564 reviews
From
$228Avenida Xaman-Ha, Mza 6 Calle 6 Nte Bis. Lt.1, Playacar, Playa Del Carmen, 77710, QR, Mexico
564 reviews
1/100
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Discover paradise at the Riu Playacar - All Inclusive, a 5-star hotel located in the vibrant city of Playa del Carmen, Mexico. This beachfront property offers a truly luxurious experience for travelers looking to relax and indulge. With its prime location just 0.4mi from the city center, guests can easily explore all that Playa del Carmen has to offer.
The hotel boasts a total of 564 reviews, making it a highly recommended choice by previous guests. Starting at just $228, the Riu Playacar offers exceptional value for a 5-star experience. From the moment you arrive, you'll be greeted by a friendly and attentive staff, ensuring your stay is nothing short of exceptional.
The Riu Playacar features an array of amenities to enhance your stay. Enjoy the convenience of a private entrance, beach umbrellas, and lounge chairs, perfect for soaking up the sun. Indulge in a relaxing spa experience, take a dip in the outdoor swimming pool, or keep fit at the fitness center. With an on-site restaurant, bar, and live music performances, there are plenty of options for dining and entertainment. Families will love the kids' club and children's pool, making this hotel a fantastic choice for travelers of all ages. With free Wi-Fi, air conditioning, and spacious rooms with flat-screen TVs, you'll have all the comforts of home during your stay.
Experience the ultimate beachfront getaway at the Riu Playacar - All Inclusive. With its luxurious amenities, prime location, and outstanding reviews, this hotel is the perfect choice for your next vacation in Playa del Carmen.
When it comes to relaxation and fun in the sun, the Riu Playacar has it all covered with its four outdoor pools. Three of the pools are exclusively for adults, offering a tranquil atmosphere to unwind and soak up the warm Mexican sunshine. Whether you prefer lounging by the water's edge or taking a refreshing swim, these pools provide the perfect setting for a peaceful retreat. For families with children, there is a dedicated kids-only pool with a shallow end, ensuring that everyone can enjoy a safe and enjoyable swimming experience.
With an impressive selection of on-site restaurants, the Riu Playacar caters to every palate. Start your day off right with a delicious breakfast at The Palms, where you can enjoy a variety of international cuisines in a family-friendly atmosphere. For a taste of Italy, head to Traviata, where you can savor authentic Italian dishes lovingly prepared by talented chefs. Indulge your senses at Jade, Turquesa, and Pepe's Food Grill Snacks, each offering their own unique culinary delights. Whether you're seeking gourmet cuisine, casual bites, or a quick snack, the Riu Playacar has you covered.
When it comes to payment options, the Riu Playacar accepts American Express, Mastercard, and Visa. Cash is not accepted, ensuring a hassle-free and convenient experience for all guests. So you can relax and enjoy your vacation without having to worry about carrying extra cash or exchanging currency. Your comfort and convenience are a top priority at the Riu Playacar, making it the perfect choice for your next beachfront getaway in Playa del Carmen.
Closest airports
Cozumel International Airport
11.9miCancĂşn International Airport
31.1miSpa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Beach
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Playground
Garden
Balcony
Show 5 photos
Junior Suite
2 Double Beds
1 King Size Bed
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
x4
+
More details
Stay in the spacious Junior Suite, offering a generous 517 sqft of room to relax. Enjoy the comfort of a private balcony, flat-screen TV, and air conditioning, making your stay truly unforgettable.
Show 4 photos
Standard, Ocean View
1 Queen Size Bed
310 sqft
Private Bathroom
Balcony
Terrace
Private entrance
More details
Enjoy breathtaking views of the ocean from our Double Room Ocean View, featuring a spacious 312 sqft room, private balcony, and terrace. Relax in comfort with a queen size bed, private bathroom, and amenities such as air conditioning, minibar, and flat-screen TV.
