392 reviews
From
$1052100 Dickens Road, Richmond, 23230, Virginia, United States
392 reviews
1/47
Free parking
Business center
Restaurant
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Welcome to Candlewood Suites Richmond - West Broad! Located just 4.3mi from the city center, our charming hotel is the perfect base for your Richmond adventure. With a 3-star rating and 392 reviews, we pride ourselves on providing comfortable and affordable accommodations for our guests.
At Candlewood Suites, we offer a range of amenities to enhance your stay. Enjoy the convenience of free parking and stay connected with free WiFi throughout the hotel. Our pet-friendly policy ensures that your furry friends are welcome (extra charges may apply). Stay active in our fitness center, equipped with state-of-the-art facilities. Each room features a kitchenette, allowing you to prepare your own meals, and our on-site restaurant offers delicious dining options.
Whether you're exploring the city or unwinding in our beautiful garden and picnic area, Candlewood Suites Richmond - West Broad has something to offer everyone. Come and experience our friendly service, comfortable rooms, and fantastic amenities. Prices start from just $105, making us an excellent choice for your stay in Richmond. Book now and create lasting memories at Candlewood Suites!
When you stay at Candlewood Suites Richmond - West Broad, you can bring your furry friends along for the adventure! We understand that pets are part of the family, and that's why we have a pet-friendly policy. Just let us know in advance, and charges may apply. Your four-legged companions will feel right at home in our comfortable and accommodating hotel.
Hungry? Look no further than our on-site restaurant, Denny's. With a family-friendly ambiance and a menu featuring delicious American cuisine, it's the perfect spot to grab a bite to eat. Whether you're starting your day with a hearty breakfast or enjoying a late-night snack, Denny's has something for everyone. And the best part? It's just steps away from your room, making dining convenient and tasty.
At Candlewood Suites Richmond - West Broad, we want to make your stay as stress-free as possible. That's why we offer a variety of accepted payment methods, including American Express, Discover, Visa, and Mastercard. We do not accept cash, so you can leave your worries about carrying physical currency behind. With multiple payment options available, you can choose the method that works best for you and focus on enjoying your time in Richmond.
Closest airports
Richmond International Airport
12.5miFree parking
Business center
Restaurant
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Picnic area
Garden
Show 4 photos
King Room, Accessible
1 King Size Bed
1 Sofa Bed
550 sqft
Kitchenette
Microwave
Refrigerator
Shower
x4
+
x3
More details
Relax in our spacious One-Bedroom King Room, designed for a comfortable stay. Enjoy the convenience of a kitchenette, microwave, and refrigerator, along with a roll-in shower and accessibility features for a worry-free experience.
Show 4 photos
Suite, King Size, 1 Bedroom
1 Sofa Bed
1 King Size Bed
550 sqft
Private Bathroom
Kitchenette
Microwave
Coffee machine
x4
+
x3
More details
Experience the luxury of our One-Bedroom Suite, boasting a spacious 549 sqft of comfortable living space. This non-smoking suite is equipped with a private bathroom, kitchenette, flat-screen TV, and more to make your stay unforgettable. Accommodating up to 3 adults and 2 children, it is the perfect choice for families or small groups.
Show 2 photos
Studio Suite, King Size
1 King Size Bed
355 sqft
Private Bathroom
Kitchenette
Microwave
Coffee machine
+
More details
The spacious suite provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, a dishwasher and a microwave. This suite features a dining area, a wardrobe, a flat-screen TV and an outdoor dining area.
Show 2 photos
Studio Suite, Accessible
1 King Size Bed
355 sqft
Kitchenette
Microwave
Refrigerator
+
More details
Welcome to our spacious King Studio Suite with a mobility accessible tub. This non-smoking suite offers a comfortable and convenient stay with a fully equipped kitchenette, including a microwave, refrigerator, and stovetop. Perfect for couples or small families, this suite accommodates up to 2 adults and 1 child, making it an ideal choice for your next stay.
Queen Room, Accessible
1 Sofa Bed
2 Queen Size Beds
Kitchenette
Microwave
Refrigerator
x4
+
x3
More details
The well-fitted kitchenette has a stovetop, a refrigerator, a dishwasher and a microwave. The unit has 3 beds.
