399 avis
À partir de
$233Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, 77400, QR, Mexique
399 avis
1/46
Parking gratuit
Restaurant
Piscine extérieure
Wifi gratuit
Climatisation
Bureau d'excursions
Bar
Entrée privée
Welcome to the Na Balam Hotel, a stunning 4-star oasis nestled on the picturesque Isla Mujeres! Located just 2,4mi from the hustle and bustle of the city center, you can enjoy a tranquil escape while still being close to all the action. Picture yourself waking up to the soothing sounds of the waves and feasting on a delicious complimentary breakfast before soaking up the sun on beautiful Playa Norte.
This vibrant hotel is designed for fun and relaxation, offering fabulous amenities that cater to every traveler's needs. Dive into the outdoor swimming pool, lounge under beach umbrellas on the white sandy shores, or sip refreshing cocktails at the bar. For the adventurous souls, snorkeling is available for an extra charge, while those looking for a leisurely day can savor the breathtaking garden views from their private balcony. Whether you're a sun seeker or a thrill-seeker, Na Balam has got you covered!
Guests rave about their experiences at Na Balam, with an impressive 399 reviews highlighting their wonderful stays. With prices starting from just $233, you can indulge in a little slice of paradise without breaking the bank. Don’t miss out on this delightful retreat – book your getaway now at Calle Zazil Ha No. 118 Playa Norte and prepare for an unforgettable adventure in beautiful Quintana Roo!
At Na Balam Hotel, there’s more than just enchanting views and sun-kissed beaches; there’s an entire gastronomical journey waiting to delight your taste buds. Make sure to check out the Oceanvs Beach Club Restaurant, where every meal is a feast for the senses. Whether you fancy Mediterranean delights or international fare, the family-friendly ambiance ensures that everyone can dig in and enjoy. Picture long leisurely lunches by the beach, cocktails in hand, as you soak up the island vibe – this is the perfect spot for both culinary adventurers and those who just want a classic dish done right.
As the sun begins to set, the hotel transforms into a tranquil paradise that beckons you to kick back and enjoy the serene surroundings. With an adults-only outdoor swimming pool, you can splash away or simply float your worries to the horizon, all while relishing the soothing sounds of nature. It’s the perfect opportunity for couples seeking a romantic retreat or friends looking to unwind and enjoy each other's company. And don’t forget to stay hydrated with an array of tantalizing cocktails from the bar!
But wait, the fun doesn’t have to stop when the sun goes down! Immerse yourself in the vibrant local culture of Isla Mujeres. With the city center just a stone’s throw away, you can explore bustling markets and live music, or stroll along cobblestone streets where the laughter of locals and tourists alike fills the air. Every corner holds the promise of adventure, so gather your friends and embark on nighttime explorations filled with laughter and shared memories. At Na Balam, you're not just experiencing a stay; you're diving headfirst into the unforgettable magic of Isla Mujeres!
Aéroports les plus proches
Cancún International Airport
17,6miCozumel International Airport
52,9miParking gratuit
Restaurant
Piscine extérieure
Wifi gratuit
Climatisation
Bureau d'excursions
Bar
Entrée privée
Terrasse
Chambres non-fumeurs
Parasols de plage
Chaises de plage/Transats
Ustensiles de cuisine
Kitchenette
Vue sur le jardin
Jardin
Produits de toilette gratuits
Balcon
Afficher 7 photos
Poolside Suite
1 Lit King Size
2 Lits Doubles
730 pi²
Vue sur le jardin
Salle de bain privée
Terrasse
Entrée privée
+
Plus de détails
Experience luxury in our spacious Poolside Suite, boasting 732 sqft of pure comfort and style. With accommodations for up to 6 adults and 5 children, this suite features a garden view, private terrace, and modern amenities such as a flat-screen TV, air conditioning, and free toiletries.
Afficher 10 photos
Suite, 2 chambres
2 Lits King Size
1120 pi²
Salle de bain privée
Kitchenette
Ustensiles de cuisine
Entrée privée
x8
+
x5
Plus de détails
Suite Two Bedrooms
Afficher 7 photos
Suite, Côté piscine
1 Lit King Size
2 Lits Doubles
730 pi²
Vue sur le jardin
Salle de bain privée
Terrasse
Entrée privée
+
Plus de détails
Deluxe, 2 Double/King
2 Lits Doubles
1 Lit King Size
x4
+
x3
Plus de détails
Deluxe includes either a king-size bed 150-183 width or 2 double beds 131-150 width.