Show 5 photos
2 Bedroom, 2 Double Beds
240 sqft
Minibar
Flat-screen TV
+
More details
Spacious room with attached bathroom with spruce wood furnishings. It comes with a safe, flat-screen TV and mini-bar. The private bathroom includes a shower, hairdryer and free toiletries. Wi-Fi is free.
Show 4 photos
Room - 1 King, Ocean View
315 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Show 5 photos
Junior Suite, 2 Double Beds
1 Queen Size Bed
2 Double Beds
515 sqft
Private Bathroom
Balcony
Terrace
Private entrance
x4
More details
Show 4 photos
Standard, 2 Double Beds
1 Queen Size Bed
2 Double Beds
310 sqft
Private Bathroom
Balcony
Terrace
Private entrance
x3
More details
Show 4 photos
King Room, Ocean View
1 King Size Bed
x4
+
x3
More details
2 Bedroom, King Size
1 King Size Bed
310 sqft
x4
+
x3
More details
2 Bedroom Double Room is 312 square feet and includes a king-size bed 150-183 width.
Show 13 photos
Economy
Kitchen
Balcony
Microwave
Flat-screen TV
+
More details
Show 2 photos
King Room
1 King Size Bed
x4
+
x3
More details
Suite, 2 Double Beds
2 Double Beds
x8
+
x5
More details
Room - 2 Double, Ocean View
2 Double Beds
1 Twin Bed
x4
+
x3
More details
8.6
564 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Romana
10
October 2024
This was our first time staying at Riu's Family Resort and I must say, They nailed it all the way! We had such a great time and will definitely come back to visit one of the Riu's Hotels that they have around the world just because of the customer service! We were taken care of all the time. They clean your room every single day if you leave your tag hanging on your door knob (they always make the bed so nice and neat :) , its hard to say no to the cleaning crew that is always full of smiles too). The restaurants were fantastic, sooo much FOOD!!!! and DRINKS!!! ALL THE TIME!!! The breakfast was our most favorite, HUGE Buffet style with so much variety from sweet to salty or spicy or somewhere between, tons of fruits, veggies, veggies & fruits juices!!! (My favorite), so many different eggs omelets, and hams and cheeses and spanish meals and mediterranean food and yogurths with cereals etc...wow just overwhelming to pick from such wide variety! We stayed for 5 nights and this didn't get boring for us at all. Dinners at 5 different restaurants, Steak House, Japanese (tons of sushi and noodles). Italien, Mexican, etc....You will never get hungry and during the day you can have lunch at a restaurant or they always have a buffet at the fantastic pool bar - hotdogs, burgers, fries, salsas with chips. Alcoholic drinks, hmmm they were good, but the alcohol level felt dilutted, so I drank whole day in the sun and never got drunk or lightheaded. My husband switched to Blanco Tequilla shots and that was strong. They have lot of variety of mixed drinks and can give you whatever you wish, just Tell them :) Every night there was entertainment activity suitable for every age, some of them need a bit of improvement but overall it was fun. We did 1 day trip in our 5 nights stay, went to Isla Mujeres which was sooo beautiful! The water is so clear and blue, must see.
Nothing, everything was excellent!
Madalina
9.1
January 2025
The hotel is very cozy! We had a wonderful stay. Tasty food, incredible beverages and good service especially at the bar on the reception!
I made the reservation on Booking.com way in advance and I was very surprised to see that the price on the site and in my confirmation changed ( additional 150 euro were displayed on the total amount). That’s a feedback especially for Booking.com to be taken into consideration!! It seems to be a cronic approach for Booking.com to adjust the prices after the confirmation was sent. I advise to make a print screen when you receive the booking confirmation and keep it in your archive!
Lucia
9.1
May 2024
That it was very close to the beach which was beautiful this time of year. I liked the property because it wasn’t that big and we could move around very easily!
Everything was great!