Show 6 photos
Suite, King Size, Accessible, 1 Bedroom
1 King Size Bed
1 Sofa Bed
Kitchen
Business center
Microwave
Flat-screen TV
x4
+
x3
More details
Show 3 photos
Suite, 2 Queen Size Beds, 1 Bedroom
2 Queen Size Beds
1 Sofa Bed
Kitchen
Business center
Microwave
Flat-screen TV
x6
+
x5
More details
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Welcome to our spacious and stylish Double or Twin Room! This room is perfect for 2 adults and 1 child, with two comfortable double beds and a range of fantastic amenities. Enjoy the convenience of a private bathroom, a well-equipped kitchenette, and a cozy living area with a flat-screen TV. Relax in air-conditioned comfort and make use of the coffee machine, microwave, and refrigerator. Start your day refreshed after a good night's sleep, thanks to our wake-up service. Don't miss out on this comfortable and convenient room for your stay!
Show 3 photos
Suite, 2 Queen Size Beds, Accessible, 1 Bedroom
2 Queen Size Beds
1 Sofa Bed
Kitchen
Business center
Microwave
Flat-screen TV
x6
+
x5
More details
Room - 2 Queen, Accessible
1 Sofa Bed
2 Queen Size Beds
Kitchenette
Microwave
Refrigerator
x4
+
x3
More details
Show 12 photos
Studio
1 King Size Bed
+
More details
Show 22 photos
Studio, Accessible
1 King Size Bed
x4
+
x3
More details
7.5
392 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Catherine
8.2
December 2024
Upon checking, the room we booked was not available. We asked for an assessable room with a pull out sofa as it was described online during booking. They put us in a room that was not truly assessable. There was a regular tub. Although they rectified the issues in the room, the issues should have taken care of to start with. The tvs wouldn’t work. The room was missing the remote for one of the tvs and there was a light bulb missing as well. The room was also pretty dark with the lights on. Other than that, the room was good.
They charged my credit card before I even arrived even though it clearly stated no pre-payment ‘em needed and to pay at the property.
Carla
9.1
October 2024
From check in to check out, hospitality service was above and beyond my expectations. I was greeted by friendly and SMILING staff, both front office and service staff. The room was MUCH BIGGER than my expectations and the beds are very comfortable. The location is very secure and easy to find. I highly recommend this hotel to anyone in the Richmond, VA area. Can't speak for other locations, but both thumbs up for this one. I will DEFINITELY return to this location when I return to the area.
One hiccup. Upon check out, 2 female office staff members were in the office by front desk sitting in chairs I assume having a meeting and looked at my husband and me as we were standing at the front desk for check out. We stood there a good 5 or more minutes before we said, " Hellooooo" and the lady held up her index finger as to signal us to wait longer. I became offended and told my husband to wait because I was going to the car. Finally a third lady appeared out of the general manager office and assisted us with the check out process. She was very courteous. Otherwise, our stay was wonderful.
Willena
8.2
January 2025
The kitchen was well stocked, providing all the basic essentials needed for any guest. The lobby was well lit and the staff was pretty friendly outside of one member.
The laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab and snack on and one of the front desk employees was very dismissive, slightly rude but stayed on her cell phone most of the time. Did not know where the nearest grocery store was, which is crazy because the Food Lion was less than 8 mins away. Just an overall lack of care.
Shaniqua
10
May 2025
I traveled from NC to NJ to bring my kids to the DreamWorks water park/Nickelodeon universe theme park for their birthdays and picked this Airbnb and it was a 10 out of 10 for me, everything was as pictured, clean, spacious had absolutely no problems at all, great neighborhood felt safe and comfortable while staying there. Would definitely recommend and stay again when traveling to NJ.
Marschia
10
June 2024
The entire hotel was very clean and all the employees were very friendly and helpful. Our room was equipped with everything we needed. the only complaint was our icemaker couldn't keep up, but thankfully there was an ice machine on our floor. One other thing is the outside gas grills needs to be check out by a professional as the gas took a long time to come on and when it did it just about blow my head off. We truly enjoyed our stay and would and will come back again.
Phyllis
8.2
February 2025
The size of the room. the bed was quite comfortable
The floors needed to be vacuumed. The chairs could use some upgrading. The loose fabric was hanging below the chairs and the chairs needed to be tightned up. Have stayed at least 3 to 4 times and always have problems with the bathroom sinks. They are either slow draining or no hot water.
Latasha
8.2
April 2024
The location was good. A bunch of food places was under 10 minutes away and that was a major plus for me.
I didn’t like that the staff wasn’t really present. She checked me in and I didn’t see her or anyone else anymore until the next day when I checked out. I went down stairs twice and didn’t see nobody behind the counter neither time. I don’t know if breakfast was available because it wasn’t mentioned.
Lyndia
10
April 2025
The location was very suitable with a lot to do like the bowling right next door and Denney’s close because of break breakfast and the rooms very clean ,the people at the desk very nice,Thank it was comfortable.l
I think you should put more towels and rags in the room when it sleep 4.