Deluxe, Vue Sur L'océan
1 Lit King Size
Wifi gratuit
Minibar
+
Plus de détails
Suite Junior
1 Lit King Size
x5
+
x3
Plus de détails
Junior Suite King Size Bed
Suite
2 Lits Doubles
x8
+
x5
Plus de détails
Suite Standard
Chambre - 2 lits doubles
2 Lits Doubles
1 Lit Simple
x4
+
x3
Plus de détails
Two Double Beds
Deluxe, Grand Lit
1 Lit King Size
605 pi²
x4
+
x3
Plus de détails
Deluxe King Bed is 603 square feet and includes a king-size bed 150-183 width.
Chambre Double, Côté piscine
+
Plus de détails
Our Standard Poolside room with two double beds is a spacious and comfortable choice for families or groups of friends. With a balcony offering a gorgeous garden view, a private bathroom, and a flat-screen TV, you'll enjoy a relaxing stay just steps away from the pool.
Afficher 2 photos
Suite, Vue Sur L'océan, Piscine plongeante
Wifi gratuit
Minibar
+
Plus de détails
Suite, Vue sur la mer
x8
+
x5
Plus de détails
Suite Sea View
8.4
399 avisCatégories d'évaluations
Propreté
Confort
Emplacement
Installations
Personnel
Rapport qualité-prix
Qualité du WiFi
Petit déjeuner
Avis en vedette:
Anna
9.1
février 2024
Really nice pool area; calm and nice with the vegetation around. Nice to have a less busy alternative than the beach (it was quite busy in mid January) Fantastic opportunity to take a good yoga class and the massage I got here was also really good! Quite simple decor in the rooms and they are quite dark, but we liked it anyway. Very friendly and helpful staff guiding us to good places to visit around the island.
Access to a coffee machine would have been nice
Miriam
8.2
novembre 2023
The location was cool - it felt like a little jungle. There was always someone taking care of the facility. The beach towels and beach beds in perfect location were an amazing add on. The way to the beach was super quick. The cooperation with the neighboring hotel was great- you could enjoy a wonderful breakfast right at the beach terrace. Most restaurants, bars and attractions in walking distance.
The room Interieur was basic and the rooms were quite dark.
Legène
8.2
mars 2025
Location is the best. Breakfast is good but service is forgetful and slow. Biggest issue is that na balam is owned by the same owner as jaguar but you feel Like a second rate citizen because you’re not allowed to use the pool, the sunbeds or walk through the hotel even though our room was in the jaguar side. The sunbeds for na balam are separate on a different side. Grounds good use a little More inspired maintenance and care. Our family room was next to the sewer and after it rained it smelled terribly in our little city yard and into the room. They were quick to try to fix it but the smell lingered. Room had a good kitchen and dining table which made it easy to prepare some meals at home. Housekeeping was excellent! Yoga on site was amazing.
Facilities need some inspiration . Staff need to be less forgetful when they take orders.
Dawn
10
juillet 2024
We absolutely loved our stay at this hotel. We had the poolside suite for our family of 4 (2 young adults). This was our little paradise tucked away 🏝️ The rooms were basic furnished, but beds were so comfortable! The air con was great & sleeping under the palapa roof was much cooler than I’d expected. If you’re a light sleeper maybe take earplugs, but the noise from outside was minimal. There was a small pool-never over crowded & a jacuzzi which we didn’t use. There was a lovely seating area just outside our room, perfect for a cool drink when we got back from the beach. Breakfast was just across the road in Casa del Jaguar (sister hotel). This consisted of juice, tea/coffee & specific items off their menu. The pancakes & waffles were delicious, but our favourite was the Mexican Omelette. Each morning we were given pool towels and beds were reserved at a specific area on Playa Norte. The location of beds on the beach was the best! We walked up and down the beach & this was by far our favourite spot shallow water to the left, but slightly deeper to the right, opposite the Mia Reef hotel. Beach parasols were also available. The hotel itself is Peacefully tucked away, but steps away from the beach & minutes from small convenience stores/dive shop & food carts/restaurants during the evening. *Please note photos below are of our room & the pool behind the red Na Balam beds are for Casa del Jaguar guests only.
Being a family of 4 adults it was disappointing that there was just one bed per room on the beach. There is no way an older family can fit on one bed. Maybe the hotel could either add a few beds or provide grass type mats that could be taken onto the beach & used by guests
Lourdes
8.2
juin 2024
Excellent customer service from the housekeeping to reception. Melissa at front desk is superb, very professional and helped us iron out a booking issue with her manager in the best way possible. Na Balam is definitely good value for money - it may not be the newest and have the most modern of amenities but it is in best location in Playa Norte steps away from the nicest beach on the island with a secluded tropical feel. Also close walking distance to restaurants in Hidalgo and street food. Property grounds is well maintained and is quite lush. Hot tub being not-super-hot is a non issue - we preferred it that way and was a good way to end a beach day. Staff at OceanVs restaurant where breakfast is offered was also warm and friendly - kudos to Nicholas and the rest of the morning crew. We stayed 6 nights and enjoyed the food and thought it was enough variety for our family of 5. Love the guaranteed reserved bed. Option for walk-in Yoga and massage within hotel complex is great. We will definitely stay here again - it was a good island vacation spot!
