Loved the hotel, it's very charming and made from Thai wood which gives it a very authentic feel. The staff are extremely accommodating and will go above and beyond to meet your needs and a lot of them speak English fluently so it's very easy to communicate, etc. Staying on the river is quite a peaceful experience in the midst of the chaos of BKK.

Personally, the location was not ideal for us. We'd initially picked it based on the aesthetic/ vibe and whilst we were at the hotel it was absolutely lovely, but traveling to and from the hotel around BKK was quite inconvenient.

Our experience at this hotel was absolutely wonderful. The staff’s hospitality was beyond compare—warm, attentive, and genuinely welcoming. Every interaction made us feel truly valued and welcomed! Communication before arrival and throughout the stay was excellent: clear, detailed, and with impressively quick response times. The cleanliness was equally impressive. Our room and all common areas were spotless, clearly maintained with great care and attention to detail. A perfect stay from start to finish, 10/10!

It was an amazing stay. It was a pity we stayed only 3 days. The view was really beautiful and I could have just sat there looking out without exploring Bangkok. The restaurant had nice food too.The best part was that they had a cat and 2 kittens which were really friendly. Better still they had 4 tortoises in the lobby. My so really liked them.

There was really nothing I did not like. The only comment I can make is that the hotel is not accessible by car so we had to walk in and out but the staff were helpful and it was fun.

Your hotel is beautiful! Your staff are amazing and the young lady at the front desk went well beyond her job description in helping us with getting our lost luggage sent to the hotel. She stayed until 11:30pm to ensure we got our belongings and never complained once about helping us. We were very very impressed and honestly loved everything from your food, background music, views, room comfort, super accommodating and very humble staff and of course the superb service. HIGHLY RECOMMENDED!!!!

The location on the water is amazing - just the entrance to the hotel is a bit tricky.

Absolutely fantastic!!! We loved Chann. A great location, felt very authentic walking through the community area rather than being bang in the centre with all the high rise buildings. The staff could not have been more helpful, so lovely. A particular thanks to Tylan (I hope I got that right) who went above and beyond to help us with everything. We will definitely come back to chann if we ever visit Bangkok again Oh- and book the Thai massage in your room- UNBELIVABLE!!! Thanks so so much Rosie and parents x

Nothing it was perfect

We loved the location with the room overlooking the canal, the staff, the room (particularly the lighting. The ambience of the shared areas (particularly the addition of vinyl) - just a lovely lovely place to relax

The room wasn't well sound proofed. The food and cocktails offered were pleasant but disappointing and weren’t on par with the quality of the stay.

I missed my booking that day because of a mess created by Turkish Airlines. However, I am here now with a new booking. The staff is incredibly supportive. Everything is beautiful and quiet. The location is very local and nice 30 min walk away of my favourite location in Bangkok, around Samsen road. Highly recommended in case you enjoy a quiet, comfy place to rest and sleep.

Just about everything superb. The lounge is perfect, have tortoises, record player, comfy seating, great view of the river, this type of accommodation was quite unique. The staff at the reception was super helpful and spoke perfect English. She helped us order food delivery as we arrived too last and restaurant was closed. She even helped to chase the delivery driver when he got lost.

location is not convenient. I wish the hotel offered quick water taxi to drop guests to nearby public pier.

The staff was amazing, very good service and the helps us to order plain tickets The room was very comfortable and the bed was very good and large The view was lovely and amazing to the river The hotel was in a quiet area

The had 3 very large turtles in a very small area That was very sad 😔

The Chann is beautifully designed and sitting on the terrace watching over the river is lovely. Our rooms were clean, spacious and charming. Staff was friendly and welcoming.

The hotel can not be reached directly by taxi. You have to walk through a not very inviting area for about 3 minutes. There are no shops or restaurants close by.