The staff were all very warm and welcoming, the breakfast was delicious and there were different options each day which was nice to try different local cuisine. The location was also perfect for both getting from the airport, going on day excursions and walking around the souks!

The shower was not up to our expectations, which werent very high... the water would turn on boiling hot, then go to a drip and be freezing. I dreaded taking a shower, and one day had to stop because it was so bad. Another thing was finding the Riad. It was quite difficult to find as the address on booking.com was wrong, search Riad Kenzo on google maps and follow that instead.. its down a small side street which looks very dodgey but we had no problem once we found it.

Perfect position in the medina, ideal to explore the city and its various tourist attractions. Close to the pick up point for escursions with Getyourguide. The staff (Ayoub and Mohammed) was extremely friendly and more than helpful giving us plenty of advise or just talking so that we came to know the city, its inhabitants, mentality and traditions very well. They offer a rich breakfast preparing different things every morning. Also homemade, traditional dinner was excellent. The hammam and massage booked there was magnificent. Very nice roof top. I absolutely recommend this riad.

The authenticity of the rooms, the beauty in the finishing of the decor and the friendly and super helpful staff members - all, And the position relative to the Medina. The breakfast was brilliant and after a query accommodated my vegan partner really well.

It has to be said that the approach to the Riad was really off-putting with rubbish and building materials spread about (+ the usual array of mopeds) not perhaps the Riads responsibility but pressure should have been put on the builders to clear up. The only issue we had inside was the bed which was heavy ridged down the centre from much use (and very noisy - creaky)

We stayed in 2 different riads, and this one felt like a cozy home because of the people and the atmosphere. We loved our terrace room and the view with amazing sunsets. Everyone is saying only good things about guys, and both are amazing, welcoming, and helping, but.... BUT.... madam Aziza!!!! Give this woman a michelin star!!! As a ciliac traveler, i never felt taken care of THAT MUCH. This woman knows how to surprise you with a wonderful dinner and will pay attention to your allergies and attend to your needs!! Madam Aziza, you are a superstar!

The shower ... may be just during our stay it was challenging. And wifi connection was working only with opened door🫣 and very slow... like almost non existing. But those are tiny things and mean nothing in comparison to MADAM AZIZAS FOOD 🤤🤤🤤

- Ayoud was exceptional! He went above and beyond to accommodate all our needs by waking up really early to give us breakfast according to our plans, to answering all our questions, to providing practical help based on our interests of each day. - Breakfast and dinner were really good. Indeed dinner was one of the best tagines in Marrakesh as Ayoud promised. - The riad had a certain "family" vibe and staff really helped in this.

- If staying on the ground floor, expect some lack of privacy as the windows overlook the dining area and it can also get noisy. This is how riads (instead of hotels) are structured.

Fantastic stay at Riad Kenzo! Great communication from Damien ahead of our stay, e.g. to book airport transfer. During our stay Ayoub and Mohammed always went the extra mile. Superb service! Had pre-booked dinner upon arrival: three courses of local cuisine which was delicious. Breakfast was plenty. Rooms are authentic and clean. Booked a Hammam experience at the Riad which was great: body scrub (special Hammam room in the Riad) and 1h massage (in a cute room on the roof terrace). Location is fab: in the middle of old town yet quiet at night. Would highly recommend Riad Kenzo.

Riad hosts, Ayoub and Mohammed, were very friendly and welcoming, they gave great recommendations and made us feel comfortable as two females travelling together. The airport shuttle was very well organised and took us door to door. The riad itself was beautiful and peaceful compared to the old medina outside, we liked coming back each evening! The terrace had sun loungers and seating for relaxing during the day. A great stay! p.s. Ayoub makes the best Moroccan tea

No complaints but the water pressure could be stronger!

Really love the fact that this is a proper riad, it made us really feel to be in Morocco and be amongst the local but still close to the Square, restaurants and pick up points for trips. Ayoub, our host, has really made sure we are looked after and made our first trip to Marakkech enjoyable even though our trips were booked with Booking.com. The picture of the riad is a true reflection of how it really looks like, and would love to stay there again in the future. You can also avail their 3 course meal for €17 each, and its worth it!

It comes with daily breakfast but due to some circumstances, we only had one proper one even though supposedly, we are promised to have a small equivalent at least. Bit disappointed. We also booked for Hammam package but due to communication issue, the treatment got staggered instead. Construction was being done next door, bit noisy but only happened in the day.

Staff were very welcoming and gave an incredible helping hand to all the sights to see and things to do in Morocco. The riad is beautiful with amazing colourful tiles, cushions, etc… the skylight and evening lighting around the place is a beautiful accompaniment to it all. Breakfast every morning was phenomenal and couldn’t be faulted. More than enough food to be full and quick service always. Finding beer in Morocco isn’t easy so being able to have a beer in the riad for 3 euro was a welcome surprise. Lovely rooftop with sun loungers to relax on. Rooms were also really nicely decorated. 24 hour front desk with helpful staff to arrange airport transfers. Also, very safe with the front door being locked and managed through morning and night. Safe in room to lock belongings was nice. Riad is right in the middle of the town so easy to get about. No busses or taxis needed for anywhere in our stay.

Lighting in the room was very pretty but sometimes was a little dark when trying to be more practical Some parts of the room were a little dusty. Shower was cold a lot of the time, took a while to heat up and felt like hot water ran out a little quick. Breakfast on some days was less food than others.

The breakfast tasted exceptional! The foyer area were really nice and the hotel staff were so welcoming to us :) They also allowed us to keep our luggages there after check out and was kept them safe.

Normal speaking volumes at night travels through the entire facility which we were not quite used to, therefore had to be reminded many time to be quieter.