210 reviews
From
$300Wiestistrasse 8, Zermatt, 3920, Switzerland
210 reviews
1/63
Skiing
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Free shuttle
Turkish/Steam Bath
Welcome to Relais & Chateaux Schönegg, a charming 4-star hotel nestled in the picturesque city of Zermatt, Switzerland. Just a stone's throw away from the city center, this elegant hotel is located at Wiestistrasse 8, offering a convenient location for travelers looking to explore the beauty of Zermatt.
With 210 glowing reviews, Relais & Chateaux Schönegg is highly praised for its top-notch amenities and services. Guests can enjoy a range of complimentary facilities such as a relaxing Turkish/Steam Bath, rejuvenating spa, and cozy sauna. Whether you're a skiing enthusiast or looking to explore the stunning surroundings, this hotel also offers a free shuttle service to make your stay even more enjoyable.
If you're traveling with pets, the hotel is pet-friendly (with extra charges), ensuring a memorable stay for your furry companions as well. With a variety of thoughtful amenities including free WiFi, an on-site restaurant, and a sun deck to soak up the Swiss sunshine, Relais & Chateaux Schönegg promises a delightful and comfortable retreat in the heart of Zermatt.
Indulge in a culinary experience like no other at Relais & Chateaux Schönegg with the on-site restaurant, Schönegg, where guests can savor exquisite dishes made with locally sourced ingredients. Whether you're in the mood for a hearty Swiss fondue or craving a gourmet international meal, the restaurant offers a diverse menu to cater to every palate. With its cozy ambiance and attentive service, dining at Schönegg is sure to be a highlight of your stay at this charming hotel in Zermatt.
For guests' convenience, the accepted payment methods at Relais & Chateaux Schönegg include Mastercard, Visa, American Express, and Maestro. Whether you prefer to settle your bill with a credit card or pay in cash, the hotel strives to make the payment process smooth and hassle-free for all guests. Feel free to enjoy your stay and take care of your expenses with ease at this welcoming 4-star establishment in Zermatt.
At Relais & Chateaux Schönegg, the well-being of guests is a top priority, which is why the hotel is pet-friendly, ensuring that your furry companions can join you on your Alpine adventure. Pets are permitted upon request, with charges that may apply. Travelers can rest assured that their four-legged friends will be treated with care and hospitality, making for a memorable and inclusive stay for all at this charming hotel in the heart of Zermatt.
Closest airports
Sion Airport
24.6miMilano Malpensa Airport
53.8miLugano Airport
55.6miTurin Caselle Airport
57miSkiing
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
Non-smoking rooms
Beach chairs/Loungers
Soundproof
Elevator
Free toiletries
Kids' meals
Balcony
Garden
Show 4 photos
Style, 1 Bed, Matterhorn View
280 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The spacious double room provides soundproof walls, a mini-bar, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Show 4 photos
Charme, 2 Bed
235 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 2 beds.
Show 4 photos
Charme, 2 Bed, Matterhorn View
260 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Junior Suite
x5
+
x3
More details
Junior Suite Standard
Show 3 photos
Room, Balcony
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Deluxe
x10
+
x6
More details
Room Deluxe
Superior
x10
+
x6
More details
Room Superior
Room With Mountain View
x10
+
x6
More details
Room Mountain View
Standard Room
x10
+
x6
More details
Room Standard
Suite
x8
+
x5
More details
Suite Standard
Single Room, Balcony
Balcony
More details
Dormitory Standard
More details
Bed In Dormitory Standard
9.3
210 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Diana
8.2
April 2025
Overall, the experience was positive. The mountain view, the renovated spa, and the incredibly skilled massage therapist really saved the situation! However, there were some significant drawbacks. There was a clear mismatch between price and quality. The rooms are outdated in style and very small. The reception staff were unfriendly and unprofessional. Everything took them an unreasonably long time to process. We had an issue with loud noise coming from the ventilation in our room, which made it impossible to sleep or relax. The management completely ignored our complaints at first. Only after two days of pressure did they start to respond! We asked to change rooms, but they didn’t have a room available in the same category and demanded an extra payment for the upgrade. That is outrageous and unacceptable, especially considering we had already endured two sleepless nights! Eventually, we were given a better room — but only after a lot of effort on our part. This left us with a very unpleasant aftertaste and disappointment from our stay. It’s disheartening and shows a lack of respect for hotel guests.
Mollie
10
April 2024
The hotel sits high overlooking Zermatt and is close to the Sunnegga lift. It has a traditional, old-school Swiss feel to it--which we really liked. There is an awesome tunnel in the village that leads to a lift for easy access to the hotel. Our room had a great view of the Matterhorn when the weather allowed. The breakfast was delicious and loved by everyone in our family. The linens were cozy and comfortable. The hotel staff serviced our room every day and provided turn-down service at night. The convenient boot room with warmers and locked ski room were much appreciated. The deck provided a great view of the village apres ski. And the cozy bar was a nice final stop in the evenings.
