I stayed at your hotel on October 20-23, 2024, room 318, and forgot my red-black prescription glasses. With document file Place it under the bedside table. If you find one, please tell me and keep it. It is expected that I will travel to Osaka again soon.

I stayed at your hotel on October 20-23, 2024, room 318, and forgot my red-black prescription glasses. With document file Place it under the bedside table. If you find one, please tell me and keep it. It is expected that I will travel to Osaka again soon.

We absolutely loved the location. This was our second time in Osaka, and we decided to stay at the Osaka Tokyu Rei Hotel once again because of its brilliant location. The proximity to the Whity shops and eateries and the Osaka-Umeda Plaza makes travel via train easy and convenient. There are plenty of restaurants nearby for food at all times of the day as well.

It's located extremely near to the entrance/exit of metro n subway stations, barely 100 meters away. There are plenty of eateries nearby,. The hotel is very clean n it has washing machines n dryers on 4 floors. Convenient for those who wish to travel light, n brought few clothes,

The bed sagged in the middle a bit but I think it's a one-off matter. However it was unfortunate that a group of students were placed in the rooms around me, noisy. Their teacher had advised them to quiet down, but I guess they're excited to be away from family. Otherwise, I'm so happy with this hotel.

The staff was very helpful. They made check-in and check-out very easy. They were kind enough to store our luggage before check in and after check out so we could explore the city, which was very convenient. The location is great! Very central to all the metro stations...it's about a 10 minute walk from Osaka Station. The price was great for us, very economic compared to other places; just don't expect anything fancy. We enjoyed our stay and would recommend it to anyone who's looking to travel to Japan on a limited budget. Also, don't forget to try their complimentary mask and olive facial products they have in the lobby; they're so nourishing to ones skin. We loved them!

The staff forgot to empty our trash bin on 2 occasions. It wasn't such a big deal just a small inconvenience. I'm sure if we brought it to the attention of the staff they would've fixed it. But again, it was so minor that we just fixed the issue ourselves.

Great location close to airport link bus and nightlife of the Umeda area. Rooms were a few inches bigger than most in Japan at this price.

Check in starts at 3pm - so we arrive 2:50 and cannot check in! Seriously?! Do they need the extra 10 minutes to clean the rooms? Of course not! But they are happy to leave the guests standing around in the lobby. I live in Thailand so this is quite shameful service.

The location is excellent—near a food district, making it very convenient to find food anytime, even late at night. It’s also close to shopping centres at Osaka Umeda Station. The hotel facilities were quite complete, including a water dispenser, laundry and a dryer. The room was also quite spacious too for a family.

The Wi-Fi connection was slow compared to other hotels we visited during our trip.

The room was big enough for two people. The housekeeping supplies new towels and other utilities everyday. The breakfast was amazing! You can find either Japanese style or Western style breakfast. The employees were very friendly and caring.

The bathroom could have been a little bigger.

Location was great! Short walk from Umeda station and tons of stores to eat from in the underground tunnel. Hotel provided facial cleanser, oil, toner and cream which was great. Water dispenser on every floor. Bed was just the right firmness for us.

Weird smell eminating from the toilet, but otherwise clean. Walls were a bit thin, could hear people in the hallway and whispers from the adjacent rooms.

The hotel staff were nice and accommodating. The room was clean and the amenities were good. The hotel location is near umeda station and a subway line. It's also fairly close to a lot of food places.

The room is small so if you have more than 1 large luggage, it'd be a bit of a tight fit in the room.

It was a clean, very environmentally friendly hotel. They provided a water cooler on each level. The breakfast buffet was very good. The location was very good, close to restaurants and the Osaka station.

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