A few small additions would really give it a little extra charm. An electric kettle/ coffee maker (even in OceanVs has good coffee), a hammock (like in their sister hotel Casa Jaguar 😃), a jute rug on the tile floor etc, a retractable clothesline in the bath .. all minor but just a few suggestions!
James
9.1
mai 2025
Great location within 2-3 minutes walk of Playa Norte which was our favourite beach out of all the ones we visited in Yucatan. Lovely swimming pool with lots of shade so perfect for the kids in the afternoons. Grounds have iguanas. Large room with a safe and AC (though the room is well shaded so not essential). Hotel is 5-10 mins walk from the main street with restaurants and facilities but we never heard any noise. Staff very helpful and arranged transfers and golf buggy hire. Breakfast was included (you have it in the hotel opposite) and was good value.
Nothing
Lisa
9.1
septembre 2024
Location 10 out of 10
Bit dated
Benet
9.1
octobre 2022
Staff was attentive and responsive. Never felt neglected or never had a request denied. Best water pressure of any hotel I have ever had in Mexico. Bath and bed were beyond expectation. Housekeeping was over-the-top.
Bottled water is essential in Mexico. This hotel had two pint bottles filled in the room, and expected us to keep returning them to the front desk (who then passed them to housekeeping) for refilling. Housekeeping would deliver several minutes later (sometimes more)It became untenable. We supplied larger plastic bottles to keep the number or trips to a minimum. If they put a large container in each room, the issue would be solved. Not a convenient system.
Corina
9.1
janvier 2025
The room was very clean, we had access to the beach club with beach bed, as well, as towel service and swimming pool. The staff was very attentive to our needs. WE lobed the garden and the silence in the garden the most, just beautiful.
The breakfast was very slow to arrive - more than 30 mins waiting for eggs while not a lot of people were there in the restaurant. The shower leaked a bit.
Lorri
8.2
avril 2024
Great location On the North Beach. I enjoyed the heavily landscaped "jungle" the hotel is tucked away in which made it very quiet considering the proximity of the road! A quick minute walk THROUGH Oceans Beach Club to the playa which went out very far at knee to waist high water, crystal clear blue! The " Breakfast Included" menu was limited to Na Balam guests but it was soooooo well prepared, that we never minded a bit! Actually some of the best "free" breakfasts I have had in Mexico. An added perc was the yoga classes that we thoroughly enjoyed. Would definitely recommend Na Balam.
Well, WE DID go on Easter/Spring Break and because the beach is shallow at the North End, It was VERY FAMILY FRIENDLY. ( lots of kids ) Also, I don't know if ALL of the rooms have the option of an "adjoining room" for families, but we stayed in #16 and could hear the neighbor's voices all too well. Not a deal breaker, just something to take note of.
Attractions
Playa Norte (North Beach)
0,2miKin Ha Water Park (Balneario Kin Ha)
3,9miIsla Mujeres
4,6miPalapas Park (Parque Las Palapas)
8,4miJolly Roger Pirate Ship
8,5miCancun Scenic Tower (Torre Escénica)
8,6miMandala Cancun Nightclub
8,9miCenote Nohoch Nah Chich
9,6miLa Isla Shopping Village
10,5miCancun Hotel Zone (Avenida Kukulkan)
11miDolphin Beach (Playa Delfines)
14miVentura Park
16,9miContoy Island (Isla Contoy)
17,1miXoximilco Cancun
19,7miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
29,9miAttractions
Playa Norte (North Beach)
0,2miKin Ha Water Park (Balneario Kin Ha)
3,9miIsla Mujeres
4,6miPalapas Park (Parque Las Palapas)
8,4miJolly Roger Pirate Ship
8,5miCancun Scenic Tower (Torre Escénica)
8,6miMandala Cancun Nightclub
8,9miCenote Nohoch Nah Chich
9,6miLa Isla Shopping Village
10,5miCancun Hotel Zone (Avenida Kukulkan)
11miDolphin Beach (Playa Delfines)
14miVentura Park
16,9miContoy Island (Isla Contoy)
17,1miXoximilco Cancun
19,7miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
29,9miAéroports
Cancún International Airport
17,6miCozumel International Airport
52,9miOceanvs Beach Club Restaurant
Cuisines
Ambiances
Emplacement
Restrictions d'âge
Disponibilité
Parking gratuit
Restaurant
Piscine extérieure
Wifi gratuit
Climatisation
Bureau d'excursions
Bar
Entrée privée
Terrasse
Chambres non-fumeurs
Parasols de plage
Chaises de plage/Transats
Ustensiles de cuisine
Kitchenette
Vue sur le jardin
Jardin
Produits de toilette gratuits
