Ramada by Wyndham West Atlantic City

I could not say enough good things about this hotel. Booked a 1 night stay. I was extremely impressed with how my room was OCD clean. I travel enough to know to bring my own cleaning supplies. I did not have to clean anything, just Lysol'd all the surfaces like I would at home. It was extremely quiet. The water pressure was perfect with plenty of hot water. The breakfast was delicious! Sausage, eggs, pastries, bagels, toast, cereal, coffee and juice. The bed was so comfortable that I overslept and missed checkout. The front desk was very gracious and said they were extremely busy, but would extend my time with a paid late check out. After I checked out, I ended up stranded (w/2 cats) for 14 hours trying to get a ride home. The staff were so accommodating, making sure I was ok, letting me warm up when I needed to (cold, windy, rainy day). I was afraid I was going to be asked to leave the property, but everyone was understanding. The staff's kindness and empathy kept me from falling apart. Finally at 4 am, I received funds and the gentleman at the front desk knowing I had been stranded, used his extensive knowledge of their POS system and helped me reach a price with my budget with a paid early check in so I could finally get some rest. I truly am at a loss for words. Customer Service is the best I have ever experienced. I will always use this hotel when I am in the area and if anyone asks for a hotel recommendation, I will always say The Ramada. They have made me a customer for life! And Thank you to the staff. They all deserve raises and huge bonuses!

Laney