Lisette
10
January 2025
This is our second time at this hĂ´tel. On the smaller size but that makes it great to get around. Restaurants have great food with plenty of choices
The équipement in your gym. All your équipement needs to be updated! Everyone we met at the gym complained about the same. This is honestly the only area that needs much improvement. Most of your cardio equipment was out of ordre!
Kurt
10
March 2024
Absolutely everything, room , food , plenty of chairs by pool and beach, even though hotel at 100% capacity. Plenty of shade around pools. The bars are staffed with multiple bartenders. There’s never a long wait to get a drink. Beaches perfectly clean. Even buffet, although some things remain the same as variations every day. There is no reservations required at the restaurants. I walk in right after the open one day I had to wait only for five minutes to get a table table.. and it’s only a half hour walk down the front road to go into town, which I like to do several nights a week. Also, I did check in on a Tuesday but I was the only person in line and I check out on a Sunday and it was no one in line either took one minute in each direction to check in/out
The corn chips to eat, salsa and guacamole, with are a little too crunchy and hard. 🤣 That’s about the worst thing I can come up with !
Annette
10
April 2024
We were booked here but when we arrived they bumped us to the Palace - we loved our stay there. We visited the Playacar and it looked very nice too. Some of the features we liked for the Palace are across the board for Riu hotels
Music by pool could be a little quieter
Nancy
8.2
January 2025
I liked that it was not to far from 5th Ave. i especially liked that other Riu hotels in the area was accessible. The staff especially Tony at the front desk was so very helpful.
The bathroom did not have doors. The shower had frosted glass for privacy, but when undressing to get into the shower it was challenging, when there were other people in the room. I had a miss-hap, someone spilled guacamole on the floor at the entrance of the buffet. I slipped and fell hitting my hip and shoulder. Everyone saw, but no employee came to check if I was ok. They just looked at me and walked away. Luckily there was a gentleman who helped my husband get me up to my feet. Also their Asian restaurant was not good at all!
Patrick
9.1
March 2024
Playacar is a secured location south of Playa Del Carmen (55min from Cancun airport): 25min walking from hotel to Playa Del Carmen animated Quinta Avenida. Easy and safe to park our rental car at the hotel. Beautiful swimming pool and beach area under numerous palm trees. Amazing helpful staff in all departments: rooms, entertainment, restaurants, bars, etc. Entertainment was offered for all ages. Restaurants offered good quality food and variety at all meals. Restaurants never felt crowded, did not have to queue up for any dish, which brought relaxing atmosphere. Large room and bathroom, extra large bed. We extensively used the kids’ swimming pool and activities (Riuland), which was a great hotel’s asset.
Bathroom’s hygiene accessories non existing: no conditioner, no shower cap, low quality shower gel / shampoo: not acceptable for 5 star hotel. Mini bar should be fully refilled everyday
Regina
9.1
December 2024
The staff was very nice, and the food was wonderful and a wide range of food. The Asian restaurant was ok . Not the best l have had. The restaurant for lunch near the pool was great and the breakfast was good. I thought all bar staff were great. I would go back. The snack bar at pool was wonderful.
No steam room and etc. They need to upgrade facilities. I have stated at other resorts in Mexico and this location to did not hit the mark. The toilet seats are low for senior citizens. Next time I should get a different bath room.
Victoria
10
November 2024
We liked everything about this resort. Spacious rooms with balcony, insanely huge food and drinks choices, pools, and the beach. Unlike in other resorts, we felt free to move around. Nobody was checking our bracelets or asking our room number. The staff are the best part of this place. Very friendly, helpful, smily, and hardworking. I think we would come back.
Lack of good shade. Only by the pool. And we preferred the sea. We had to buy a soap bar, body lotion, and a good conditioner. I would expect these to be provided.
