I booked this room for my parents and they had a pool/sea view room. Comfortable bed, everything was clean. We upgraded to all inclusive and found that the lunch buffets offered limited choices but all tasty. Staff are friendly except 3 errors which weren’t professional.

I arrived a day before my parents and were told this room hadn’t been paid. I insisted I paid in September, then the duty manager apologised and agreed it had been paid. When my parents arrived we were told again that the room hadn’t been paid for, got another apology 5 mins later. We thought maybe booking.com hadn’t paid them. On the check out day, although my sister’s partner had paid for all the extras, a staff stopped their bus and told us the extras hadn’t been paid for again when we still had the receipt in our hands. Clearly the front desk has some communication and payment issues. Once is forgivable. Three times are not.

Nice location, helpful and friendly staff, good food, confortable beds! All in all: Great hotel…

…with not so great guests. People reserve sunbeds early in the morning saving first row beds. Unforunatly, the staff doesn‘t carry out the hotel’s policy and collects the towels that are layed out for reserving to put an end to this unpleasantness.

Lovely beach and they do a very good pizza and drinks. As it's our anniversary they set a lovely happy anniversary on our bed which make me feel special thank you for all that 😊

Housekeeper or hotel staff (I wasn't sure) opened our room with their keys without permission or knocking in the morning around 8.30 am which I think it's unacceptable. We were staying for a night and check out is not until 12 pm. So they can't say they come to clean the room as we were only stay for a night! (I could understand if we stay for a few night and they come to clean the room etc.)They should have all records. Other than that all good about the hotel.

Lovely pool, clean, good food, lovely surroundings, helpful staff

Just the music at the Katinos bar & restaurant annoyed us. American mainstream pop und silly rap music, which lyrics were partly offensive against women. They should rethink their choice of music. It was inappropriate for such a nice beach bar. We would have preferred a little more ambient and relaxing music...

Room size and comfort, staff, beachside location, food, pool. Nice to have surf school(s) and elephant sanctuary nearby. Overall we had a lovely time.

It's a fairly remote location - 15 mins taxi from the village centre - so limited opportunities to eat shop or eat somewhere different.

beach is right at your doorstep. very nice. great surf. breakfast gets boring if you stay longer than 4 nights. always the same selection of fruit. pool is very nice, again right at the beach. beautiful bar / restaurant karkinos at the beach.

Karkinos is too expensive and portions are too small. no change in menue. breakfast was always the same, in Thailand you get so many different fresh and healthy fruits but they serve the same 3 kinds every day. nothing around the hotel (only memories bar, salty surf cafe and rimleys2 restaurant)

I loved the fact that was located in a long beautiful beach with amazing sunsets and close to the jungle and 10 min walk to an elephant sanctuary! Also I loved the fact that was away from any town and quite secluded as we wanted to rest and enjoy the nature! However, it had options for food and also close by on the beach were 2 bars where you could eat, and enjoy drinks and sunsets! The resort is divided in 2 sections : the Villas build in 2012 with 2 types of villas ( with pool and with jacuzzi) that was more secluded and more quiet , had its own restaurant with Thai food very quiet and refined and its own two pools also quiet and good for lap swimming ! It has also a small gym and from the pool through a beautiful pine tree area you could walk in shade to the beach and the external Memories Restaurant ( Thai Food) Bar& Memories surf school and beach massage ( where you could pay by card as well)! The apartments area was also nice and their longer pool was amazing to use at sunsets ( was also empty)! It had a very nice beach bar with mediteranean food ! We preferred to have dinners there or we ordered at our pool Villa pizza from there as it was delicious! The apartment side had also a big nice restaurant for breakfast that was used for the families with all inclusive option, we never used it as our at the Villa side was nicer but for families with small kids the apartment part is a better option ! We have older kids and wanted a more quiet place !

We stayed at the villa part and loved everything as it was perfect for us: quiet, elegant, close to the beach - walking distance through a pine wood beach small road! You could reach the main part via the bridge by food or with boogie ( they came pretty fast) or by the beach through the lagoon that depending on the tide level had water or not! I loved all this nature surroundings!

We have enjoyed every minute of our stay in Apsara: from the moment we left taxi till we were checking out. Rooms, restaurant and bar, pool, the sea, SPA and for sure service. Totally recommend to spend your holidays here. The hotel is located in a secluded place where there is only you and the nature!

Some of the bathroom equipment was a bit old, I would think about renovation, but overall it worked fine.

Apsara resort and villas Just leaving, after too short a stay! Lovely, well kept accommodation and gardens. Spotless facilities. A big uncrowded beach. A cool seafront bar with music worthy of Café del Mar. Excellent, welcoming staff everywhere. Good food. What more could one ask for? Well actually - despite the excellence of the main resort, the Villa side is even better. We had 823, a two bedroomed, beautifully designed luxury villa with its own pool. Entirely private and completely secluded, except for when we turned the “please clean our room” notice around. Indoor cool marble. Outdoor sunbeds and a covered area with table and chairs. Jacuzzi jets in the pool. Subtle lighting throughout. The Villa side of the resort also gives access to the Napolai restaurant with its excellent à la carte Thai menu and to the adjacent bar. It is truly lovely. Well worth the additional cost. Surprisingly, having brought our binoculars for wild-life spotting opportunities in the national Parks, we saw more birds and animals from our patio here than in the Khao Sok jungle, or any of the islands. Thank you to everyone here for looking after us so well!

Nothing to dislike. It was all excellent.

This hotel was our last stop travelling Thailand. We splashed out and it didn’t disappoint. The villa was incredible with a beautiful private pool. The hotel facilities were clean and the pools were amazing. A large complex but gold buggies always around if you have tiered legs. Food was amazing and staff were lovely. Wish we could have stayed for longer in this little piece of paradise!!!

Location was a little isolated but that didn’t bother us after 2 weeks travelling we were more than happy to chill in peace and quiet. The bar next to the hotel is great. We upgraded to all inclusive so didn’t need to leave. Maybe the hotel could do more of a shuttle bus into town regularly for those who will be going out, but didn’t bother us.