I found the location pretty accessible. Easy to reach, just 3-5 mins walk from the train station. The staff couldn’t really speak much English but not an issue, just use Google translate. The room did not have air conditioning, but I didn't find it too much an issue as I went during the cool period. Room was pretty comfy. Meals were buffet style. Great tasting food in my opinion. Very wide spread of foods to choose from. No private onsen. The hotel changes the schedule of the bathing times such that everyone can try out the different onsens available in the hotel. Quite fun to try out the different onsens available. There were table tennis tables and rackets and balls available, game machines, and tons of Japanese language manga. Didn't see a single person there though. Had the whole place to myself. Would come back ur I have the chance

The dinner and breakfast buffets were absolutely exceptional. We were surprised by the selection of foods and desserts. There was a ramen station, sushi station, snow crab, and lychee among other fruits. For breakfast, among the range of usual foods, there's a make-your-own rice bowl with unlimited negitoro and that was super enjoyable. They even have a pancake maker that makes fresh pancakes with a wave of your hand. Considering that this is at Naruko, they had a very novel bath in the form of a wide vat that makes you feel like one of those kokeshi dolls in an onsen vat. The water felt good, and the onsen that didn't have the vat had a very good view. Since they swap the genders overnight, one can try both. They have pretty fun amenities too, such as ping pong tables, a very complete comic section (in Japanese), and some slots, claw machines and a taiko no tatsujin machine.

The room is functional but probably the weakest point of the hotel. We did pay for the small room, so it's not a surprise that the room was small, but it felt very dark inside even with the lights on, and it was warm at night. When we opened the window to let in some air (it is October and cool), the air has a strong hot spring/sulfuric smell, which did not make the stay as comfortable. We still slept well nonetheless, but a better way to regulate the room temperature would have been nice.

Close to the station, room was a good size. Good buffet, both for breakfast and dinner. Public bath was clean and spacious.

Outdoor public bath had no views, but that probably had more to do with privacy as screens were erected to block view into bath area from adjacent hotels.

The room is small but got everything I need. The meals are good. With elevator and have many cats nearby.

English service could be better, I got troubles when talking to the reception when check-in and get the obi. I just couldn't understand how the vans that take customers to the JR station work.

Dinner (night of stay) and Breakfast were both provided and were buffet style. Wide spread of food options and many different types of cuisine is sure to give you something you like.

Smoking is allowed and sometimes the corridors would smell of smoke.

Great location in pretty little town with a few onsen hotels, close to station. Buffet breakfast and dinner good with plenty of choice whether japanese or western. Some great walks nearby and amazing views with leaves turning in October.

the hotel room is spacious, onsen is good. the buffet style dinner and breakfast is okay; not impressive.

parking is not onsite. You need to take a hotel shuttle to the parking area.

Lovely traditional onsen with great dinner and breakfast buffet. Yukata provided. Internal and external baths. Highly recommended for real Japanese experience.

Breakfast and dinner were great and onsen was very good.

No wifi in rooms and no central air in rooms. We came in winter so it was ok but the summer would be too hot.

Perfect t hotel. Very cozy and the closest to Shirakawa-go village.

You have to take your shoes off at the reception to enter the hotel.