Absolutely faultless. From the moment you walk in, seeing the array of trees in the reception area, everything just feels tranquil and peaceful. Everything was clean. The pool is a great size. The staff are amazing. The manager Myra goes out of her way to chat to every guest and help with any queries about the Riad or the area. The staff at Reception are all so helpful- organising taxis, transfer to airport, restaurant bookings and spa treatments. The staff around the pool and at breakfast (breakfast is served poolside) are attentive and helpful, special mention to Youssef, a real credit to the Riad. The Hammam and full body massage was amazing. We ate in the restaurant attached to the Riad several times and highly recommend. The breakfast was plentiful and yummy. Tip: ask for Shakshouka at breakfast. The lunch served around the pool was delicious each time. We were made to feel so welcome. Our suite was huge! Very comfortable bed. Toiletries included in our bathroom were a lovely touch. Housekeeping did an excellent job each day. We didn't want to leave. Thank you to all the staff and the stunning surroundings for such a perfect week away for my birthday.

Al Fassia is a unique hotel, traditional hospitality coupled with 5 star service. From the moment I stepped through the large wooden gate I knew I was in for a treat! I was staying solo for 14 nights with a 4 day trip to the Sahara in the middle. The first few days I relaxed by the pool. Yes it is heated, and yes it is warm enough to swim in December! Food is served all day until 5pm around the pool or in the lounge and is a mix of morrocan and international. Hammid, Imrad, Hammza and Youseff are always on hand with fresh towels and for me, plenty of English Tea! I felt totally spoilt and nothing seemed too much trouble. Narkis, Younes, Momu & Zineb in reception are so friendly and welcoming and seem genuinely interested in what you have to say. Im sure they were bored looking at my endless holiday snaps! But, these guys wrote the book on great hospitality and excel at it! The room I had was spacious and warm, with lovely views of the gardens, and I had fresh fruit and Moroccan sweets put in my room each week. The ladies who cleaned everyday were lovely and the place is spotless! I used the laundry service too which was very good. Room service is prompt and readily available, even on very early mornings if you have a trip booked. The hotel itself is out of town. About a 15 min drive. You will need to taxi in and out to the Medina but tour buses will collect you from there if you are going on a trip. There is a good shopping mall and a few great cafes nearby that are a 5 min easy, safe walk and 2 ATMs. The wifi is good in all areas of the hotel and gardens. The hotel is absolutely stunning. The gardens are very pretty and all lit up at night. I had a Hamnan and massage which were very good and the ladies who did the treatments, professional, funny and welcoming. Not only did Myra and all her staff ( and there are many) provide great hospitality they showed great care towards me too. It really felt like a home from home.

Leaving :(

- Breakfast was served at the table (no buffet) and was delicious every morning - always composed of fruits, sweet (local pancakes with syrups, jams) and salty options (bread, ham, cheese, olive oil), eggs based on preference, tea, coffee. - Pool was very charming and heated slightly (we were there during winter). Staff is extremely kind and attentive, they made sure we have everything we need at all times. - The building is more specious than the riads in the Medina, which we greatly appreciated. Our room was very large and comfortable - well heated during winter, which is not always the case for riads in the Medina. The architecture was very appealing with the garden, the courtyards, the coloured-glass windows. - The restaurant was very delicious, we ate there twice (apparently they are known for their restaurant). They even served once the restaurant food in our room one night. - Location: you will need a driver or a taxi, but it's very convenient. It took ca. 10 mins to get to the Jemaa el-Fna. For us it was worth it to stay in a spacious and calm environment. - Great value for money! We were very satisfied with our stay.

We were very happy overall.

- 10min drive to Medina - beautiful small oasis brings tradition and modern comfort together - excusit marocan cusine, try 12 marocoan salats and lamb shoulder - warm staff to give you home.feelings - helped us with henna appointment, shopping tips, and organised tours - Thank you Al Fassia for a great three-day private tour to Sahara with Redouan. His storytelling skills about history, architecture, and marocan life were extraordinary. Our daughter missed his smile and attention the moment we left his car. If you want a full marocan magical experience, come to Al Fassia.

Myra and her team are a credit to themselves. Al Fassia Aguedal is a private and tranquil oasis only ten minutes away from the hustle an bustle of the centre of Marrakesh. The rooms are beautiful, comfortable and clean with the added luxury of a stunning pool to laze around should you chose to, drinks and food available all day. The customer service is faultless, they go above and beyond to make sure that their guests have the best experience, nothing is too much trouble. I strongly recommend eating in their highly accredited restaurant too where the food is authentic and delicious and the team are an absolute treasure! My daughter and I stayed for 7 fantastic nights and I hope to return again someday with my partner. Thank you all for such an incredible stay.

Al Fassia Aguedal, is one of the warmest and most friendly hotels we have ever visited, and we travel a lot. The manager and the entire staff go the extra mile and nothing is too much trouble. The breakfast was always delicious and well presented. The restaurant is one of the best in Morocco and for good reason too, the food and the staff were excellent. The facilities are maintained to a high standard and the entire place had a real Moroccan feel about it. The Hammam and massage were great too.

We loved it all.

A very quiet and relaxing boutique hotel few minutes away from the Medina (5 minutes by taxi). The staff is nice, polite, and very attentive to your needs. Stylish, immaculate interiors, wonderful swimming pool and SPA. Everything is well curated. Highly recommend the restaurant - amazing food in a dreamy location with tables in the terrace and in the organize trees garden. Definitely recommend if you are looking for very well-maintained hotel to relax and disconnect but also easy to reach from the city center. Bravo!

Nothing

The Al Fassia hotel is a very peaceful place, I was in town for a conference, and it was great to be able to go back to a comfortable room each night and have breakfast around the pool, they also were considered with my gluten and lactose intolerances, which I appreciate. The staff was kind and very attentive at all times. I also had the opportunity to have dinner at the restaurant with a big group from the conference, and the food and service were incredible, I literally went speechless with their Tajine d'Agneau aux tomat sucrées, and would like to go back and taste many other dishes. Indeed, I would go back to Al Fassia if I had the chance to go back to Marrakech.

I have absolutely nothing bad to say about this place.

The staff were exceptionally good and welcoming and helpful- both in the reception and the restaurant and the poolside and housekeeping was exemplary . Breakfast was excellent and we ate 7 nights running- delicious meals. I wish I could remember every name but suffice to say all the staff couldn’t have been more delightful. Imad today was waiter, pool helper , firemaker and luggage carrier- excellent- thank you.

Missed a cup of tea/coffee in bed!

An absolutely wonderful experience! The well-being services at Al Fassia Aguedal exceeded all expectations. The hammam and massage were incredibly relaxing, leaving me feeling completely rejuvenated. The staff were professional, attentive, and made sure every detail was perfect. The serene atmosphere and the peaceful outdoor pool created the ideal setting for unwinding after a day of exploring Marrakech. Highly recommend to anyone looking for a luxurious and authentic Moroccan wellness experience!