128 reviews
From
$1761651 Western Avenue, Albany, 12203, New York, United States
128 reviews
1/54
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
Welcome to Homewood Suites by Hilton Albany Crossgates Mall! Located at 1651 Western Avenue in Albany, New York, our hotel is the perfect place for travelers to relax and enjoy their stay. With a rating of 3 stars, our hotel offers a wide range of amenities and comforts to make your stay as enjoyable as possible.
Start your day right with our complimentary breakfast, included in the minimum price of $176. Whether you're looking to explore the city or relax at the hotel, our location is ideal, with the city center just 5.4mi away. With 128 reviews, our guests have consistently praised the top-notch service and comfortable accommodations at our hotel.
Enjoy the convenience of our free parking and take a dip in our indoor swimming pool. Stay connected with our free Wi-Fi and take advantage of the 24-hour front desk. Our spacious and non-smoking rooms feature air conditioning, kitchenettes, and private bathrooms. Need to stay active? Our fitness center is available for guests to use, free of charge.
At Homewood Suites by Hilton Albany Crossgates Mall, we strive to make your stay exceptional. Book your stay with us and experience the perfect combination of comfort and convenience during your trip to Albany.
Not only does Homewood Suites by Hilton Albany Crossgates Mall provide a comfortable and convenient stay, but we also welcome your furry friends to join you on your travels! Yes, that's right - pets are allowed at our hotel. Simply let us know in advance, and charges may apply. So whether you're bringing along your four-legged companion for a family vacation or just need some company during your trip, rest assured that your pets are welcome here.
Looking to take a refreshing dip during your stay? Our indoor pool is the perfect spot for relaxation and fun. With its saltwater feature, you can enjoy a swim that is gentle on the skin and eyes. And don't worry about the kids - the pool also has a shallow end, making it safe for their enjoyment. Rain or shine, our pool is available to our guests all year round. So go ahead and make a splash or simply lounge by the poolside for a relaxing afternoon.
When it comes to payment options, we strive to ensure convenience for our guests. At Homewood Suites by Hilton Albany Crossgates Mall, we accept a wide range of payment methods, including Visa, Discover, Mastercard, American Express, and Diners Club. Please note that we do not accept cash as a form of payment. So you can choose the payment method that works best for you and enjoy a hassle-free experience during your stay.
At Homewood Suites by Hilton Albany Crossgates Mall, we aim to provide an exceptional experience that meets the needs of all our guests. From accommodating your furry friends to offering a refreshing pool and convenient payment options, we strive to make your stay as enjoyable as possible. Book now and experience the perfect combination of comfort, convenience, and pet-friendly hospitality during your trip to Albany.
Closest airports
Albany County Airport
4.9miFree parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries
Show 6 photos
Studio Suite, Accessible
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
1KING ACCESSIBLE BATHTUB STUDIO SUITE NOSMOK, COMBINED BDRM/LIVING RM-SOFABED-FULL KITCHEN, FREE WIFI-DAILY HOT BREAKFAST-24/7 SUITE SHOP
Show 4 photos
Studio Suite
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
Experience the ultimate comfort and luxury in our spacious King Studio Suite, with stunning city views and a fully equipped kitchenette for your convenience. Accommodating up to 4 adults and 3 children, indulge in the perfect getaway with all the essential amenities, including a flat-screen TV, free toiletries, and a cozy sitting area.
Show 4 photos
Studio, 2 Queen Size Beds
2 Queen Size Beds
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
2 Queen Beds Studio Nonsmoking is 269 square feet and includes 2 queen-size beds 150-154 width plus desk, hairdryer, tea and coffee making facilities , and ironing set.
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Suite, King Size, 1 Bedroom
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
+
More details
Show 4 photos
Suite, King Size, Accessible, 1 Bedroom
1 King Size Bed
1 Sofa Bed
280 sqft
x8
+
x5
More details
1 King 1 Bedroom Suite Roll In Shower is 280 square feet and includes a king-size bed 150-183 width.
Show 4 photos
Suite, 2 Queen Size Beds, Accessible
1 Queen Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
x8
+
x5
More details
Show 4 photos
Suite, 2 Queen Size Beds, 1 Bedroom
2 Queen Size Beds
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
x8
+
x5
More details
Show 3 photos
Suite, King Size, Accessible
1 King Size Bed
335 sqft
Kitchen
Wifi
Microwave
Refrigerator
x8
+
x5
More details
Studio Suite, King Size, Sofa, Kitchen
1 King Size Bed
1 Sofa Bed
Kitchen
+
More details
Suite, 2 Queen Size Beds, Accessible, Sofa, Kitchen
2 Queen Size Beds
1 Sofa Bed
Kitchen
Wifi
+
More details
Suite, 2 Queen Size Beds, 1 Bedroom, Sofa, Kitchen
2 Queen Size Beds
1 Sofa Bed
Kitchen
+
More details
Studio Suite, Accessible, Sofa, Kitchen
1 King Size Bed
1 Sofa Bed
Kitchen
+
More details
8.3
128 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Antonia
8.2
November 2023
I like the breakfast. But at check in we have to wait for 1 hour, and after we asked for the room. Was other person at check in said to us we are ready . But the Young skinny blonde guy at check in was un profesional and no helpful.
The ckeck in . The borde young guy didnt make his job
Edward
10
July 2023
We used this hotel for a family gathering spot for those from out of town. The expansive lobby and outdoor patio were perfect for evening gatherings. The doubled breakfast spots were excellent.
The location next to the mall could be a plus or minus depending on your point of view.
