Champneys Forest Mere is exceptional value. As a business guest complimentary access to a 5* spa was a bonus and set me up for the day. I also liked the 'Health Farm' ambiance of being able to wander around in a bath robe and flip-flops (provided) including for breakfast (excellent in terms of quality and choice) as one might do at home in anticipation of a heavy day ahead before getting 'suited and booted' . Staff were kind and attentive as I have mobility issues. Claudine and Emily receive my commendation - thank you both! My lovely room was more a parlour with a settee and good desk to spread and sort-out the day's business papers, computer etc. Finally, whilst it is completely understandable that the Spa facilities are reserved for the exclusive use of Health Treatment Guests etc, between 10.00 am - 5.00 pm you may need to be aware of this; but did not apply to me.

Nothing at all! Whilst I did not eat at the hotel other than breakfast,, I found it odd that the restaurant only offered a 'Table D' Hotel' menu from which one must choose at least two courses. However, plenty of choice.

The room, the food and the ambience were lovely. The grounds were beautiful as always and it's nice to see ducks and geese wandering about!

The beautician who did my facial ignored my request to be gentle with the skin and my comment that I had to be very careful about exfoliating it, and exfoliated it anyway. I didn't realise what she was doing until it was too late. Within a couple of hours I had a red patch above my top lip.

I was really tired when I arrived after a long drive, The receptionist on the desk was truly lovely and helped me with my bags to my room. Room was on the second floor and was big and comfortable Lovely view of the lake. I used the pool which was lovely and quiet. The food at breakfast was excellent. Lovely business stay.

nothing. all good.

The Buffet at breakfast was very good with a variety of choice. however, I do think that teas and coffees should be served in teapots and coffee containers instead of self service. It would also be nice for toast to be served instead of having to wait in line to use the toaster.

Towels and gowns being left on the water beds and chairs in the Spa, they should be moved after a certain time. The Spa area needs to be kept more tidy even though it is clean.

Booked for one night but liked it so much stayed another night. Staff so lovely and helpful and the peace and tranquility at the hotel was just wonderful best nights sleep and it was quiet at night unlike other hotels I've stayed at. The lake is just beautiful and the grounds immaculate- the ducks are so funny and the geese on the lake was a spectacular sight to see!

First class experience. Fantastic staff, superb food, relaxing atmosphere and lovely location. Decided to go there after being disappointed at another place but simply loved our satay here.

Potential issue with additional charging for facilities that we didn't use but the manager came good and waved them. The right thing really as we simply didn't use all that was available (but would in a future visit)

Location,receptionist very helpful and facilities really nice

The mattress was not very comfortable but everyone is different No hot water in the morning so cold shower Then pool and jacuzzi cold too - they were struggling to get temperatures so issues with heating that morning I presume

Beautiful location great food wonderful facilities outdoor pool

Needs updating outdoor pool area had loose pavings needs to be maintained and no towels outside pool area or drinks area

great location, very peaceful. one of the only hotels you can go to and feel like you dont need to leave to enjoy yourself

nothing

The room The menu choices for our evening meal

Slow service for our Friday evening meal. Even slower service for our lunch on Saturday.