The Residency Towers

My wife and I recently stayed at ‘The Residency Towers’ in Chennai for a month during our medical visit, and we couldn’t be more grateful for the exceptional service and hospitality we experienced. The staff truly went above and beyond to ensure our comfort. Mr Anand and Mr Rajesh, the Duty Managers, were incredibly attentive and ensured all our needs were met promptly and professionally. They were always approachable and ensured we had a peaceful stay. In the restaurant, Mr Manimaran and Mr Nawazish (Restaurant Managers), along with Mr Karthik, the Waiters’ Supervisor, along with all the restaurant waiting staff provided impeccable service, always greeting us with smiles and making every meal special. Ms Farah, the chef, prepared delicious and nutritious meals, which were a great comfort during our stay. Mr Anthony was friendly and efficient in the reception lobby area, handling everything easily and smiling. Mr. Imran, the Bell Boy, was always quick to assist us with luggage and any additional requests. The housekeeping team, led by Mr Gokul and Mr Iran, ensured our room was spotless and comfortable every day. Their attention to detail and prompt service made our stay even more relaxing. We also had a seamless experience with transportation. Mr Ranjith, the hotel driver, was always punctual and made our rides to the hospital comfortable and safe. Moreover, Mr Alagasundaram, the Travel Manager, ensured smooth travel arrangements throughout our stay. From arrival, Mr Ranjith went above and beyond to ensure our comfort and convenience. His punctuality, professionalism, and friendly demeanour made every journey a pleasant one. Overall, ‘The Residency Towers’ exceeded our expectations. The entire team’s warmth, professionalism, and attention to detail made our stay memorable and stress-free. We highly recommend this hotel to anyone visiting Chennai.

Syed