Everything about the hotel was great - the beds were comfortable, room was spacious, staff was all very friendly and helpful, lobby and facilities were really beautiful, gym floor was incredible.

Only downfall the whole weekend was that the pool was closed for maintenance, and that was one of the main reasons we stayed there with our kids for the weekend. There were several points of communication to me from the hotel before we checked in (even on the day of check in) though nothing about the pool being closed. I feel like that could very easily been included in the messages to have at least be given a heads up.

The lobby area and restaurant were gorgeous and very spacious. The staff was very friendly and answered my questions. The room was clean and worked very well for us.

We went down to use the pool and there was a decent sized smear of feces on the side of the pool. I mentioned it to a lady who was walking near by and we were then told we needed to leave the pool for cleaning. Our kids were obviously bummed, but I am thankful she took initiative to get it cleaned up. I am not sure if anything would have been done if we hadn’t said anything.

Absolutely loved the aesthetic. It's beautiful & huge & we felt like we were truly being spoiled the entire night we stayed.

Nothing to take away here!! Pricing made sense, we understood it being more chaotic with back to back games going on, a concert & Caitlin Clark all being there in one weekend. Only negative was that our room wasn't ready for us when we arrived hours after our check in - NO COMPLAINTS THO & STILL A HIGH SCORING due to the front desk being accommodating & taking care of us regardless.

The room was quiet. The layout of the 2-Queen beds was fine. One breakfast was very good, one was not... just OK, overdone eggs. Staff at breakfast was good.

Shower was a little weak, but bathroom was fine and clean. The beds were of good quality, but generally too soft (personal preference). Room was a bit dark (poor lighting), and it could use more storage for clothes (only 2 drawers and small closet.

The room was spacious. Loved the vanity space in bathroom. It was quiet and comfortable on the 12th Floor. I used the huge StayFit 6th Floor gym, biggest variety I have ever seen in a hotel. I did a group exercise class on the screen and lifted weights. Parking was convenient as well. I will stay again to walk to US Bank Stadium for a concert in the future.

We loved the bed and how comfortable it was. Really nice having a restaurant and lounge on site. Liked having Starbucks on site.

Did not love the location of the room. We are Hyatt members and you put us directly outside of the elevators over looking the roof. Not great or considerate at all.

When we went for the the breakfast that came with our stay we were repeatedly asked for our room number. When the waitress found out we were getting the "free" breakfast I feel we were not treated well. We ordered three coffees with cream and sugar ,and she only brought us one black coffee. The food was great

Loved the selection

Person who checked us in was not very helpful. Mentioned we misplaced parking ticket and response was to go out and look for it or go to gate and get another. Which you can’t do without a car. 🙄. Then we mentioned we were walking back from stadium and was advised not to. He mentioned he lives by stadium and NEVER walks at night. Suggested we call Uber. 🙄. Walk back was fine.

Property was conveniently located near a lot of landmarks and tourist attractions. The room was clean and borderline luxurious with a great city view. Hotel restaurant had delicious food and a good menu selection.

Only inconvenience was expensive parking.

The buffet was okay, the fruit was delicious. The rest was as expected for a hotel buffet breakfast.

They were seriously understaffed for the restaurant part for breakfast. But they were filling things as quickly as they could. The coffee was very bitter.