There were 4 selections available for breakfast, all of which were very good. The staff were attentive and pleasant, and very effective. They would do their best to fulfill requests. It was a pleasure engaging with them. Our room was spacious, clean and airy, and the air conditioning worked well. Everything was clean, and in good working order. The plumbing was excellent. The hotel was less that 100m from the beach. There were several restaurants nearby and with a good selection of food and prices. Rooms had their own small fridge.

The only unfortunate thing was that the hotel does not serve alcohol. There were several shops on the same street that provided beer, wine and spirits, and guests could easily buy what they wanted and take it back to their room.

Exceptionally clean during our stay

Unfortunate that the roof bar/cafe does not serve alcohol, as we would have spent time there!

The hotel rooftop was really nice, over looking the ocean and with a direct sunset view. breakfast was pretty decent with serve-yourself options for bread, yogurt, coffee/tea and cereal, and made to order meals with eggs or pancakes. Room service was absolutely delicious and delivered pretty quickly. Wifi was solid and worked all around the hotel. The room had double blinds with the one behind being opaque and the one in front being translucent so you can see the view during the day without people seeing into your room. That was a nice touch. We were originally given a second floor room (207) that was quite small and right above the street with noise coming in pretty strong and the balcony overlooking just the street and buildings. we went back down and asked if we could get something else and he kindly moved us to another double room on the 5th floor (508) with an ocean view from the balcony and just about no street noise. it was also much larger than the first. So if booking a double room with balcony, request one on the 5th floor in your booking! another tip is to brush up on your basic Spanish or have a translator app ready as the staff speak almost no English. Same for most locals you’ll be interacting with. forgot to take more comprehensive photos but the ones I’ve posted are of the view from the room’s balcony at sunset, and one on the rooftop.

the wait to check in took a long time (30 or more mins) as there was a big group ahead of us paying separately in cash and just one person handling check in. We were tired after our delayed night flight and it would have been a nice touch to have an additional receptionist to speed things up for the number of guests the hotel was expecting at that time. Not a huge deal though. The only other thing is the hotel could really use a gym, especially since it’s recently renovated and has amenities like a rooftop pool. other than that we had a good stay and I’d recommend Sea Avenue. its one of the nicest hotels on the island it seems.

The rooftop pool area was the highlight of our stay. Room was clean and quiet.

when we arrived they told us the room we booked was not available and downgraded us. wish we would have had some warning, we are still confused on how the room we booked wasn’t available when we had booked it months in advance . We were there for a layover and were looking forward to hanging out on our balcony, but our new room did not have one. a suggestion that some shaded areas be added to the rooftop :) we weren’t bothered but this, but they don’t serve alcohol at their restaurant. you can bring your own and pay the corkage free.

The ambiance, friendly staff and their desire to help resolve issues successfully. I will stay here again!

The only negative is that the hotel is not licensed o sell alcohol. Hoever, there are several shops selling alcohol within 200m.

_Decor minimalist with green plants and clear wood _Rooftop pool and 360o view _Lobby shower to remove sand before going to the room _Rooms and bathroom in good conditions, well decorated _Complimentary Bottle of drinkable water kindly available in the room _Walking distance from main beaches and Nautic excursions departure point

_ Uncomfortable pillows. It could be the option of memory foam pillow type _Pool area too noisy with reggaeton playing loudly all over the day _Few options on breakfast _Lack of sun umbrellas on the pool _ Outdated Check-in experience: It's unbelievable that we are in 2023 and we still have a check-in process with a lot of frictions and paper to fulfill and non-GDPR compliant documents printing. Booking.com could provide an online checking feature to solve the pain point for the hotels hosted in their platform

The breakfast was okay - Not much of a buffet laid out; everything was cooked to order. If you wanted eggs or an omelet, you had to ask one of the servers. You also had to ask for any additional protein, IE bacon or sausage, but other than bacon, I don't know what kind of proteins they offered. Beds were super comfortable, mini-split AC system worked VERY well. Super friendly staff, clean rooftop pool with great views. Hotel staff started relatively early - they came by to clean the room ~0900 every morning. Close to the beach - short walk away as well as most of the better restaurants in San Andres.

You need to use your room card to "power" the room - so anytime one left the room, you would effectively shut off the room. A bit annoying when there is a mini-fridge in there to keep drinks cool and the temperatures are consistently in the high 80s/low 90s and you really appreciate AC on. You can ask for an additional room key for a refundable deposit though. The language barrier is a bit difficult - I only speak minimal Spanish, and none of the staff really spoke English at all - not a big deal as we worked through it and I taught myself a lot more Spanish than I previously knew, but it could've been a problem. We had a balcony, but it opened up to a wall... no views from it at all.

I loved how it was close to everything. The views were very nice. The bed was very comfortable

I did not like that one of the maids walked into our room without knocking And the food is not very good

Excellent location, rooms are beautiful and modern, also the hotel is in the center part of the island but is far away from the noise party, so thats great. the breakfast was improving when I was there by a new menu and it was an excellent upgrade.

Just 50% of the view is beautiful, part of it is beautiful sea, and part of it is local houses, some of them not so nice

The rooftop restaurant, pool, and jacuzzi were wonderful and had a beautiful view! The staff was friendly, and some of them at the front desk also spoke English. The hotel is close to surrounding beaches, definitely within walking distance.

The balcony photos on Booking are a little misleading - not every room will have an ocean view. Our second floor balcony only overlooked the street and businesses below. The room service was hit or miss - no service after the first night, and no extra towels were given after the second night.