Nice and close our destination. Most of the staff was friendly and very nice.

I pre-checked in, which is great, however, it meant the late afternoon staff didn’t talk to me other than to hand me my keys. No direction of the elevator, not even a room number. The staff member just handed me my keys and sat back down. Self checkout, again is great but means there’s again no contact between customer and front staff. No, thanks for staying here, no we hope you had a great visit and we hope you return. The online stuff is great but there’s some lack of customer service time. Also, we lost power and there was no one making rounds to ensure everyone was doing ok, nothing even mentioned at all.

Being halfway between my home and my family in Pueblo, Colorado, the location was perfect for me. The bed was comfortable, the shower was good, the towels were good quality, the refrigerator worked well, and the breakfast was excellent.

Unfortunately, the walls are rather thin, and I could hear my neighbors too easily. I had to use earplugs in order to sleep. Also, the drapes do not completely cover the window, so there was too much light in the room.

We were immediately greeted by Linda. She was the sweetest lady and made sure that we had everything we needed. She made sure we knew of places to eat and what she recommended. Everyone we came into contact with was very sweet and accommodating. The staff is exceptional, but you have a true gem in Linda. The bed was so comfortable.

We have no complaints.

I have taken a more hands on approch to selecting my rooms for the future. Traveling from Wisconsin to Arizona I chose Pratt Kansas because if is a low crime easy to get to location and I feel safe in Pratt. I chose the Baymont because of the selection of room beds, I wanted a King bed and the reviews. When I got to the hotel I aske to see the room first to make sure it was "clean" to my expectations. I purchased a black light flash light on Amazon and when I entered the room I left the lights off first and view the carpet, walls, bed and finally the bathroom for stains under the black light. Black light in a dark room will show stains from urine, (pet) and human biological stains and a lack of cleaning. An unvacumed room will show all the contamination that should have been picked up. The bathroom will show stains from human waste and show a lack of cleaning. I can tell all of you that the room was hospital clean. Outsanding. The cleaning staff is top knotch. The bathroom was clean and sanitized, the carpet was free of any stains. I was impressed. I would not hesitate in staying at this hotel again. Great Staff, awesome from desk crew and the breakfast was top knotch. Lastly, tip your cleaning person who services your room. They work hard and when the room exceeds your expectations leave them 2-3 dollars per person as a thank you for their hard work. And how ard is it to leave the room with them towels in the bathroom on the floor after they are used and make their job a little easier. They have a lot to do everyyday, Yours is not the only room they have to clean. And before I forget tip the morning breakfast perparer. They get up much earlier than you so you can have a great breakfast at 6am. A couple of bucks will not break the bank and will show them how much you appreciate their effort to get up early and serve you.

They need to get better quality plastic forks and spoons for the breakfast. They did not do the job. Small beef

location easy to get to. large parking log. Great staff at check in and out. The room were cleaned very well. Clara does an amazing job and really cares. Great options for breakfast and a nice list of local places to eat.

fan on heater/ac unit was loud

I liked the friendliness of the staff and the comfort of my room. There were fresh cookies and popcorn at checkin. Although I did not eat breakfast the coffee was good. Also a great location and a great value.

The room was the nicest that I stayed in on this 13 day trip. Bed was comfortable. Breakfast was good, not outstanding. Pretty typical for a "free" breakfast at a hotel. Biscuits for the biscuits and gravy were cold but I was able to heat them in the microwave or the toaster. Waffle maker was a welcome touch. It's pretty common, but some "free" breakfasts don't have one. Staff was excellent, Friendly, responsive, and efficient. Fresh baked cookies at the front desk was a nice touch.

Breakfast was a normal hotel breakfast and we are not picky so we were happy. Just a little something to eat before we hit the road. They have waffles so my husband was happy! I'm an eggs and bacon/sausage person and they had that as well.

Nothing negative, but our stay was short.

Clean, well cared for property, adequate breakfast, soft water

Nothing really except the bed is tall and the mattress is softer than I'd like but that's nothing that will keep me from returning

Comfortable room. Semi suite. Refrigerator in room with small freezer component. Good bed. Full breakfast beginning at 6am. Nice pool and very hot hottub.

Bathroom fan was out.