The location,vibe, the food, the friendly helpful staff

Booking.com need to advise of hidden security deposit fees ($100/day) that need to be paid upfront before getting into room. Even if you pay ahead in full for your total stay, there are additions charges that have to be paid before they release your room to you. Full disclosure required

Breakfast really good but confused on how much the allowance was , as we booked breakfast through booking .com and was told by different people in the restaurant different allowances One said it was per room and 1 said per person Would be good if this was pointed out at the beginning . Love the free wine, beer between certain hours in the afternoon. Nice pool to relax at, good service around the pool. Area restaurants

Confusion around allowance for breakfast. Ask for high level floor as Deep Ellum quite lively of a night , good lively just noisy. Restaurant food in the evening not up to a high standard for the cost .

Hotel was clean, close to main attractions. Staff was superb and very accomodating

We booked a 3 night stay but had to leave after first night as we underestimated how loud it would get around the hotel. We are light sleepers plus had a 1 year old baby. Even though it was a no refund reservation, staff still went ahead and refunded our 2 nights stay which was very nice. You don’t find this level of customer service these days.

The hotel is beautiful. I love the idea that you need a key card to activate the elevator and the lights in the rooms. Modern aesthetics. Overall a beautiful hotel.

Having the only parking available being valet and at $50 is not ideal. The surrounding parking lots do not offer 24 hour parking. A Monopoly on that does not seem fair to someone already spending $400 on a single night in a hotel room. As far as charging for in room mini bar , six dollars for a bag of M&Ms is kind of extreme don't you think? The water beside your bed is $10. No coffee maker.

Kimpton Pittman is located in Deep Ellum on the outskirts of downtown Dallas. The location is close to great cafes, restaurants, bars - and if you are into them, night clubs. The staff are incredibly friendly and helpful, the hotel pool is fantastic, and restaurant delicious. Overall ambience of the hotel is terrific.

Deep Ellum does have a seedier side but you can easily avoid this. The hotel is located close to a couple of night clubs, and the "doof doof" does penetrate the rooms, but not to a level that is uncomfortable or prevents sleep.

Clean modern hotel. Big room. Very comfortable beds Lovely pool area. Excellent restaurant- food was absolutely delicious. Good location-walking distance to centre.

Leaving! Being really picky, my impression of Staff is that they were competent but not particularly friendly. I was a bit irked to be asked to move table in restaurant by waitress who said table was booked, when in fact said table remained unused for the duration of my time in the restaurant which was shortly after dinner service ended. Owing to close proximity of the hotel to a live music club, it is VERY noisy at night. Bar closes at 10pm or at least I think that is what the bar person said-I couldn’t quite believe my ears. No coffee until 7am and coffee in restaurant isn’t great. All in all though these minor issues would not put me off from staying at this lovely hotel again.

The beds were very comfortable. There were great complimentary features like delicious hot apple cider in the lobby one evening and a "Christmas Movie Night" which provided popcorn and hot chocolate. We got brunch at the attached restaurant which was great, with an attentive and kind chef who came to check on us and ask if our meal was good. Everyone at the front desk was nice and professional. It was a great stay.

Everything is Top Notch! The Hotel is beautiful , Staff is helpful and courteous ! And room feels like home! Location is perfect for our needs.. love the pool courtyard and its peaceful atmosphere! I will continue to stay here again and again when We visit Dallas !

Can’t think of a thing , they even thought of Ear protection to sleep in so the Noise from Papparazi Crowd/Bar wouldn’t keep us awake!! It was nice! And thoughtful !

Breakfast was reasonable but personally, I prefer to enjoy it at the buffet. The location was excellent but a little noisy during over night. However, I think it's up to each person's character if someone like to enjoy the pup and listing the music.

Nothing. I like to stay a little away from downtown so I thin the location was very good for me. There is a lot of good restaurant to enjoy all kinds of meals with friendly people who're loved the music.

The location! We parked our at check in and didn’t move till checkout. Everything was a short walk away. The hotel it self is beautiful. I’m all for modern rustic decor and this hotel gave it. The room was clean, the bed was comfortable and the view was amazing.

The shower can make a really big mess while using it because there isn’t a curtain and the glass isn’t long enough to keep the water from getting everywhere.