good price. AC was strong. Huge room, nice to have a little desk area.

Shower wasn't super clean and the drain was clogged so the water started to fill up. No towel given since we booked online, which is weird. Noise coming in from road but it wasn't terrible, just engine sounds.

The dormitories are bright and spacious and it’s nice to have a desk with a mirror as well as a hairdryer in every room. The beds are large, comfortable and spacious enough that you don’t feel claustrophobic at all. The bathroom’s big and always kept clean as well as the communal areas. Location was perfect to easily get around Chiang Mai with lots of nice restaurants and cafes nearby. A special mention to the two ladies who work there (I’m so sorry I can’t spell your names!!🙏🏻): they were lovely from the beginning, but on my last day I got quite unwell and they took such great care of me, even drove me to the hospital and checked on me later on, for which I am very grateful! I stayed in different hostels and hotels in Chiang Mai but I would definitely come back here if I ever find myself in Chiang Mai again!

Perhaps a shower curtain could help avoid the bathroom getting quite messy if you’re not careful when showering!

Very stylish hostel with big comfy beds and drawer for your stuff. Loved the little balcony overlooking the moat and the temple across the road. The washing machine was very handy and the bathrooms super-clean. Loved having the cafe downstairs and the WiFi was perfect for work. Everything was within walking distance. I forgot my boots there and they were extremely nice and ent them to me the next day. Thank you!

Can’t think of anything!

The location, the decor, the seating areas both inside and out. The cafe with all the drink options so beautifully presented. Shower rooms on 3 levels with shampoo and shower gel. Washing machine to do my own laundry. I stayed in a female only room with 8 beds. It felt spacious and plenty of locker space and a desk if you needed to use it. Nearly forgot wifi!

No comment here. Loved everything!

An exceptional hostel with a cafe serving outstanding coffee as an added bonus. Staff are lovely, and the curtained “pods” really comfortable and providing a degree of privacy not often found in hostels.

Only room for improvement would be the shower room which was a little small, and had no shelf on which to rest your toiletries bag, and too few hooks for clothes and your towel.

The owners are super friendly, very comfortable beds, clean, perfect location in old town to visit the different temples, night markets, & cafes; very quiet at night, warm showers, great wifi :) I ended up extending my stay here since I liked it so much!

There isn’t any wet/dry separation in the dorm bathroom so if someone showers and they aren’t careful, the entire bathroom floor and toilet get wet

Amazing staff, clean, calm and great location. Comfortable beds, USB charger, bed lights and curtains. Plus a water bottle was offered every day and a towel. I was finally able to get some rest after all days I spent in terrible hostels. I loved this place i would come back again and again !

Not a social hostel but that's okay if you are looking to chill and relax, which was my case!

I absolutely loved my stay here. Initially I booked only 3 nights and ended up staying for 2 weeks. The beds are the most comfortable I've had during my whole trip in Thailand, the staff is super friendly and helpful. Even though it isn't a super social hostel I met lots of people. Location is perfect, you can walk everywhere in the old city. I'll defs be back!

nothing

I loved my stay at Shapel Hostel so much that I returned a second time for a 3 week stay. I have never felt so comfortable and relaxed at a hostel and I've been travelling around Thailand for 3 months. This is a testament to the owners (Capella and Priscilla) and their team. They are truly so kind and helpful. They always went above and beyond my expectations resulting in me having the most incredible time and experience in Chiang Mai. They collected me from the airport when my late night flight was delayed to giving me tips and suggestions for things to do and vegan restaurants to visit. This boutique hostel is a new venture for the sisters and the building has recently been renovated. The attention to detail by the sisters ensures you have everything you need in a hostel, from the facilities available to the design and layout of the rooms. This also has to be one of the cleanest hostels I've stayed in. I wish Capella and Priscilla all the best with this beautiful little hostel and cafe in central Chiang Mai and I look forward to staying here again when I return back to Thailand.

My partner and I are backpacking and we loved this hostel. We stayed in the private room, which was spacious, clean, modern and really comfortable. The bathroom is separate, however not many people us it so it almost feels as if it’s your own. There is also a washing machine which only costs 30 baht and a drying rack in the bathroom. The TV has Netflix on it which is a bonus, especially when you want to chill. There is also a lovely little balcony attached where we would drink coffee from downstairs on. The owners are absolutely lovely and try their best to make you happy and comfortable. We liked it so much that we extended and would 100% stay again if there was space!

Nothing, it was perfect! - we wish we had booked for longer.