The breakfast was standard fare for free continental breakfasts at hotels. There was a heavy snowstorm the previous night and the person who typically prepared breakfast was not able to get to work due to road conditions. However, the manager on duty worked diligently to make sure that everyone had breakfast available to them in a timely manner.

There was a constant music beat that I could hear throughout both nights of my stay. It was not enough to keep me awake but it was a little annoying while trying to read and work quietly in my room. It might have been a guest somewhere but I wasn't sure. It was not enough of an annoyance to warrant a complaint to the front desk.

The staff was marvelous. Alec at the front desk was a charmer. The woman who made and served breakfast was also very nice friendly and helpful. The place itself is in need of redecoration, which is apparently coming soon. Overall our stay was convenient comfortable and pleasant. The staff made any minor annoyances a non issue. Being around friendly people who understand that their job is to take care of us travelers, makes all the difference.

Décor

It was clean and quiet. The pool/hot tub was amazing. The staff were very polite and helpful. Will definitely book another weekend there

The only thing I didn't like was the elevator sounded like you would get stuck in it. Wasn't a smooth ride at all. We were on the 3rd floor.

Excellent value, beautiful facilities, easy booking. Breakfast in am. Little snack and essential store by desk. Everyone was wonderful from housekeeping to desk staff to maintenance and manager.

Wish plunger was in bathroom for delicate situations without having to call Maintenance

Very nice and loved the area it was in.

Our room still had trash in it from the previous guests, but other than that it was not too bad. I wish breakfast had more options but overall we enjoyed the stay.

Everything was great but the bed was not so good. It seemed to slant toward the foot. Really liked the design and use of the space. High end design and no awful pictures on the wall.

The bed. The lighting in the bathroom was way too bright!

Breakfast was awesome and lots of options! The front desk had amazing customer service and made us feel right at home. The pool and hot tub were so nice to play and relax in. Very quiet!

My shower was a little dirty but nothing to steer me away from staying there again!

The room itself was comfortable and a perfect size and setup for 3 adults and 2 children. The staff was exceedingly friendly!

This location was staffing problems which affected some things. My room wasn't ready for 3 hours after check in, and the staff had difficulty keeping up with refilling some food items and coffee at breakfast the next morning. The pool was also not very clean.

Clean, updated room

Was told hot breakfast would be ready at 6:30am Saturday. It was not. It appeared the staff working the breakfast had arrived at 6:30am

The staff was extremely accommodating and helpful. There was a wedding party with a lot of kids staying at the same time and they allowed extended hours for adults to swim.

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