Suitable for travelers looking for a ryokan-style accommodation near Jigokudani, offering a peaceful, beautiful, and clean environment with delicious food and excellent service. This place is perfect for an exceptional new experience. 1. I received excellent service and a wonderful experience from the hotel staff. Most of the staff can communicate well in English and are great service-minded. 2. The rooms are spacious, clean, and quiet—ideal for travelers seeking privacy. Onsen is clean and beautiful, allowing guests to soak while watching the changing autumn leaves. 3. Private kaiseki meals are meticulously prepared with premium ingredients and are very delicious, with hotel staff providing guidance throughout the dining experience. 4. Breakfast is made with fresh, high-quality ingredients, and guests can enjoy the view of autumn leaves while dining. 5. The accommodation offers a public onsen, yukata, and a souvenir shop, providing a comfortable and convenient stay.

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Location is good. Great starting point for a nice hike up the road to the trail start so you can visit the hot spring lake and also the Hell Valley" on the way back down and in to the village of Noboribetsu. Dining was superb for both breakfast and dinner. Each evening meal is in a small private room and the food was very varied and fabulous.

The private hot tub on the balcony had too much sediment on the bottom and sides. The sediment from the hot spring sources is supposed to be good for the body and skin but the amount that accumulates in the private tub is far too much and should be removed from time to time. The public baths are very nice and the water is relatively sediment free.

We got a room with personal indoor bath. The view was beautiful with the snow. The host was friendly, and speak english well. One of the waitresses that work in the restaurant (where breakfast buffet and kaiseki dinner is provided) was geniunly nice and I loved her personality, I hope she has many good days to come! 🥰🥰 BEST advice: contact the ryokan ahead of time to reserve complementary bus travel from sapporo station to the ryokan and vice versa. Save yourself 2500-5000 yen 😘 . Also, if you plan to go to places in noboribetsu, make sure to have cash/ coins. Bus only takes cash (they can provide change if needed).

We just arrived at our room for the 1st time and the toilet smelled like pee and was outdated 😞. Also, no chromecast or netflix connectivity on TV if you want to chill. The Kaiseki included with the room was just ok, i've gone to other ryokans in hakone and atami where the food taste and presentation was more pretty and delicious/ satisfying.

Front desk male staff were super friendly and helpful. He gave us towel when we arrived with wet hair because of the heavy snow. Thank you so much! We were worried we cannot checkin because the JR runs late for 30 mins. He let us check in and we were able to have the fabulous fancy delicious dinner. 怀石料理 The hot tubs are great. The first time I tried an outdoor one though very cold outside haha. And we have the private onsen in room where the water makes your skin bright and smooth. Also Japanese people believe it can cure your body problems. The whole valley is like a little Yellowstone national park with the smell in the air. The whole trip is relaxing, satisfying and enjoyable except the easily delayed JR train. I do appreciate and would recommend and come back again.

Unexpected high standard! We booked a hotel room and two meals. First, we had a private room for dinner. The decoration and design of the meal felt on par with Michelin level. Second, there was a set menu + Japanese buffet to choose from for breakfast. We ate a lot of homemade seafood rice bowls that looked very fresh, which were both delicious and fun. The room has a private semi-open-air bath, which is very nice. I was very satisfied and liked this hotel. I will try to go back when I go to Noboribetsu in the future.

Although the hotel staff's English is not very good, their service is good. As for the hotel, it feels a little old, so there were water marks or tea stains in the room and on the paper on the door.

It’s an absolutely gorgeous venue with superb and friendly staff. We stayed for two nights and the meals were different each time for both breakfast and dinner. The entrance is really pretty and they seem to have change the flowers every day. We were there right before new years eve and they decorated the front desk to celebrate it. The private onsen is nice, and I think it was plenty hot unlike older reviews. Whenever we have dinner, they would go into the bedrooms to set up the futons. Again, the staff are incredibly amazing and a pleasure to converse with.

The price. While everything is nice, I still think the price is too high. The public onsen facility does not have an ice bath and is relatively normal sized when compared to sentos of budget hotels. The only difference from what I can tell is that the water is natural, so is cloudy and sulfur smelling. But otherwise, it isn’t anything to write home about. The food was good, but by the end my partner and I were starting to get tired of the sashimi which was frequently used and highlighted.

Good location, quick walk to anything in Noboribetsu Onsen. The hotel itself is older but the cleanliness and staff make up for it. The kaiseki meal offers a nice variety and the three Onsen were relaxing with long open hours and a lot of care products available to you.

You can tell the age with some aspects like the guest room doors and the elevator (everything was clean and in good condition, but you do notice). I also wish they had a cold pool or a standard temp swimming pool in the bath to help regulate your temperature. There are complimentary drinks outside but they do run out and aren’t stocked frequently. Also wish there was an option to enjoy dinner in the room, but I do understand as a lot of elements of the dinner involve fire.

The meals are prepared with super high-quality ingredients, and had a variety of seafood including very rare ones like fugu. Breakfast was awesome! It involves a set and a small buffet. The buffet had both Japanese and continental breakfast variations. It was very quiet and peaceful everywhere in the hotel, unlike other onsen ryokan I stayed which can be crowded sometimes. The onsen was absolutely awesome! The public onsen has very nice amenities and are well-maintained.

It would be even nicer if they have more seafood options (more fish sashimi) for kaisen-don buffet section.

A fantastic view of the mountains from the room. The room was spacious and comfortable. The provision of a private open air bath was something that worked out well, when travelling with family. The food portions were generous and featured an artistic presentation. The hotel was walkable from the Jigukudani and Oyunama attractions.

On some meals, the number of courses and portion sizes were somewhat on the higher side. I understand it's part of the hotel's hospitality and culture of the area.

Everything was great. The room was spacious with a very nice private onsen in the room. The in-room onsen was a bit small though, so we mostly used the public onsen instead. The public onsen has both the indoor and outdoor and we had a great experience. The dinner and breakfast was amazing. Breakfast even came with a mini buffet as well. Overall, loved the experience here and it is also within walking distance of most places.

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