We spent a week in Room 203 Santo Domingo and loved it! Our suite was large, well appointed, and comfortable. It was at the top and the back of the hotel, so well away from traffic noise. The staff were outstanding, very helpful and quickly responsive to requests. They can recommend a driver to take you to the archeological sites or a taxi to the Centro or airport. The food in the restaurant was excellent! We tried many items off their menu and can highly recommend them for their seafood dishes. Every room overlooks the lovely courtyard garden where the birds would visit and you can enjoy the pool and whirlpool. We loved the design of the hotel, but if you have trouble with stairs, ask for a ground level suite. The multi-level restaurant is accessible by elevator. The hotel is located in a quiet neighborhood north of the Centro, which we liked and taxis were extremely affordable to take us to all the museums and attractions.

Nothing. Everything was perfect.

Very friendly staff, spacious room.

It was not clear from the booking page that hotel is located not in Oaxaca city itself. And we arrived late, it was already dark, but we saw we were not exactly where we were expecting it to be. If you come for 2-3 days to explore the town of Oaxaca - it is not the place to stay. If you have a car and main goal is to explore all the areas around city - this hotel would be great. We moved out next morning to stay in town, but because of booking policy we didn’t get our money back for not staying two more nights in the hotel, when technically it was not even Oaxaca.

It is so cute, I loved the design around the pool. A really fun pool especially for kids. Absolutely spotless. Great size room.excelleny, flawless cleaning staff. The kids play room was a welcome discovery!

Ok yes it's not in old town - we didn't want that though having spent a week there prior. In any case it's a short taxi away and there's some fun restaurants walking distance - Barbecoa was excellent! Their top floor sports TV is very loud but I think they know that. Breakfast was good despite comments here suggesting otherwise! It was great.

Hotel isvery well smart, clean and generally very well run. The rooms are comfortable, room servicing good and the beds also comfortable. Everything provided in the bathroom. The restaurant did not disappoint. Reception did their very best to assist, even given my complete lack of Spanish, my bad.

The included breakfast. No menu and some staff struggled to explain. Only astringent filtered coffee, anything else chargeable! You could choose an orange juice or fruit (very poor). A bun was offered (some obviously left over from the previous Valentines night) and the the main... How do you like your eggs? If you don't or can't then tough. Disappointing for the quality of the hotel.

Loved how beautiful it is. The food and staff are absolutely amazing and will cater to you so much. I cannot express how amazing they were. Would definitely stay here again and recommend!

We liked everything. However, if you’re looking to be in the center and around restaurants, this may not be for you. My husband and I loved the space and we weren’t looking to be constantly in town partying so it was great. It takes between 20-30 mn to get to downtown with traffic but it’s only 1.2-2 miles

Good pastries and fruit

Breakfast options were too limited and not all servers were consistent in knowing what was included vs not so we ended up with too many surprise charges. Coffee special orders e.g. a latte took 15-30 min to get done and also some folks didn’t know how to use the machine so I ended up with regular coffee. Please ensure you also have non-cow milk e.g soy, oat, etc

This is an absolutely beautiful hotel and the staff were extremely attentive. If you want upscale, this is a place to consider. The pool was lovely and there were multiple terraces to sit and enjoy the weather. Unfortunately the third floor bar was closed for renovations.

The hotel's location is really the worst part about this place. It's a long way from the city center with no attractions nearby. We were also a little frustrated that the hotel was mostly empty the nights we stayed but the staff still stuck us in a bottom corner room with no view. Almost all of the other rooms had a patio or balcony. Frustrating but minor detail. The inside of our room was lovely and very clean.

It is a beautiful hotel in a quiet location. The staff was very friendly and service oriented. The food at the restaurant was very good. The room was exquisite and very large and comfortable.

The noise level can be high at times in the early evening and no one says anything. The sounds from the music and restaurant can be heard everywhere but stop around 10pm.

Everything was wonderful. Top notch service. Great food. Super comfy beds and we had a junior suite. Local place. Was a delightful stay

It is in residential neighborhood, so not walking distance to anything BUT loved the quiet!!!!!

It is located in a quiet neighborhood on a hill outside of the busy crowded noisy El Centro. Once inside the surrounding walls of this beautifully landscaped hotel you can shut off the hustle and bustle of the town. Take a swim in the pool have a cocktail and snack while enjoying the cooler fresher air inside the walled courtyard. The staff were extremely helpful and courteous starting with Hernando at the front desk who will make sure all your needs are met. He set up taxis, airport transfers and private tours to remote pueblos to see the various artists at work making and selling their pottery, alebrijes, weaving etc. If you don’t speak Espanol no hay problema. The property appears to have been completely remodeled and is super clean and comfy. The 2 restaurants on site served excellent food and drinks. We stayed in a jr suite #207 for 7 nights and would do it again in a minute.

The only negative is it is 10-15 min drive outside the center of town where we spent much time so taxis back and forth several times a day was an inconvenience. Only 80 pesos per ride ($4) no big deal but a small negative.