We loved almost everything about the hotel and our experience. If I had to name one thing, it would be that the hot tubs in the spa area were warm and not hot. However, the lower temperature may be a cultural difference; it was not what we were used to.
Anirudh
10
April 2024
Right from the time they picked us up from the train station, the experience was nothing short of WOW. The Hotel itself is very well located, right next to the Ski lifts. If you have kids, they'd love the entrance to the hotel, from a tunnel. The facilities and amenities at the property are all very good and efficient. Extra points for the staff who are extremely courteous and always ready to help.
There was absolutely nothing not to like about our stay.
Yuri
10
April 2024
The hotel has outstanding views of Matterhorn. Also the breakfast was phenomenal. The staff is super helpful and always is willing to share a lot of tips about zermatt. Regarding the location, the hotel is just a 2 minutes walk to the Sunnegga Rothorn lifts which make it really convenient if you plan to enjoy the ski station. Finally the hotel provides a shuttle service from/to zermatt train station. Will definitely come back
Nikolai
10
January 2025
Schoenegg hotel in Zermatt has a unique position offering an unrestricted view of Matterhorn, very comfortable and importantly with a friendly helpful staff - an example of Swiss hospitality. The breakfast is exceptional and the restaurant offers very high quality menu.
Nothing to mention here
Eric
10
February 2024
Cozy, great location, quality at all levels, from staff to the food and service! Warm, welcoming, plus we had a room with a spectacular view, the restaurant as well, the direct access to the ski room was a plus! We will definitely return, maybe in summer to enjoy Zermatt’s beautiful setting and the wide range of activities that it offers!
Nothing
Dana
10
June 2023
This hotel is amazing! You can’t beat the full on Matterhorn views from the balconies. You take a tunnel to get into the hotel bc it’s up on the hillside. It’s just such a special property and so close to walk to everything in the town. We ate at the restaurant which was fabulous and the included breakfast is wonderful! We also used the spa which was super relaxing. Highly recommend!!
Nothing, amazing hotel!
Ching
10
August 2024
Staying in this hotel unexpectedly became the highlight of the trip to Switzerland. The view from the room was stunning - from sunrise to sunset, it has the best view in Zermatt. The staff were all very helpful and friendly. Breakfast was great too. We also like the cool entrance to the hotel. It was a superb experience staying there.
Nothing at all.
Noura
10
March 2023
cozy hotel with amazing view and wonderful staff and excellent food.
the property is a 300 meter walk from the elevator that takes you to the gondola. The hotel mentioned ski in/ski out access but that was not the case. We had to climb up the stairs and walk up a small hill, was very exhausting for some people. The shuttle service is only available for arrivals and departures.
John
10
July 2024
Fantastic location, spectacular views of the Matterhorn from room and restaurant. Great breakfast and dinner. Friendly and helpful staff throughout. Nice electric car to collect and deliver you to the train station. Room was spacious and clean with really comfortable large bed.
It’s pricey but worth it.
Attractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
0.9miZermatt-Matterhorn Ski Paradise
0.9miGornergrat Railway (Gornergrat Bahn)
3.1miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.1miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAttractions
Zermatt Mountain Railways (Zermatt Bergbahen)
0.7miSunnegga
0.9miZermatt-Matterhorn Ski Paradise
0.9miGornergrat Railway (Gornergrat Bahn)
3.1miMatterhorn Glacier Paradise
5.8miEcomuseum Simplon
19.1miStockalper Palace
23.3miGlacier Express
23.4miAletsch Glacier
29.5miAirports
Sion Airport
24.6miMilano Malpensa Airport
53.8miLugano Airport
55.6miTurin Caselle Airport
57miRestaurant Saveurs
Ambiances
Location
Features
Age restrictions
Availability
Skiing
Restaurant
Indoor swimming pool
Business center
Free wifi
Room service
Free shuttle
Turkish/Steam Bath
Steam room
Free spa
Sauna
Bar
Sun deck
Tour desk
Terrace
Soundproof rooms
Non-smoking rooms
Beach chairs/Loungers
Soundproof
Elevator
Free toiletries
Kids' meals
Balcony
Garden
Activities
Bicycle rental
Bike tours
Cycling
Game room
Golf course
Hiking
Skiing
Walking tours
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Currency exchange
Private check-in/out
Tour desk
General
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Heating
Hypoallergenic
Hypoallergenic room available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Socket near the bed
Safety & security
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Foot bath
Foot massage
Free spa
Full-body massage
Head massage
Indoor swimming pool
Massage
Sauna
Spa facilities
Spa lounge/Relaxation area
Steam room
Turkish/Steam Bath
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Free shuttle
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
9+ years
Extra bed upon request
$145 per person per day
The price in CHF has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Mastercard,
American Express,
Visa,
Maestro,
Cash only
This property accepts cash.
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