I like the location of this accommodation. It's only a five-minute walk to the Ginza Line and very close to Skyliner Ueno Station. The water pressure in the bathroom is also strong, hot water comes quickly, and it's quiet at night.

When checking in, I found that I still needed to pay another accommodation fee. I thought I had already paid all the fees on booking.com, so I could inform you of this in advance. Because I am from Taiwan, although I saw the announcement that the water in the bathroom is drinkable when opened, I still dare not try it. However, the hot water downstairs is only provided until two o'clock in the morning. If it can be provided 24 hours a day, It would be even better. Another problem is with booking.com. I booked a stay for seven nights and I didn’t need breakfast, but the option only had the option of having breakfast, which was a waste of money.

Excellent location (Next to Tokyo metro and Ameyokocho Ueno market but slightly longer walk to JR lines) Low price (given busy New Year season) Excellent staff and service Clean and functional bathroom Luggage storage provided Good amenities (including free gifts if foregoing daily room cleaning) Laundry and vending machines in hotel Strong AC machine Extremely fast WiFi I could show up to this hotel with just a briefcase and have a comfortable stay given provided services

Slightly small room - OK if only bringing hand luggage/carry-on Bedsheet cleaning could be better

I have nothing but good things to say about my stay — the staff on the reception speaks good English, everyone is extremely nice, respectful and helpful! The whole hotel is impeccably clean. Breakfast offers a decent selection of both western and Japanese foods, and foods are rotated slightly every day. What is worth mentioning is its great location close to Ueno Station, which I think makes this hotel a great choice for travelers. Not only you can get anywhere in Tokyo very quickly, but if you know the way, you can leave the hotel and sit in Shinkansen in Tokyo Station in like 20 minutes. The nearest konbini is like 20 meters; very convenient indeed! And there is not only one, but two Don Quijote stores in the walking distance, which gave me an opportunity to overpack my luggage with souvenirs. Wi-Fi was quick and stable. Soap, shampoo and shower gel in the bathroom were really high quality and their fabric refreshener helped my clothes to stay fresh longer, which was highly appreciated in the scorching summer heat. You also can keep the luggage here if you need to leave later than the checkout is. All in all, I am extremely satisfied with my stay and I would definitely stay here the next time as well!

The room is quite small, but that is to be expected in Tokyo.

Close proximity to the station, English-speaking staff, great value breakfast, free drinks. Had very comfortable stay, was assigned to a room facing the Ueno intersection but was very quiet. Area also in the quiet side of Ueno station. The open-air floor lobby is nice especially if you need to have a feel of how the outside temp would be like. I just hope they have more laundromat machines (but I think 2 units are pretty much in most hotels), a smoking room/area and they provide extra room key for the room power so you can come back to the room still air conditioned and phones still charging after you step out for a few minutes. Overall, had a great stay (even extended for a few more nights) and great value, will stay here again should my next Tokyo visit will be basing again in Ueno.

The Location is pretty good. Hotel is a few minutes walk from JR Lines and the city Metro. The Narita Skyliner is also in close walking distance. Loads of stores around which are open till late night. Beds are quite comfy. Shower has very good water pressure. Breakfast was functional, refreshments are available in the lobby along with basic amenities stocked in the lobby itself. Do note that this is largely a business travelers hotel, so the cleaning service is available only every third day. This includes changing out bed linen and towels.

The room is quite small. Moving around the room is a challenge with little room to open luggage. If you want to visit the restroom you need the lunge over your bed mate. You get used to it after a point, but the room definitely can't accommodate more than 2.

Guest1 was a great base to explore - close to Amayeko markets, the park, JR & Keisei Skyliner and amazing value. Loved all the extra amenities (even the matching pajamas) complementary drinks, and the breakfast was a sufficient start to the day. Staff very friendly and helpful. This was the first time staying in the Ueno area (after going skiing) and decided after reading many reviews, that Ueno was a good base to have a couple of days. The area didn’t disappoint Thank you Guest1

I didn’t realise that it was an open air roof on each level - it did make it a little cold leaving the room. But in saying this, did not effect the room - room was cozy and warm (we went in Winter)

Great location, about a 2-3 minute walk to Ueno Station which is on the Yamanote Line. The free gift in exchange for the day's room cleaning (if it isn't required) is a good idea so you don't need to be out of the room from 10am-2pm. An added bonus is that the Keisei Skyliner to Narita Airport is also nearby so it is a perfect place to end your trip if you are flying from Narita.

Can hear from the rooms next door as the room isn't that soundproof (apart from the bathroom) but it is quite standard in Japan, so it isn't too big of a deal.

Free breakfast and welcome drinks Breakfast staff were all polite and courteous

Room wall, dirty Comforter, appears to be re-used with no washing. No bad odor, but has dirt.

The property was near and tidy, it was a great base for exploring Tokyo

No microwave available

🏨 Stayed at the hotel for a short time, booking at a last moment. The price however was reasonable, and the hotel was very nice. It was possible to leave luggage for a short while. 📍 The hotel is located within walkable distance to Ueno stations, with lots of points of interest nearby. 🧺 There are great two washer-dryers included in one unit, a rare find within Japanese hotels. Each washing-dryer cycle costs 600¥, and 2 hours washing drying cycle worked surprisingly well with a fairly large load. 🚪 The room was compact but neat, and the bathtub was comfortable to be used as a bathtub despite the small bathroom. The window can be opened for ventilation. One nice detail are trashcan allowing for garbage sorting for burnable/recyclable. 🛜 Wi-fi in the room was surprisingly fast. 🍱 Breakfast was good, but the variety of options was little even if there's rotation of options during the days, and as mentioned in the negatives the breakfast area was quite small. There's a nice corner with drinks and beverages at the first floor available in the evening.

🚪 The bathroom despite having an okay sized bathtub was rather small even by Japanese standards. 🍱 The breakfast area is very small, and at certain points it was full, so one had to wait.