Jenutia
8.2
July 2024
I loved the patio. The one staff person I did see was very helpful. It seemed like there was only the one I kept seeing no matter when I came down.
There was no pool. The hallway leading to the elevators was very tight. Considering it appears to be a long term stay hotel, there should be more than just two sets of towels in the room.
Anonymous
8.2
February 2023
The location was very convenient.
I had an unexpected extremely high holding fee charge . I did my reservations through booking.com, I’m used to maybe a $50 holding fee charge when checking in for security reasons if anything happens to the room , however their charge was a fee of $200, just about the same price of getting the room , only that particular location. When making reservations, you don’t expect to have to have a charge at all or for an amount like that . In which I couldn’t cover it , so I had to get it from a family member or they wouldn’t have allowed me to even stay even when I had reservations. A big disappointment and inconvenience all in one .
Attractions
Carytown
3.7miKings Dominion
17miAttractions
Carytown
3.7miKings Dominion
17miAirports
Richmond International Airport
12.5miDenny's
Cuisines
Ambiances
Denny's
Cuisines
Ambiances
Free parking
Business center
Restaurant
Free wifi
Fitness center
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenette
Elevator
Picnic area
Garden
Accessibility
Hearing accessible
Toilet with grab rails
Visual aids (Braille)
Visual aids (tactile signs)
Wheelchair accessible
Activities
Bowling
Golf course
Bathroom
Bathtub or shower
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Board games/Puzzles
Food & Drink
Fruit
Restaurant
Snack bar
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dishwasher
Kitchenette
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Dining area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
BBQ facilities
Garden
Outdoor dining area
Outdoor fireplace
Outdoor furniture
Picnic area
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Iron
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Discover,
Visa,
Mastercard,
American Express
This property does not accept cash.
Can pets stay with guests at Candlewood Suites Richmond - West Broad, an IHG Hotel?
Yes, you can stay with your pet at Candlewood Suites Richmond - West Broad. They allow pets, although charges may apply.
When are the check-in and check-out times for Candlewood Suites Richmond - West Broad, an IHG Hotel?
Your reservation at Candlewood Suites Richmond - West Broad, an IHG Hotel includes a check-in time of 03:00 PM and a check-out time of 11:00 AM.
Is vehicle parking offered by Candlewood Suites Richmond - West Broad, an IHG Hotel?
Yes, there is convenient and free parking available for guests at Candlewood Suites Richmond - West Broad, an IHG Hotel. The hotel provides on-site parking that is accessible to the public. No prior reservation is required to park your vehicle during your stay.
What's the nightly rate at Candlewood Suites Richmond - West Broad, an IHG Hotel?
Accommodation at Candlewood Suites Richmond - West Broad, an IHG Hotel starts as low as $105. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does Candlewood Suites Richmond - West Broad, an IHG Hotel offer?
The Candlewood Suites Richmond - West Broad offers a variety of room types including King Studio Suites, One-Bedroom King Rooms, and Double or Twin Rooms. All rooms are non-smoking and have a maximum occupancy of 2 adults and 1 child. The bed sizes range from King to Double or Queen. The room sizes vary between 355 sqft and 549 sqft.
What is there to do in Candlewood Suites Richmond - West Broad, an IHG Hotel?
Guests at Candlewood Suites Richmond - West Broad can enjoy a variety of leisure activities at the hotel. They can start their day by playing a round of golf at the hotel's golf course or maintain their fitness routine at the fitness center. For those looking to stay productive, there is a business center available as well.
In the evening, guests can relax by the outdoor fireplace or take part in a friendly bowling game. BBQ facilities are also available for guests who want to have an outdoor cookout. For indoor entertainment, the hotel offers board games and puzzles.
When it comes to dining, guests can visit the on-site restaurant, Denny's, which offers a family-friendly ambiance and serves American cuisine. Whether guests prefer to stay active or unwind, there are plenty of amenities at Candlewood Suites Richmond - West Broad to suit their preferences.
Does Candlewood Suites Richmond - West Broad, an IHG Hotel have on-site restaurants?
Yes, the hotel has a restaurant called Denny's on site. It offers American cuisine and has a family-friendly ambiance.
What methods of payment does Candlewood Suites Richmond - West Broad, an IHG Hotel accept?
Candlewood Suites Richmond - West Broad, an IHG Hotel, does not accept cash as a form of payment. However, they do accept various credit cards for payment, including American Express, Discover, Visa, and Mastercard.
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