have been a regular guest at this hotel, visiting once a year, and I am usually very satisfied with the experience. However, this time, the first room we were given (Room 109) was truly disappointing and did not meet the standards I've come to expect, especially for the price paid. Knowing the quality of the other rooms, this one fell far below expectations. That said, I would like to highlight the excellent service provided by the reception staff. The receptionist listened to my concerns with great understanding and worked tirelessly to find us another room, which I greatly appreciated. Another initial disappointment was the spa, which was fully booked upon our arrival, and we were unable to make a reservation. However, the spa team went above and beyond to accommodate us, eventually finding a slot for my partner and me. This level of dedication was much appreciated. In summary, despite some initial setbacks, the staff's efforts and dedication made the stay enjoyable!

While the overall service was excellent, one area for improvement is the food quality. For a 5-star hotel, I expected the cuisine to be more refined and in line with the standards of the establishment.

Thessen Island is a well appointed development of residential properties, a few shops, restaurants and bars. Reached by a road bridge less than 1km out of the main town. Hotel is very well placed for restaurants and bars. We ate at tapas and Oysters ring next door as it was a bit more lively for our one evening. Bar and restaurant on site looked pretty good. Room was spacious enough and comfortable. Building is really interesting with lots of reminders of its industrial past. Parking right next door.

Nothing much. I think some rooms are suites so may be a bit more lux.

Such a unique property. If you are interested in staying somewhere that is a part museum with exhibits effortlessly incorporated as part of the design, then this hotel is perfect for you! We enjoyed finding various displays and the newspaper clippings in the library offered a glimpse of life in 1950s Knysna. The breakfast was incredible - I would recommend the continental breakfast for two, it needs to be seen to be believed. The spa was also an added bonus!

We couldn’t stay longer :(

Loved it here - why go anywhere else. On the stunning Thesen Island where you feel you are in a different secure world. Surrounded by restaurants, bars and boutiques. Only a short drive to Wilderness National Park and Storms River for hiking and kayaking. The Hotel has been transformed from a powerplant in such an imaginative way . The installations look like art pieces. The place is so airy and looks so vast with the heigh ceilings. The view room our room was just stunning with our little balcony, perfect for a nice glass of wine or Amarula as the sun goes down. The hotel bar is well run and has a great choice of snacks, cocktails and wines. All at sensible prices. We noted other cheaper than at surrounding restaurants. The cocktails were high class and worth popping in each night before you head off to eat. We didn't get a chance to eat in but from the bar food I am sure the restaurant is excellent. Staff were all super friendly and felt well looked after. The perfect first stop if you are doing the Garden Route after leaving Cape Town +/- wine country +/- Hermanus (if whale watching) The bar staff member Duwayne deserves mention - so friendly, attentive and fun - loved his service.+

There is Spa but was booked up for times we were available so if you want to use it definitely book early and don't leave for the day or day after.

Great location and great hotel to look at , kept original features and explains history of the turbine . Room was great. Nice size and the bed was very comfortable .

We had a couple of problems with the restaurant .. food was a bit hit and miss. The staff I felt needed a bit more training . Ate dinner there one night but it was not the best . Breakfast was ok once I explained that I did not want my smoothie poured over my granola and fruit bowl ..

I had an incredible stay at the Turbine Hotel & Spa. The unique setting in a converted power station was both fascinating and charming. The rooms were spacious, well-appointed, and offered stunning views of the marina. The staff was exceptionally friendly and attentive, making sure all my needs were met. The on-site spa provided a relaxing and rejuvenating experience, perfect after a day of exploring. The dining options were superb, with a delicious variety of dishes to choose from. Overall, a memorable and delightful stay. Highly recommended!

Nothing!

Quirky feel to the hotel given its past as a power station but it has been well thought out and provides an interesting twist to the stay. The staff were excellent and breakfast was wonderful even including 'Green Eggs and Ham' for Dr Seuss fans. We didn't eat in the main restaurant but did eat in the snack bar area and were not disappointed with the quality or quantity of food.

The hanging and drawer space available in the wardrobes was a little limited

What is not to like? Fantastic location. Friendly and very helpful staff. Beautiful rooms. Enjoyed the fresh fruit very much. Complimentary water. Safe parking. I had supper in the bar and the food was absolutely divine. Will definitely stay there again. An absolute gem. Thank you for your hospitality. Breakfast was stunning.

Sorry, can't think of a single thing that I did not like. Everything was just perfect.

Absolutely everything to like about this hotel. The location on Thesen Island the views, the friendly smiling staff and their willingness to assist in any way. Quite location but with everything on hand. Not just a mini bar but a well equipped kitchenette and a nice touch with a fresh lemon on the chopping board. Just perfect. Even the loo had a view!

There is nothing not to like and the unique conversion has been done extremely well.

We liked the repurposed industrial building and the design of the main hotel. We stayed in the Canal Suite just across the way. Nice and lots of room. A bit loud at times with the playground nearby (but happy sounds of kids playing is a good thing). The staff were friendly and responsive.

Besides the kids playing there was some noise from the alley including some kind of machine operating for a short while.