Breakfast was excellent and food in the library was also good. The room was big and elegant. The garden was beautiful.

The pool was not nice because there was too many people who had no manners. Many and many young women came to the pool in full dresses, even jackets on and they did not use shower. In the afternoon water was grey, oily and it smelled awful. These young women took pictures all the time with no limits and they did not understand, that other guests did not want to be photograped. There was a lot of screaming and yelling, no possibility to relax. The children who we met did behave very nice, only these women did not. The pool area was so beautiful that it was very irritating to feel it like a circus.

The app to order food, and request room cleaning was excellent. Very easy to use and good for communication. All of the staff were very friendly and helpful. The availability of facilities was excellent, always sun loungers available by the pool. There was not a Spa and wellness centre on sight , however a quick google search found the chain they refer customers too, the closest was a 9 minutes walk

The location of a non-smoking room with the door opening out to the smoking area didn't feel like great placement. Perhaps the smoking rooms could be given this area? Smoking by others at the pool and from their balcony also drifted which was not pleasant. The room by the smoking area, both late at night (after midnight) and early in the morning (before 6am) was very noisy with suitcases and trolley's being wheeled along as well as talking

This hotel is fantastic. I stayed for 3 separate visits over the Christmas/ New Year celebrations. The consistency of the food, drinks and staff is outstanding. Good luck to Rock on his new venture, thanks for taking care of us. Also Wong & Yu, Pla, Pong and Miew, Pum. These ladies and gentlemen compliment this wonderful hotel and make you feel very special. A big thank you to the new general manager Cherry for her care and attention. This lady will do anything to help and is always checking to make sure you are OK. Last but not least, a special thanks to my friend P. This young man is a wonderful addition to this hotel. Helpful, professional and excellent at his job. Nothing is any trouble for this young man. I have mentioned many people in this review because it is the people who make this lovely hotel so special.. Great pool area, sun all day unlike most hotels in Bangkok, blocked out from skyscraper's. Thanks everyone for a wonderful holiday, see you all soon, best wishes Wayne & Donna.

There are hotels, that you like and there are hotels to which you want to come back again. U Sathorn is definitely a place that I would love to visit again. Warming welcoming vibe from the team that does not feel forced or extra. Waking up with the rays of morning sun and birds' songs was what I needed. Birds and a cat really make you forget where you are , and remind you that we are part of nature after all. You can see signs of property aging here and there, but it adds to the cozy homey charm honestly, and the way everything is thought of and every detail makes sense, it all creates luxurious experiences. Superb experience, thank you!

The hotel is very luxurious with great facilities and service as well as delicious food. The staff did an exceptional job at making us feel very comfortable during our short stay. They have amazing room service and all the necessary amenities in the room. Additionally, you can order whatever else you might need and you can do this via their hotel app, which is super practical. We stayed at the hotel because the 24-hour-use-of-room was perfect for our last day in Bangkok, but we will definitely stay here when we visit the city again because the value for money is incredible.

U Sathorn hotel is a peaceful haven of tranquility in a busy and bustling Bangkok. The rooms are spacious and comfortable. The restaurant is fabulous with great choices for breakfast lunch and dinner should you choose to eat in. Frans brunch and greens is a great place to eat nearby too. The pool is gorgeous and all the staff so kind and welcoming. Highly recommend. Also only a short walk or hotel Tuk Tuk to metro where you can tap and go with your contactless bank card.

Everything was perfect!

U Sathorn is ideally located in Bangkok. This is our third stay here and this trip didn’t disappoint. Our room was overlooking the gardens and pool on the third floor. The breakfast is always amazing and the food from the Library is always fantastic. But what makes this hotel so great is the staff, Hot, Carl and Rock to name a few looked after us so well. Everyone is so attentive and nothing is a problem when you need some help or advice on where to go, booking a cab or looking after us by the pool. The hotel is so close to the metro station and you can get a cab or use the shuttle which the hotel provides at certain times of the day. What we love about the hotel is that you are in the middle of a huge city but you would never know that when sitting by the pool. A seven/eleven is at the end of the rood should you need any supplies. Make sure you pay the bit extra for a room looking over the gardens and pool for a great view and the feeling of space. We will be going back without a doubt. Thank you Jason and team for making our stay so amazing and relaxing.

Nothing

This was a one-night booking, but I wished we could have stayed longer. A beautiful hotel. The staff were professional and polite. The room was clean and very comfortable. It has beautiful gardens and a pool area. The onsite restaurant was excellent. The food and drinks were at a good price, and the service was excellent. Breakfast was very good and there was plenty of choice. I can not comment on location as my stay didn't include me leaving the hotel grounds.

Nothing, everything was perfect.

The U Sathorn was really really beautiful, it far exceeded our expectations. The bed in our room was very comfortable, though the rooms are not large, they were fine for us. The pool was wonderful, and the staff were really nice. The breakfast buffet was excellent too.

The location is a little secluded, the hotel provides a tuk-tuk-shuttle to the nearest station but it is only every 2 hours. Otherwise it's a 15 min walk on roads with no pavements.

This hotel is like an oasis in the chaotic and busy city of Bangkok. When you get in, you feel immersed in a Thai spa, with a calm and quiet atmosphere that invites us to relax from the busy touristing days in the city. The garden is beautiful, peaceful as well as the pool. The staff is nice and gentle, always helpful. We were allowed an early check-in with no extra fee for it. Although the location might not seem very central, it is very quick and easy (through taxi, Grab car or subway) to reach the interest points, and not expensive at all. On the other hand, the peace you can enjoy in the hotel is for sure a good tradeoff for the location. We were really happy with our stay in this hotel and would definitely recommend it to everyone visiting Bangkok.

Cleaning is very good but could be excelent (we found a tiny strand of hair in our shower upon arrival, and the pillows on the breakfast chairs, for example, could be tidier). The rooms could have better soundproofing (you can hear people talking and walking in the corridor). Breakfast is very good, with high quality products and a very good variety of Thai specialties. However, we felt there could be a bit more choice of non-asian breakfast products (american/european) and these could be better as well (e.g.: eggs bennedict were very little, with very little pieces of bacon). However, these never made us feel uncomfortable and would just be a note for improvement. We would choose U Sathorn again.