Location is amazing. Right beside the beach, plenty of restaraunts in walking distance and nearby car park. Dog friendly room, they left a comfy dog bed and 2 dog bowls (our dog loved it). On checking in we had a massive room with a lovely big window and a lovely check in package to include toothbrushes, toothpaste and other toiletries. Smart tvs with Netflix etc.

Very little. Beds and pillows were a little hard but this didn’t impact our stay. There was no one on the front desk to check out despite ringing the bell and we couldn’t find the express check out box so we left our key at reception which we didn’t feel entirely comfortable about

We were at a wedding at slieve donard spa but decided to stay here instead due to budget. What a beautiful hotel! The staff were lovely on arrival, at breakfast and check out. Possibly due to some works goin on outside the hotel, there was a package left in the room with ear plugs, eye masks, toothbrushes and paste etc. Such a lovely touch and came in useful! The beds were very comfortable. The continental breakfast had what you need for a quick basic breakfast. Good location too. Fab for the price. Highly recommend!

Wish there was a hot breakfast but that's just personal preference and maybe a more updated bedroom lock system as its currently key and chain.

Very central location within walking distance of everything you could need. Staff were all very friendly and helpful. The hotel has a nice feel about it. The bed was very comfortable and the bathroom plentifully stocked as was the tea/coffee station. Another lovely touch was the little supplies pouch with toothbrushes etc just in case you’d forgotten anything. It was my husband’s birthday and they had put a banner up for him. The shower was powerful and there was lots of hot water. Breakfast was good.

Rooms are a little bit tired and in need of a spruce up. The windows whistle in the wind but it was quite a windy night. The curtains were nice and heavy so we didn’t really any draughts. The door rattled every time another guest closed theirs.

The service was fantastic. Not knowing much about Newcastle I initially thought I had booked a room in the Slieve Donard Hotel. My partner pointed out the error but was happy to go ahead as it was cwell within walking distance of the Slieve Donard hotel where our function was. I was however a little apprehensive. There was no need to be. The staff were fantastic, the place was clean the room was a great size, and the continental breakfast was more than adequate. .overall however I would have to say it was the friendliness of the staff that made this visit stand out.

There was nothing I could say that I didn't like. There is no parking at the hotel per saw, but we were able to get parkred close by without a bother.

Breakfast was continental . Fresh, plentiful and with excellent coffee. There were plenty of seating and tables comfortably arranged. One of the greatest assets of this property is one of their staff. Kevin ,who manned the front desk, assisted with directions, provided valuable local information concerning hikes,parks, and restaurants and was always available . He was able to manage that exceptional combination of professionalism and genuine friendliness. This establishment would not be the same without this gentleman.

Directions on the internet for parking for unloading and parking during the stay.

This was just a convenient overnight stop as I was attending a function in town. All the staff we met were extremely efficient and helpful and nothing was any trouble. Was pleasantly surprised that all guests could have a continental style breakfast as this was not indicated in the original booking. It was basic but more than sufficient and was very welcome. This is an older hotel but very well presented. Our room was very well sized and we actually had a sea view. Bathroom was also well sized with a shower-in-bath. Altogether, a great stay.

Only minor criticism was lack of pillow size variation. All the pillows in the room were big so could not match my usual sleeping position. Some intermittent extraction fan noise from other room(s) was apparent through the night.

The room was lovely and cosy and we were given room 201 which had a beautiful view right up the Main Street. Great location, so handy to everywhere and free parking nearby. The beds were very comfortable. There was coffee, tea, biscuits and milk sachets all handy in the room. Kevin and his dad were so obliging, friendly and couldn’t do enough for you. We always like ice with our drinks in the room (which is what we sometimes miss with staying in a hotel), but Kevin was more than happy to give us some ice. Good selection of continental breakfast in the morning, but only thing we missed was a cooked breakfast.

Only thing missing in our opinion was a cooked breakfast - other than that we were more than happy with everything else and would stay here again and would recommend it :)

The staff were brilliant. Friendly and couldn't do enough for you, they made our stay so much more enjoyable. The location was great for us as we did not have a car and it's practically next to public transport. Clean and large room wi5h a great view of the beach. The hotel has been updated.

No parking, which was not a problem this time round as we didn't hire a car, but may prevent us booking in future if we did. Otherwise, I would totally recommend this place.

Although it’s an old hotel, you could tell the rooms have been updated and were very clean which for me is the main thing. Staff were very friendly and the complimentary continental breakfast was tasty and more than enough for a young family and plenty on offer with pastries, cereal, fruit and yoghurts. Value for money was very good and was a perfect for a night away for a family.

I couldn’t find any fault with hotel. Although it’s an old hotel and bathrooms are dated, they were extremely clean and shower was in good working order.

We stayed here last night, and from the second we walked through the door we were made feel so welcome. The owner is a true gentleman and the night porter was also so lovely too! The room was immaculate, the bed was so comfortable and the shower was fantastic. Continental breakfast was delicious, a real treat! Right in the heart of main street the location was perfect for our needs. We can't wait to come back with our dog next time!