Carol
8.2
March 2025
location and cleanliness
Only issue...we went to check in and the room wasn't ready...we had to wait until almost 5 pm to go to our room. And we were there roughly 415
Akua
9.1
March 2023
The location is excellent. It’s opposite the mall so easy to shop and buy lunch and dinner. Very very neat and clean. Rooms are large and updated. Lots of hot water. bed is comfortable.
Not enough hot breakfast options. The breakfast is monotonous .
Deborah3477523379
9.1
November 2023
The location was near my friends house and the breakfast was good and substantial. Coffee was good as well. Amenities in the room were great.
Nothing was wrong and things could not have been better.
Denise
9.1
September 2022
Very nice location. Loved the full fridge and kitchenette. Room was clean, spacious.
A little bit of bath water was left in the tub when we arrived. I think it wasn't drained after cleaning. Everything else was clean. After a horrible experience with Hilton Garden Inn we swore off Hilton. This Homewood Suites stay gave us faith in the Hilton brand again.
Selena
10
January 2024
The space in the room, the pool and workout area, the breakfast, and cleanliness of our room!
I feel like the price might be a bit too expensive for less than 24 hours staying there.
Cathy
9.1
July 2022
We had everything we could have needed for our stay. We had kitchen supplies. We have provided laundry facilities. Convenient to a huge mall.
Guests could be noisy. This is not the hotel's fault. There were also noisy pets.
Bjoern
8.2
July 2024
Breakfast was great, waffles, burritos and bacon + a whole lot more.
Pet fee, $75 for the stay. Which in our case was just the one night.
Nicole
9.1
December 2021
This building houses two hotels, an extended stay Homewood suites and bargain Hilton Tru. The staff here are incredibly helpful and welcoming. The front desk and breakfast buffet staff especially were great!
The room seem only partially finished in terms of preparation for guest arrival. There was no shampoo and the ice bucket was not prepped and left out. The pet fee is outstanding for this location. Other area hotels charge a $75 flat fee. This hotel charges $120.
Airports
Albany County Airport
4.9miAirports
Albany County Airport
4.9miAttractions
Capital – Saratoga
5.4miHudson Valley
5.5miZoom Flume Water Park
26miLocation
Features
Availability
Free parking
Business center
Indoor swimming pool
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Wheelchair accessible
Elevator
Free toiletries
Accessibility
Wheelchair accessible
Activities
Pool table
Bathroom
Free toiletries
Hairdryer
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Common Areas
Shared lounge/TV area
Food & Drink
Tea/Coffee maker
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dishwasher
Kitchen
Microwave
Refrigerator
Stovetop
Living Area
Desk
Sitting area
Media & Technology
Radio
Telephone
TV
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Room Amenities
Fan
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Spa
Fitness
Fitness center
Indoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 21
Free public parking is available on site (reservation is not possible).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
American Express,
Diners Club,
Discover,
Mastercard
This property does not accept cash.
Is it possible to stay with my pet at Homewood Suites by Hilton Albany Crossgates Mall?
Yes, you can stay with your pet at Homewood Suites by Hilton Albany Crossgates Mall. Just make sure to inform the hotel in advance, as charges may apply for bringing your pet along.
What's the check-in and check-out schedule at Homewood Suites by Hilton Albany Crossgates Mall?
At Homewood Suites by Hilton Albany Crossgates Mall, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.
Is there parking available at Homewood Suites by Hilton Albany Crossgates Mall?
Yes, there is parking available at the Homewood Suites by Hilton Albany Crossgates Mall. The parking is free and located on site. However, it is important to note that parking reservation is not possible.
What are the rates at Homewood Suites by Hilton Albany Crossgates Mall?
A stay at Homewood Suites by Hilton Albany Crossgates Mall can begin from a rate of $176. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at Homewood Suites by Hilton Albany Crossgates Mall?
At Homewood Suites by Hilton Albany Crossgates Mall, the hotel offers a variety of suite room types to choose from. The suites range in size at 334 sqft and include options such as the King Studio Suite, One-Bedroom Queen Suite, and Queen Suite with Two Queen Beds. All rooms are non-smoking and can accommodate either 4 adults and 3 children or 6 adults and 4 children. Bed sizes include King and Queen beds.
What activities does Homewood Suites by Hilton Albany Crossgates Mall offer?
Guests at Homewood Suites by Hilton Albany Crossgates Mall can spend their time enjoying the leisure amenities provided at the hotel. The hotel features an indoor swimming pool, which is available throughout the year. This indoor pool offers the convenience of swimming regardless of the weather conditions outside.
The pool at Homewood Suites by Hilton Albany Crossgates Mall is a saltwater pool, providing a unique swimming experience. It also has a shallow end, making it suitable for guests of all ages and swimming abilities.
In addition to the pool, the hotel also offers a fitness center where guests can work out and stay in shape during their stay. Business travelers can also utilize the business center to take care of any work-related tasks.
For those looking for more leisure activities, the hotel also has a pool table available for guests to enjoy.
Is there a swimming pool at Homewood Suites by Hilton Albany Crossgates Mall?
The Homewood Suites by Hilton Albany Crossgates Mall has one pool available. The pool is indoors and is suitable for use all season. Some of its features include being a saltwater pool and having a shallow end.
Are both cash and credit cards valid payment options at Homewood Suites by Hilton Albany Crossgates Mall?
Homewood Suites by Hilton Albany Crossgates Mall does not accept cash as a valid payment option. However, they do accept Visa, Discover, Mastercard, American Express, and Diners Club credit cards as valid payment methods.
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