This is one of my favorite resorts in the world. It shocks me that it's in Pattaya, which is...not a top travel destination. But this resort feels so remote, is so perfectly designed, and is so amazingly self-contained - that it doesn't matter what city it's in. We didn't leave the resort for a week and were completely happy. I just remain shocked that something this perfect and remote-feeling can be so close to Bangkok. Incredible. So if you're deciding between Hua Hin or Pattaya or Samet or something accessible, this is the best choice for us. We have been to them all over the years, plus the harder-to-get-to spots, and the beauty-to-accessibility ratio of the Intercontinental Pattaya wins by a lot. As for what makes if so magical, it's as beautiful as the photos show. 3 huge pools, all curving and surrounded by plants and architecture and views - no two days feel the same. Plus the beach. And maybe we just got lucky, but regarding a complaint we saw in a review about too many kids...we didn't encounter that. It was 98% adults, all quiet and relaxed, everyone respectful of everyone else. Just a great vibe all around. And the staff! So kind and helpful - always bringing towels and free water when you arrive at a pool or the beach, allowing you to float around all day without carrying much. And while it's not a big cost to them, it's still an excellent touch to make sure everyone has free cold water all the time. 6 glass bottles a day in the room too. For the room, we did beach view on the 4th floor. I highly recommend it. The villas were gorgeous, but their location by the pools means you'll have people around. But it might be worth it. Can't say. I do know everyone seemed happy. Golf cart and luggage drop-off at the room is awesome, then everything is very easily walkable. It was perfect.

Nothing. It's perfect. Oh, actually I couldn't turn off the light under the bathroom sink. So now it's a balanced review.

The hotel is situated on a hillside, with multiple pools interlaced between guest rooms. There are lots of terraces and the whole area is green with palms, flowering trees, and views of the ocean. there are lots of lounge chairs and the staff will set you up quickly and graciously with towels, ice water, and any other food/drink you might desire. It is a wonderful place to relax. We were fortunate enough to have access to the Club Lounge, where the service and setting was ever more pleasant. I highly recommend this hotel!

Location; Incredible friendly and attentive staff; Breakfast selection

The only and main downpoint is the old fashioned Aircondition. 1. Unpleasent noisy in the room. Even if you turn off the A/C you still get disturbed by the neighbor rooms A/C. 2. Adjustment choice is between super windy or "storm". Even the lowest level of Fan is unplesent. 3. The airflow goes directly towards the bed. That means you always exposed to the airflow when in bed. 4. It seems the A/C devices are quite old (easy to see) and poorly maintained.

Very comfortable. Very efficient and friendly staff. Excellent restaurants. The Italian has an excellent view and very good chef that knows how to make excellent Italian food with a Thai twist. I ate fettuccine ai frutti di mare (con Nero di Sapir) that was a little spicy that fits nicely the natural taste of the dish and make a little Thai….Awesome. The Thai cook made awesome dinners…very balanced cuisine that makes tasty food even for foreigners that ask for “less spicy”. The location of the hotel is great , secluded but 10 min drive from the center town (Pattaya Plaza).

None

Beautifully lush property, which is a haven of calm in the busy craziness of Pattaya. The staff was truly amazing, remembering the tiniest of details (preferred table, drink, etc) and providing great personalized service. Also, all the little extras were appreciated (free cool water bottles at the pools, popsicles were handed out every once in a while, free 10min complementary massages, etc) We stayed in a junior suite, which seemed to have been renovated quite recently. Super beautiful, spacious room. Double sinks, huge tub, nice amenities (incl Byredo products). We opted to stay club level, and we really enjoyed all the perks that came with that. We very much enjoyed our time at the resort and didn't even bother to leave the property to explorer Pattaya.

Some parts of the resort look a little older, but we saw them working on several areas, so it's probably W.I.P. to bring everything to the same standard. The gym is too small for a 5* property. Both the beach area and 1 pool were closed for refurbishment - which I understand has to happen - but it could've been spread out better so they were not off limits at the same time. Would have been nice to have been informed in advance about this, too. Wifi was a bit spotty in certain areas, but to be honest; we had a great time and would recommend staying here.

Excellent breakfast and beautiful food and service. Great pools and its own beach. shuttle bus to town was handy although we used grab cars which are very cheap and plentiful.

As usual in Thailand wine is over priced. A little too far to walk to town.

Great views from the room and reception. Confortable bed and room size.

The doors to the rooms have a tendancy to slam if not taking care when opening and closing. Our neighbours with a young family kept slamming their door over and over often waking us up late at night or early morning. I believe something can be done to help the doors close quietly by themselves. Unfortunately the resort beach does not actually allow access to the sea. A real shame. Coffee at breakfast is not good. The hotel needs a proper barister and coffee machine which can make delicious coffee. (Which meets Australian high standards)

I like pretty much loved everything about this hotel. It was described as 5 star and definitely delivered on this. Fabulous deluxe suite room with ample storage space, ironing board, and iron, which is so essential for any stay, luxury products, etc, and comfortable beds. The club lounge access was fantastic. Offering al la carte breakfast and buffet, afternoon tea and evening cocktails. The staff were so welcoming and accommodating both at meal times and around the pool. Food from Infinity restaurant was very good and catered for vegetarians. Just the most beautiful, well maintained grounds to the hotel and layout. I would happily return to this hotel in Pattaya. Loved our stay. Thank you to all the hard-working staff.

Nothing at all.

Beautiful view, serene and relaxing resort, laze around many pools or lounge on a prive beach overlooking the ocean, watching the ferries and speedboats traversing between Pattaya and Kohlarn Island until sunset. Complimentary shuttle service to city centre was fantastic and convenient Good size room Nice comfortable bed Friendly staff

The ONE thing and the only thing I didn't like, was the disgusting mouldy shower cubicle....That's the only thing, ie. deducted 2 points from perfection. Please spray some bleach into the grout; that will fix it.

Very much natural and scenic

Need to walk too much and climbing no elevator