We got the cheapest hotel room we could find in the Jasper area, so our expectations were low. However, we were very pleasantly surprised with this hotel! The receptionists were very nice and helpful, and the check in process went smoothly. Our room was big, with two queen beds as advertized. The beds and pillows were very comfortable, more so than many fancier hotels we've stayed at. There is a small gym at the hotel, which was a nice surprise - there's one treadmill and one machine so not extraordinary, but enough for a few minutes of exercise to soften the blow from breakfast. The room had a good size mini-fridge, nice Dove toiletries, a coffee maker and some coffee, and a small TV (not a smart TV). The staff let us use the hot water in the breakfast area after hours to have some tea. Breakfast was nice, with fresh coffee, cereal + milk, egg, sausage and beans, an automatic pancake machine, and breads and jam.

The hotel is not new or fancy, but honestly that didn't really bother us. It has all you could need for a comfortable yet affordable stay.

Typical hotel room with two queen sized beds. The room was spacious and comfortable for two people and a one night stay. Staff greeted us at the front desk when we arrived, even though it was after 10pm. They told us to park our motorcycles down by the end of the lot where there were cameras so that they could monitor them overnight. Breakfast was served continental style in the dining room and had a good selection of bagels, eggs, bacon, and beverages,

The room had the A/C on so it was very cold when we got in but it warmed up quickly once the heat was on.

Property was very clean and staff was very friendly.

The breakfast area feels quite cramped given the overall size of the property. They should consider expanding the space to allow more guests to enjoy breakfast simultaneously, or they could extend the breakfast hours. With breakfast currently served from 6:30 to 9:00 AM, there was a significant wait to secure a seat. Additionally, it would be nice if they could vary the breakfast menu a bit, as we had the same options each morning during our two-night stay. Otherwise Everything else was really good.

Hotel is clean. Beds old and squeaky the coffee machine did not work you had to hold the button on in order to get it to work. As far as the free breakfast. That was disgusting. I am not a racist person. But the breakfast too was complete full of people from the Philippines and they were loaded up and ate everything in sight emptied the pancake machine. Drank all the juice the place was demolished. Other guest at the hotel said the same. We wanted coffee the other guest that just left with coffee said good luck. I am sorry but if a hotel is having a tour group the need to provide a separate dining room for them with their own food. I have never seen such greed in my life as what I saw in that breakfast room. You could not sit all the tables and chairs were full with people and their purses They were stuffing the food into their purses. It was disgusting. I will be asking the next time I stay if they have any groups booked. If so I will not be booking. I am heading back to Hinton on the 11 I hope it is not the same.

The property was clean lots of parking. The afternoon evening desk lady on Saturday was awesome very nice and helpful. The lady on Sunday morning not so much. Not even a good morning or a smile Room was clean but coffee machine broken and mattress are old. You sink to one side But quite

The hotel is situated in a prime location, central to all things Hinton, plus its close proximity to Jasper National Park! But its real charm is how comfy the beds are and how everyone adheres to the quiet policy during the night! We had two very peaceful nights of rest! Heavenly!

My only complaint, if one could call it that, was that there wasn't a huge selection of fruit- and I appreciate bananas are the perfect food, unless one is allergic, and sadly, I am.

Breakfast was passable. Scrambled eggs were terrible. Fruit was good as were the sausages.

TV hookup is very bad. All other places you just turn on the TV by turning on the remote. At Hinton you have to first turn on a modem (????) and then turn on the television. At a bare minimum you should have some instructions by the tv on how to get the tv working. Station selection is very minimal. Shaw service is bad. Bell is much better. Internet is ok but why does each room have a different room code and password to log on? Most places you only have to enter the password to log onto the internet.

The size of the bathrooms are really nice and big and the breakfast was amazing. Usually when breakfast is included, it’s just a crappy old muffin or toast.

I was told I had to move my truck around as I wasn’t allowed to back in which I think is a fire hazard. If you need to leave quickly, you shouldn’t have to back out of a parking spot, but apparently starting your car causes exhaust to go into the windows which at this time of the season is cold and if anybody has their windows open, they’re crazy.

Staff was very friendly, place was clean, room was large and breakfast was very good. Very convenient stay and great value for the price. Would stay here again.

Toilet was not secured to the floor well, heating unit was not able to be turned off or adjusted, so just unplugged it. Bed was not as comfortable as I would have hoped, very hard. It would have been nice to have a few dishes in the kitchenette for a take out pizza meal.

It was wonderful to eat breakfast from REAL plates using real utensils not those horrid little plastic ones. Tables were cleaned after each guest. The bucket with dirty dishes was frequently emptied. Everything was just excellent! They accommodated my with my mobility issues and provided a room close to the front door. Much appreciated!

I would have loved to have had some yogurt with breakfast.

We had a fantastic 3-night stay at Hinton Lodge. Firstly the staff were all wonderful and friendly. We stayed in room 303 which has a kitchenette, stocked with utensils that have been barely used, which was great for packing lunches and cooking meals. The room is reasonably spacious, and the bathroom is shiny clean. Breakfast is inclusive, although it has the same variety everyday but that's expected. The hotel location is very convenient, close to a shopping mall with groceries and a number of eating options. The town of Jasper is about an hour away, but the drive is scenic and more than once we encountered a pack of goats wandering on the highway.

Our room faces the back of the hotel away from the highway. It's wooded but the railway is just beyond, and trains run day and night. Even with windows closed some noise would come in. Those sensitive to noise might want to bring ear plugs.