Balcon
Accessibilité
Étages supérieurs accessibles uniquement par escaliers
Activités
Pêche
Plongée
Plongée avec tuba
Chambre
Armoire ou placard
Linge de lit
Cuisine
Kitchenette
Réfrigérateur
Table à manger
Ustensiles de cuisine
Distanciation physique
Appli mobile pour le service en chambre
Enregistrement/départ sans contact
Paiement sans espèces disponible
Équipements de la chambre
Ventilateur
Espace de vie
Canapé
Espace salon
Extérieur
Balcon
Jardin
Mobilier d'extérieur
Terrasse
Fonctionnalités de sécurité
Accès aux professionnels de la santé
Trousse de premiers secours disponible
Général
Chambres familiales
Chambres non-fumeurs
Climatisation
Entrée privée
Établissement non-fumeur
Sol en carrelage/marbre
Internet
Wifi gratuit
Médias & Technologie
Télévision
Télévision à écran plat
Nourriture & Boisson
Bar
Fruit
Restaurant
Vin/Champagne
Parking
Parking gratuit
Salle de bain
Douche
Papier toilette
Produits de toilette gratuits
Salle de bain privée
Salle de bain supplémentaire
Serviettes
Toilettes
Sécurité
Accès par clé
Alarme de sécurité
Coffre-fort
Détecteurs de fumée
Extincteurs
Sécurité 24h/24
Vidéosurveillance extérieure
Sécurité alimentaire & boissons
Nourriture livrée couverte de manière sécurisée
Services de nettoyage
Ménage quotidien
Services de réception
Bureau d'excursions
Spa
Chaises de plage/Transats
Parasols de plage
Piscine extérieure
Transport
Navette aéroport
Navette aéroport
Navette aéroport départ
Service de navette
Vue
Vue sur cour intérieure
Vue sur la piscine
Vue sur le jardin
À partir de 15:00
Jusqu'à 23:00
Les clients doivent présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement
À partir de 07:00
Jusqu'à 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available at a location nearby (reservation is not needed).
Politiques enfants
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Politiques sur les lits bébé et lits d'appoint
No capacity for extra beds or cribs.
Espèces
Visa,
Mastercard
Cet établissement n'accepte pas l'espèce.
What's the check-in and check-out schedule at Na Balam Hotel?
Na Balam Hotel's check-in window is between 15:00 and 23:00, with check-out required by 12:00.
Does Na Balam Hotel provide free parking options?
Yes, there is parking available at Na Balam Hotel. The hotel provides free public parking at a nearby location. No parking reservation is required.
What's the nightly rate at Na Balam Hotel?
Rooms at Na Balam Hotel are available starting from $233. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.
What types of rooms does Na Balam Hotel offer?
The Na Balam Hotel offers Poolside Suites, which are suites with a size of 732 sqft and can accommodate 6 adults and 5 children. Smoking is not allowed in these suites. The hotel also has Standard Poolside rooms with two double beds, which have a size of 603 sqft and can accommodate 4 adults and 3 children. Smoking is not allowed in these rooms either.
What activities does Na Balam Hotel offer?
Guests at Na Balam Hotel can spend their time enjoying the leisure amenities available. They can relax by the outdoor swimming pool, soaking up the sun on the beach chairs or under the beach umbrellas provided. The hotel also offers snorkeling, diving, and fishing activities for those who want to explore the underwater world.
The hotel's on-site restaurant, Oceanvs Beach Club Restaurant, offers a family-friendly ambiance and serves Mediterranean and international cuisines. Guests can enjoy a delicious meal while taking in the breathtaking views of the ocean.
It's worth mentioning that there is an adult-only pool available at the hotel for guests who prefer a quieter and more serene environment.
Overall, guests can make the most of their time at Na Balam Hotel by enjoying the pool, exploring the beach, trying out water activities, and indulging in delicious meals at the restaurant.
Is there a swimming pool at Na Balam Hotel?
The Na Balam Hotel has one pool available. It is an outdoor pool that is open all season. However, there is an age restriction, as it is for adults only.
Are there restaurants located within Na Balam Hotel?
Yes, the Na Balam Hotel has a restaurant on site called Oceanvs Beach Club Restaurant. The restaurant offers a family-friendly ambiance and serves Mediterranean and international cuisine.
Does Na Balam Hotel accept credit cards?
No, Na Balam Hotel does not accept cash. However, they do accept payment through credit cards such as Visa and Mastercard.
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