Attractions
Fundadores Park (El ZĂłcalo)
0.2mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.7miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
14.8miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.4miSelvatica
17miSan Gervasio Mayan Ruins
17.2miPlaya Palancar
18.3miEl Mirador Lookout
22.2miXoximilco Cancun
29.1miCenote Dos Ojos
29.2miCenotes Sac Actun
30.5miAttractions
Fundadores Park (El ZĂłcalo)
0.2mi3D Museum of Wonders
1miXenses Park
4.2miRio Secreto Nature Reserve
4.7miDiscover Mexico Park Cozumel
12.7miKantun Chi Ecopark
14.8miXotik-Ha EcoPark
15.1miThe Mayan Cacao Company
16.4miSelvatica
17miSan Gervasio Mayan Ruins
17.2miPlaya Palancar
18.3miEl Mirador Lookout
22.2miXoximilco Cancun
29.1miCenote Dos Ojos
29.2miCenotes Sac Actun
30.5miAirports
Cozumel International Airport
11.9miCancĂşn International Airport
31.1miThe Palms
Cuisines
Ambiances
Traviata
Cuisines
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Beach
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Private entrance
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Playground
Garden
Balcony
Activities
Beach
Live music/Performance
Live sports events (broadcast)
Nightclub/DJ
Snorkeling
Themed dinners
Bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Kid-friendly buffet
Minibar
Restaurant
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Currency exchange
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Hair/Beauty salon
Non-smoking rooms
Private entrance
Internet
Free wifi
Kitchen
Coffee machine
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
BBQ facilities
Beachfront
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Kids' pool
Massage
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Car rental
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Visa,
Mastercard
This property does not accept cash.
What are the check-in and check-out times at Riu Playacar - All Inclusive?
The established timings at Riu Playacar - All Inclusive are: Check-in after 03:00 PM and check-out before 11:00 AM.
Does Riu Playacar - All Inclusive provide free parking options?
Yes, parking is available at the Riu Playacar - All Inclusive. The hotel offers free private on-site parking and reservations are not required.
What's the nightly rate at Riu Playacar - All Inclusive?
Accommodation at Riu Playacar - All Inclusive starts as low as $228. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at Riu Playacar - All Inclusive?
The hotel offers Double Rooms, Double Rooms with Ocean View, and Junior Suites. The Double Rooms and Double Rooms with Ocean View have a room size of 312 sqft and can accommodate 2 or 3 adults. The Junior Suite is larger, with a room size of 517 sqft, and can accommodate 4 adults. All rooms have no smoking policy and the bed options include Queen size bed(s) and/or Double bed(s).
How can guests spend their time at Riu Playacar - All Inclusive?
Guests at the Riu Playacar - All Inclusive hotel can spend their time enjoying various leisure amenities. The hotel offers a spa where guests can indulge in wellness packages and massages. There is a beachfront where guests can relax and enjoy the sun. The hotel also has multiple outdoor swimming pools, including a pool specifically for kids. The pools are available all season and have age restrictions, with some pools designated for adults only and others for kids only.
In terms of dining options, the hotel has several restaurants on-site. The Palms restaurant offers international cuisine and is family-friendly. There is also Jade, Traviata offering Italian cuisine, and Turquesa. Additionally, guests can enjoy snacks at Pepe's Food Grill.
Overall, there are plenty of options for guests to relax, unwind, and enjoy their time at the hotel.
Does Riu Playacar - All Inclusive have a pool for guests?
The hotel has multiple pools available. Pool 1, Pool 2, and Pool 3 are outdoor pools that are available year-round. These pools have age restrictions and are only for adults. Pool 4 is also an outdoor pool but with age restrictions for kids only. It features a shallow end.
Does Riu Playacar - All Inclusive have on-site restaurants?
Yes, the hotel has several restaurants on site. The Palms offers international cuisine in a family-friendly atmosphere. Traviata serves Italian cuisine. There is also a restaurant named Jade and another named Turquesa. Additionally, Pepe's Food Grill Snacks is available for guests.
Are both cash and credit cards valid payment options at Riu Playacar - All Inclusive?
No, cash is not a valid payment option at Riu Playacar - All Inclusive. The accepted payment methods are American Express, Mastercard, and Visa.
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