Fantastic hotel, From check in to check out , we stayed 8 days All the staff whatever there role they had, they were amazing so friendly & cheery. The even had staff going round chatting to everyone . Any issues were swiftly dealt with at reception. Food - lots of choice whatever your dietary needs were catered for. Adult pool area nice & quiet . Mixed pools activities on all day. Entertainment in the evenings was excellent. Great for kids too The hotel was constantly getting cleaned it was Beautiful gardens Free courtesy bus into Marrakech was a bonus If you are looking to book a hotel near Marrakech this is a must

Having to leave to go home

Fabulous resort, beautiful facilities, sparkling clean at all times. Three pools to choose from, depending on whether you want to be quiet adults or part of organized fun with family or friends. You can't get bored here, there are multiple sport activities available daily, big spacious bars to relax in if you want to chill, and a great buffet restaurant with a wide selection of new dishes every day. The cleaners work so hard here, there is always someone mopping and cleaning, which is appreciated in these post-pandemic days. And everyone here is so friendly and welcoming. We can't wait to return.

The bed was really comfortable, and both the bathroom and bedroom were really nicely laid out, modern and clean. I liked the friendliness of the bartenders, the reception staff, and the Entertainment/Animator team. I liked the scheduled activities anyone could join in so was never bored with nothing to do. Dancing at the end of the evening shoes was good fun/laugh. I loved the fact that the buffet had chefs freshly cooking meats, eggs, fish, BBQ, flatbreads etc all the time. Made it better than your regular hotel buffet. I loved the authentic morrocan food available as well as other options. i loved the caiprinha + Mojito cocktails.. I loved how there was plenty of seating by the bar inside/outside, by the pool, in reception and in the restaurant. I loved the option of a free shuttle bus into centre Marrakech. i loved the garden and how beautiful the hotel looked.

The outdoor bars seating by the pool could have had cleaner seating, and they had a wasp/fly issue at the drinks machine. The main pool was closed without notice when booking. Evening entertainment could have been better. It would be nice to have a live band or some show that is more interesting than 1 hour of repetitive dance shows. Would have been nice to be offered a drink when sat at the buffet restaurant. Wish the cheese/Olives had been sourced from somewhere better. Everything else was delicious, but the cheese and Olives just didn't taste very nice the Pina colada cocktail could have been made better. It would also be nice to have the option of an Amaretto sour or a Margarita.

Hotel itself is pretty basic, but it covers all the basics! Rooms are spotlessly clean, beds a little too hard for my liking. No tea/coffee making facilities but a kettle was requested and arrived immediately. The facilities and staff are what make this hotel something special. As a family with 3 boys (8, 10, 13), this was the perfect hotel for us. All the sports and games on offer and the entertainment staff made this one of our favourite family holidays yet. Special mention to Ali who served our drinks around the pool - always with the biggest smile, and Ismail in the bar who felt like a friend by the end of our stay. The staff here are wonderful.

Rooms are pretty basic but not an issue

Its clean. Staff is fantastic, attentive, lovely and helpful. Adult pool is quiet and big enough for a swim, while main pool has music and a more lively vibe. Food is lovely. Coffee machines are self service. There is definitively enough to do for a week. Daily Activities are run well, and you can take organised tours into Marrakesh. While you are out of the city centre, you are away from city pollution.

Building, including room and bathroom, are a little worn. This means walls have no noise isolation so you can hear everything outside. May be disruptive to sleep. You have to find your own way (which is fine in the end). The App is useless: wrong hours, high level info etc. Just go to animators and staff for all questions. If u want a spa, I suggest hammam outside of the hotel for a more complete experience.

Amazing staff who were so friendly and would approach you to take part in activities. Large hotel with x2 pools and plenty of space and activities. Great food options on offer at the buffet and all the staff at reception are friendly and help you to book excursions. We did camel riding, quad biking + sunset dessert dinner PLUS a walking tour of the nearby seouks. Recommend booking with reception so you know you are safe and they provide a transfer to and from the hotel with other guests which was nice because we made some friends!

A little bit far from the town centre but honestly, Marrakech is a small city so it makes total sense. Free transfers are provided to get you in and out.

The staff are totally lovely, helpful and attentive. Food was superb with a massive range from western to local and numerous options. The facilities are excellent and the rooms basic but comfortable. As the hotel is well away from the hustle and bustle of Marrakesh city, having a range of activities on site proved a real benefit. Adults or children need never be bored.

Almost nothing, but I think they should reduce the background music and lower the volume of announcements.

We were pleased with the cleanliness and overall appearance of the hotel – the facilities were clean and well-maintained. The variety of activities was especially impressive: tennis, football, basketball, boxing, and more. A great choice for active guests of all ages. Regarding the food: The food selection could use significant improvement. There was very little variety, and the same dishes were repeated almost daily. This became tiresome quickly, and unfortunately, we had to eat out twice during our stay. There could be more grilled food options, and the snack selection was limited – only pancakes and waffles were offered every day. In addition, the air conditioning in the dining hall was not functioning properly, making it difficult for allergy sufferers to eat indoors. One member of our group has a fish allergy and was unable to dine inside due to the poor air quality, and had to eat outside instead. Accommodation and comfort: The toilets did not have water hoses for cleaning, which is not hygienic and does not meet the basic needs of many travelers. Adding this feature would greatly improve comfort and cleanliness. Overall: Overall, we had an enjoyable holiday, but unfortunately the price-quality ratio did not quite match. The hotel has great potential, but improvements are needed in the food service, air conditioning, and toilet facilities.

Breakfast and meals were really very good. Pools were nice. Staff service was really excellent . All inclusive drink was okay to good. Quiet adult pool WAS quiet and we asked for a quiet room near that pool and we got one which I very much appreciated . Lots of things to do ( albeit not always clear where to get info on them ) I travel a lot and this was a VERY GOOD 4 * !

The information on activities in the hotel . Often there’s too much info in a hotel. Here the info seemed a little sparse ! Poor info on excursions . Even the reps didn’t appear to know much / weren’t there much ( had to ask for someone to call the English rep )

Great team and customer service was perfect. All inclusive deal was value for money. Facilities included adults only pool and sports facilities. Rooms are spacious, clean, modern and practical The gardens are a pleasure to walk around and well maintained. The entertainment team were engaging and there was always something going on! Loved the aqua gym ! Water and coffee stations were plentiful. Buffet meal was varied with good choices