Hotel is very clean. Room looks very modern. They have a kettle, small refrigerator and hair dryer in the room. Big closet space. Many electric sockets. Towels, pillows and linen are good quality. Front desk staff and door men are helpful and some are conversant in English. BTS skytrain station is about 5 mins walk from the hotel. There is a restaurant at the lobby and a convenience store beside the hotel. The pool looks very inviting. Safe surroundings.

Shampoo, conditioner and soap are low quality. Paper slippers were useless. They have a reed diffuser in the room which has a very strong scent and makes the room smell very weird. I placed mine outside the door. They do not allow a grace period for late check out. Most hotels give at least one hour free extension. They take a five hundred baht deposit and then automatically deducts the amount for your extension. Even if you extended just for one hour they will automatically deduct the minimum for 3 hours.

Nice rooms, nice facilities, location was a bit further out of the interesting part of the city but still very easily accessible. Amazing food in the restaurant, coffee was pretty good as well with all kind of plant based milk that was a plus as its not very common in Thailand.

Restaurant could easily stay open longer than 8:30, we couldn’t get any food when we got back in the hotel at 8:38pm that was a bummer. Poor laundry service, from such nice hotel you’d expect to have their own facility to deliver fast laundry service instead of using a 3rd party.

Absolutely loved the staff. I was greeted with hibiscus juice as I checked in. They were super happy and helpful people. They seemed genuinely surprised when I tipped them and they outright refused to take the money. I had to convince some of them. I wanted to connect my ChromeCast, but it wouldn’t work and one of the ladies found a HDMI chord for me to use instead. The stag made the place feel like home. That was my third hotel on a week, since I went to Singapore and Malaysia prior and I have to say that the staff was the best here.

Not a huge deal… the water in the shower does go down as quickly because the ground seems a bit uneven. Shower was HUGE though. Also, the light in the bathroom is so dull. put on my makeup in the dark a few times. Food wasn’t great either. 😩😂

The hotel is new and clean and close to BTS station. We have stayed 3 times as it is close to where we need to be. But the price seems to be going to double in the near future

Unfortunately neither the hotel nor BOOKING.COM informed me that the hotel's IT had been "hacked". Before my arrival I recieved a message though the BOOKING.COM App asking me to reconfirm and re-enter my payment details. I did so, but luckily it seems my bank may have stopped the verifiaction code. I only found out when I asked asked the hotel staff after check in, and was told about the hacking and how someone had got access to the hotel's BOOKING.COM password. It was a couple of days after my check out that BOOKING.COM sent me a vaguely worded email about a "possible" problem. Sorry but its not good enough from the hotel nor BOOKING.COM

The room was very clean and it was really worth the price. It has all the basic things you'll need. The swimming pool and rooms were very pretty and aesthetic. There is also a small cafe at the lobby where you can enjoy some food. The location was also not bad, there is 7-11 nearby and it was really convenient especially when I was craving for a late night snack! The staff were really nice, we came early and some drinks were served to us as we were waiting for our rooms to be ready.

I would have liked it better if they had a gym! But for the price, it was reasonable that they did not have a gym.

Staff was great and so were the provided facility, doesn't have any fitness center unfortunately. Cafe attached to the hotel was great and nice to have a coffee to start the morning.

The rooms around me were very loud, but that's not the hotel staff's fault, just inconsiderate guests screaming and playing music late at night.

We loved staying there, the staff was really nice, rooms were clean and spacious. Location is close to the skyline so you can get to the city center pretty fast. The restaurant was simply amazing. Food was more than delicious. Defenitely coming back if visiting Bangkok again

The hotel and the room are new. The staff are super friendly. The location is not bad with BTS stations nearby.

My room is facing the front and the road is unbearable for me. I have to sleep with ear plugs. There are not many amenities around the hotels. Need to walk a bit and catch a train for shopping etc.

Everything was perfect!! The staff was amazing couldn't ask for better staff... all amazing people... Hotel was very clean and comfortable, also swimming pool was good and clean.. We had an amazing stay , overall I put 9 instead of 10 only because the breakfast could be improved , we didn't book breakfast because was not attractive.. For the rest an amazing stay super recommended 👌!! Thank you cascade hotel team!!

Only breakfast options

Location. Cleanliness. Design. Cafe. The front crew, bellboy are friendly and welcoming. Loved that the cafe provided oat milk options for my coffee. Water pressure in shower is very good.

Housekeeping inconsistent. Did not replenish bottled water and bathing amenities daily. Need to remind or request. Quality of shower cap is terrible. Broke when open even before use. And if usable, can use only once then break again. Need to use my own shower cap. But the housekeeping threw my shower cap away and didn't replace new ones for me. Had to call down reception (but room phone cannot call), so I walked down to counter and request. It was around 8.30pm that time, receptionist said will bring for me. Waited for an hour but ended giving up. Showered and went to bed. At 11pm, I was shocked and awaken from sleep by reception phone call asking do I still need shower cap. 😕 The toilet roll is too thin, quality not that good.