Room 29 roomy warm and very comfortable with a fantastic view of the mountains (Skiddaw). The staff were amazing and friendly. The breakfast good choice and prompt service tasty and good sized portions. We arrived mid afternoon on the Friday and parked in the hotel car park which had plenty of spaces and didn’t drive again until we left for home mid Sunday afternoon so the Keswick town centre was ideal base for walking shopping and just having a great time. We even fitted in an evening at the Lake side theatre. We will definitely stay again + tell all our friends at York how wonderful our stay was! 👍😁

That we couldn’t stay longer

The staff were very nice & professional. The view we had in the superior room was stunning. The breakfast was very good,Parking was great & was a fair price.

Was a little cold in hour room & the Tv was very small & in an awkward place to be able to watch from the bed. It also could have done with a small fridge so you could put in bottles of water,juice and milk. It needs a little updating…the rooms are looking a little tired…And I couldn’t help but notice that the dining room carpet (The tartan one where we had breakfast) looks pretty grim. It’s still a lovely place to stay so please don’t be put off….it’s just the little things but could be better for these changes.

Such a wonderful hotel, I'm so happy I chose it for my stay in Keswick. Quiet location within a few short minutes walk from the center of town. The room was big, comfortable, clean, and well-equipped with everything I needed. The staff was beyond kind and friendly, giving me hiking recommendations and transportation advice. Really enjoyed my stay and would be very happy to stay here again!

The location is perfect overlooking the lake and mountains and crow park.The hotel is 10 mins from the lake or 10 mins into Keswick town centre and has it's own car park,free if you book through their own website,£6 daily if you don,t.We couldn't fault the breakfast,everything on the plate was nicely cooked and was ample to start the day.

The noise on a night or early morning with the bedroom doors from the residents coming and going to and away from their rooms,(but that's people).The pillows were a little hard for me and my wife because we like more than one and when I mentioned it to the manager he gave me another slightly softer one.Hotel Association policy to keep them clean with the pillow covers on he said.

Great location very near the Derwentwater Lakeside as well as town centre. Good car parking at rear ( front parking road was closed with repairs). Excellent food at breakfast with plenty of choice including wide gluten free options. Staff very helpful and caring with enough on duty to cover a full hotel so little waiting. Husbands expensive bike had a locked up facility overnight. Easy access to it when needed. The staff attitude is to be praised as could not be more positive and helpful.

The internet connection in our room rarely worked but we were on upper levels. It worked fine in the dining room so used that. It is a general problem in the Kake District we found especially with the hills blocking many a signal so the hotel could not be blamed. They did have boosters on higher floors but we were squirrelled behind substantial walls! ( Another Lake District feature!)

We had a lovely room at the front of the property overlooking Crow Park. It was nicely decorated and the beds were comfortable. The property is well situated for an easy walk into Keswick in either direction and Derwentwater and the Theatre by the lake are almost on the doorstep. This makes it ideally situated to all the different attractions Keswick has to offer. The cooked breakfast was superb and the staff were very attentive and amenable. All in all I would highly recommend this particular Hotel. I hope I can make a return visit there soon.

There was nothing I didn’t like, but I would suggest some outside seating, as some of the other Hotels nearby have, would be a good addition.

Lovely friendly staff. Really nice individualised breakfasts cooked well, delicious. Cosy rooms, comfy. Beautiful views from both sides of the hotel. Also cool history to the building! The hotel has a certain style to it - interesting wallpaper tartan carpets etc - i would describe it as kitsch - i quite liked it but can see others can described as "needing an update" but I disagree. I think if you're looking for cosy and family friendly and vintage this is the place for you!!

Friendly and helpful staff, we were leaving before breakfast time and they were very accomodating, providing us with a continental breakfast at an earlier time. The views from the breakfast room are fantastic! We also like our room, modern, great shower and also a nice view. Hotel is also great for parking, they have a decent sized car park at thr back with spacious parking spots..altho we managed to park at the front! The hotel's location is superb, very central to Keswick town centre.

Nothing

Very pleasant Room was lovely, spotless and comfortable. Breakfast was superb and the staff serving it were so wonderful. Nothing was too much trouble to them. Just ask and you got it. Very pleasant experience.

The fact that we had to climb a lot of stairs to get to the bedroom. With hindsight I should have asked for a low room as I knew there was no lift. Not suitable for anyone with disabilities but everything else about the hotel was lovely.

The view from our room was incredible The hotel was central to everything in town Staff were really friendly The map on the entrance wall is fabulous Love the vintage quality of the place Cosy room Huge bed Great old photos on walls

Keep vegan/plant based sausages in the freezer for us non meat and dairy eaters. I've not stayed anywhere that doesn't have options for breakfast for a very long time. They are available everywhere and would have made my breakfast perfect.