Hôtel du Plat d'Etain

An Oasis of Competence and Kindness Amidst the Chaos of Travel Following a rather harrowing experience at another establishment (which shall remain nameless for now, though its memory lingers like the scent of mildew in a neglected corridor), we found ourselves in urgent need of refuge—and I am delighted to say that we found it here. Despite the remarkably short notice—mere hours, in fact—this hotel managed not only to accommodate us but to fulfil every request with remarkable efficiency and warmth. We were welcomed with genuine courtesy, not the performative kind, and immediately felt like guests rather than problems to be processed. The air conditioning, I must say, deserves particular mention. It was not merely functioning—it was wonderful. Crisp, cool, and a blessed relief after the overheated inferno we had just left behind. The room was immaculate. Not just superficially clean, but properly maintained. There was a reassuring sense that someone cared about the space being presented to us. No frayed towels, no grimy corners—just the quiet dignity of a well-kept room. What truly elevated the stay, however, was the attention to hospitality detail—something so often promised in brochures and yet rarely delivered. We were permitted to leave our luggage at reception well ahead of check-in time, which made an enormous difference with a young child in tow. A travel cot was set up promptly despite no advance notice, and they even offered us overnight use of the baggage area to store a pram, freeing up valuable space in the room. These are small gestures, perhaps, but they speak volumes about the thoughtfulness behind them. The television included Chromecast functionality—an underrated amenity that allowed us to stream our favourite shows with ease. Frankly, more hotels should take note. It’s such a simple addition that makes a world of difference when travelling, particularly with a family.

Jay