I like the fact that there was a room for hotel guests to use in a common area to eat and/or rest/chill out. There is also a microwave in that room for us to heat up leftovers or food we got from the grocery store.

I didn't like the fact there's no indication on their website about not offering airport shuttle transport for the evening hours. Airport shuttle is only available on the early morning, morning, and afternoon hours. Our flight was close to 11:00pm, so we couldn't get a shuttle at 7:30 or 8:00 pm. We ended up taking a taxi.

Close to the airport, very helpful, friendly and polite staff, handy to have a restaurant co-located, value for money.

Shuttle buses to airport only ran after 6pm and until 10am. Would have been helpful to have a bus once an hour during the day, since arrivals and departures happen at all times.

Staff were very friendly and spoke excellent English. The shuttle bus got us to the airport in a one 5 minutes which was very helpful. They have a free bus that starts around 4am so even early flights can be caught.

The location was good for the local train station. The free shuttle bus to the airport at 4am, which operated every half hour from 4am was very convenient. The hotel is close to many options for food, takeaway and eat-in. Within 100metres of the hotel was a fascinating local temple and tori.

We tried breakfast our first morning, sadly the reception didn't tell us at checkin that we could get a discount for the "token" which gave us breakfast at the restaurant. Breakfast was ordinary. Breakfast for the next 2 mornings was cereal and buns from Local shop. Sadly while the hotel provided cutlery there was no cockery. A bowl and plate would have been helpful.

This hotel room was a bit roomier than other hotel rooms in the city with the similar price range. It was clean and comfortable. There were convenience stores and a grocery store nearby. We were told that the shuttle service to the airport was first come first serve basis. So we went down to the lobby 20 minutes before the departure time, and there were already a lot of people with many large suitcases. One couple did not get on.

Since the hotel is close to the airport, they could offer the shuttle service more than one ride per hour especially when there are a lot of people needing the ride?

Second time to stay here, really convenient location and perfect for anyone wanting to use Haneda Airport. There is a free shuttle bus that runs to the airport every 20 minutes which makes life very easy if you have an early flight. Staff are friendly and speak English, will definitely be using again in the future.

Only a minor dislike that maybe won't apply to the vast majority of guests who stay here - I am a very light sleeper and had to unplug the fridge during the night because the compressor noise was enough to stop me sleeping. After that I fell asleep really quick (bed is large and comfy) and had a great sleep. Room has zero external sound leaking into the room so no other issues for a light sleeper like me!

The staff was excellent. We arrived late and I left my phone by self-check in and they called the room to let me know. Shuttle in the morning back to the airport was quickly, friendly and super helpful. Late night run to Family Mart was just what was needed and it was very close. Walk from subway and straight forward and easy even with lots of luggage.

We struggled for a bit at the airport to find the shuttle to the hotel and ended up taking the subway- super easy, short walk. Will take the subway next time, easier to locate than the hotel shuttles. That is an airport problem though, not a hotel.

The hotel is very comfortable and nice. The rest room's massage chairs were very helpful because as a foreigner we don't really walk a lot in our country. Thus, having the massage chairs have helped us to relax our muscles so that we could continue to enjoy in Japan. The free shuttle to airport is supper convenient for early or late flight to the airport . Thank you.

The hotel's surrounding area is a bit out-skirt. It's quite dark and eerie and not many eatery places. I got lost because I couldn't understand the location describe during booking of this hotel . It is also difficult to understand by foreigner how to get the right monorail from Haneda airport by monorail . Also there are 2 types of KY trains ( express & non-express) where foreigner need to be notified and the right station to alight. Therefore , I highly recommend hotel to make clear all the abovesaid for improvement. Thank you.

Great value hotel for the price paid. Staff were extremely friendly and helpful. Free shuttle bus to the airport was a great bonus. The room was very spacious with great facilities. Laundry was free and only needed to spend 100yen on detergent which was available in the laundry room. Can’t fault the hotel at all. Would highly recommend. Ideal hotel for early flight from the airport as airport shuttle ran from 4am.

Nothing to really dislike about the hotel. Was a little noisy at times but like that earplugs were provided if needed from the amenity shelf. Noise was only due to people going to and from the airport.

Of the three different hotels that I've used for early departures from Haneda, Mystays was the best value for money. Hotel prices do vary quite a bit, depending on the day, so it's worth the effort to check and compare. That said, room size was more than adequate, lots of selection for breakfast, and the on-site restaurant was just convenient for a no-fuss departure next morning.

This is more a word of caution, and not a 'dislike'. Their shuttle to the airport, at least when I left, was a van-sized vehicle and not a full sized bus that a couple of other hotels have used. So, carry capacity is small, and one large Asian family almost filled it. Check your connection times, and be at departure point early when you want the shuttle (waiting line is in lobby at hotel exit, visible from restaurant).