It’s a beautiful property. Everything is kept clean. The outside pool area was phenomenal. My family has so much fun and everything is included, including mini golf, rock, climbing, boats, and paddle boards, and more. There were two free waters in the fridge. The drinks outside by the pool were strong and delicious. All of the staff we interacted with were very welcoming and friendly.

There was some mold on the ceiling in the bathroom. Some parts of the pool area were a bit old and falling apart.

Stayed at the Hyatt Regency with my family including my 2.5 year old daughter for our trip to Disney World. Room was a little small (only beds, no table or room for a sitting area) though the entire property was great - very clean and excellent staff who were available and so kind! Excellent location located only 5 mins from Starbucks and about 15/20 minutes from The Pointe, Orlando where many restaurants are located. 15 min drive to Magic Kingdom and Animal Kingdom. Pros: incredibly friendly and warm staff, great massive pools with delicious lunch food and kids options, lots of do on-site when you need a down day from the parks like boating, rock climbing. Cons: we booked a crib with our reservation and it took us calling and asking the front desk several times to bring the crib up to our room, small-ish rooms, we had a lake-view room and faced a wedding which was pretty loud until around 10pm on Saturday night (as a family with a young child that had just spent a whirlwind 3 days at Disney, we went to bed at 8 every day so it was a little annoying).

Everyone was friendly with lots to do even when the weather wasn’t fantastic.

The only thing I didn’t like was paying $30 a day for parking and having to still walk quite a ways to get to the hotel to parking lot.

We absolutely loved Tim and Merlot. He took time to talk to us a while and let us get pictures. We looked forward to seeing Merlot in the mornings on his perch. We also LOVED Brian, the bartender and the Lakehouse restaurant. We made it a point to buy all our drinks from him as we wandered the resort. He was super attentive, hilarious, very awesome. We Loved the bikes and paddle boats. We used both. And even though we only had 20 minutes till the bikes closed up, the gentleman let us go anyway. He could have said no. That was very cool of him and we made sure to be back on time for him. Wish we remembered his name. We LOVED the waterfall hot tub. It was fabulous. We genuinely completely enjoyed our stay. It was our first wedding anniversary and we haven’t stopped telling everyone all about it. We travel at least 2-3 times a year and this was one of the best stays.

I have zero complaints. Breakfast was a little overpriced and the eggs were a little.. wet. But honestly it wasn’t a big deal. It’s the only negative I could recall.

Everything about this resort is great. So many things to do from the pool, slide, kayaking, peddle boats etc. so much to do here. Plus the four flamingos was amazing.

The lake house could use some work. We waited over an hour to get our food even somebody in our party had to wait almost 20 minutes to get a water and finally when she switched it to a T she received her tea within less than five seconds. The food at the lake house was subpar. I definitely don’t think we got our moneys worth there and it was quite expensive..

fantastic grounds and facilities. wonderful pools. nice sized rooms. all staff lovely and helpful.

it has been 13 years since I stayed here before and I recall it better then. flamingos was not a good experience. the staff were wonderful but the food poor. Hurricanes was better in 2010. The market cafe had less available than the cafe used to downstairs years ago and always had a large queue. otherwise was lovely

- a big territory - hotel is old, but you cannot tell, it’s renovated, well taken care of, rooms are new - very clean - shuttle to the Magic Kingdom - super good breakfast a very pleasant stay! Highly recommend!

- the breakfast is expensive + you have to wait to be seated (but it’s not a big deal) - parking is not free, expensive - front desk might be more friendly + you have to show what a client has to pay for prior to charging him - no room service available 24/7. If you come late, you have nowhere to eat (it’s a big deal!)

The staff was friendly and welcoming. We loved all the amenities the property has to offer. The pool is amazing. The overall feel of the property and aesthetics. It is well maintained.

The breakfast buffet for the price point could have been alot better. We had amazing meals and service during the trip except for the breakfast buffet. It wasn’t bad, just not up to par with the rest of our dining experiences. We also did not like the bedding. It was stiff and uncomfortable. We have had better quality sheets at Holiday Inn. The towels were also rough and stiff. I felt like I was drying myself off with sandpaper.

The hotel was great and very well kept the bathroom was amazing as well as the bed , the tv was great size. They also will bring anything you ask for to your room. And we got a complimentary glass of champagne upon arrival.

It would be nice to have a microwave in the room for leftovers that you might have.

LOVED EVERYTHING. Rooms are always clean with everything you need inside. Lobbies, elevators and outdoor areas are clean as well. Hotels employees are always around and both friendly and helpful. Pool area has something for everyone. Kids love slide and grotto area connecting both pools. Me and the wife enjoy the kayaks and lounging under the umbrellas. Great breakfast buffet and nice dining options pool side.

Self parking is located far from the elevators to rooms which could be tiresome after a long day. Pricing for drinks/food are pricey but appropriate for what you’d expect at a resort.