From the moment of check-in the service was professional and friendly, greeted with a welcome drink on arrival and big smiles. The room was massive, clean, modern with everything you need for a long term stay. I loved the small desk area and free snacks and drinks provided. The bathroom was large with a great pressured shower. The bed is super large and comfortable, breakfast is more basic as it's made to order, but this also ensures your meal is fresh, higher quality and tasty. The service in the breakfast room is very friendly and professional. The location is about 20mins out of the main centre of Chiangmai, we stayed here to be close to family, but loved the surroundings that we explored.

Nothing

The hotel looks beaaautiful! I really loved the interior. All the facilities looked very clean. The swimming pool was also very nice. The staff was very kind. There was a welcome drink at the reception and also nice (and free) welcome snacks in the room. If you need a few relaxing days, this is a really good hotel. But I would take a Grab to the center for dinner.

The breakfast options were limited. You had to choose from the menu. I did not like the artificial pictures on booking.com but honestly: they match the reality because the rooms looked awesome in real life! I only think the bed is a bit hard… but that’s personal preference I guess :). The location is not that great but you can take a Grab to the old city (+- 15 to 20min). Calm neighbourhood but nothing to see over there. The little bar behind the reception was closed.

Staff were excellent, always ready to serve. During breakfast, I accidentally dropped my folk on the floor; within 20 seconds, one staff member presented me with a new knife! That's being SO attentive!

The lack of English-language TV guide; some English channels stopped after a few minutes - didn't understand Thai, so I wasn't sure if those channels were paid ones.

Hotel was immaculate, very clean and facilities were beautiful. Bikes were available for us to use and the pool was lovely. Breakfast was included and had a great selection. Location wasn't walkable to much but we just got a grab taxi into the main bit. Was maybe 25 minutes from the airport

Nothing. Great stay

Brand new hotel (opened four months ago), immaculate and beautifully-designed. Very friendly staff and great experience overall. Rooms can accommodate only two persons but you can get interconnected rooms. Some have a small balcony. Quiet location, about 10 minutes drive from the old city, so you'll need some means of transportation to get in and out (we had a rental car). Great value for the money!

Breakfast options are very limited, but the staff does its best. Credit card payments are added 3% surcharge.

Everything was great. I would like to thank the staff Aom for extending her help in any ways whenever I approached the reception counter. She is excellent!

clean tidy new and well run

wi-go doesn’t work above 2nd floor, my wife used the hotel air drier in room 312 it blew the mains fuse the desk couldn’t fix it so we had to move rooms in the dark half dressed from shower with the help of reception staff ‘ gashed my leg in the dark . but still would recommend the hotel

Staff, cleanliness, price

It’s less than 15 mins away from the central shopping district in Chiang Mai. The hotel area is very quiet and nice!

It’s brand new hotel so everything is new lovely swimming pool wish the bar was open but maybe soon staff were fantastic

The bar could be open