Stylish and functional design. Very beautiful. My room was large and overlooked the ski slopes. The onsen was very nice after a day’s skiing. There were many restaurants. It’s a ski in ski out hotel, very convenient.

The hotel shuttle bus did not go to Sapporo, only to the airport. And few choices in transport to Hirafu and other parts of Niseko.

Fantastic rooms and quality throughout the property. Great staff and food at multiple outlets and restaurants, Onsens, a fantastic pool. Ski valet and ski rental/shop on site.

The Lounge is now a mandatory buffet for a lunch which is a disappointment for us in comparison to the previous year when it was more casual and flexible with kids to drop by utilising the ski in/ski out attraction of the hotel.

Everything was great, like really excellent and wonderful, except the hotel communication prior arrival, takes them ages to reply to emails or no reply at all. But everything was sorted upon arrival. Stuff at points a bit slow and lost, but very sweet. Most of the hotels have the same issues, unfortunately, difficult to find street smart and fast people.

No major dislikes, everything was great

The peoperty is very comfortable especially the rooms were amazingly devided! The bathtub with mountainview was devine. The restaurants were one by one amazing. The little cafe is as well a plus. They could add a little general story in the hotel, however when i asked for a band-aid they imediately brought it to my room. I could for ever how everything was amazing!

Nothing

- King Room with Mountain View room was spacious and luxurious. - Many amenity kits. - Food was great. - Some staffs are very helpful.

- No welcome drink during the check-in. - The check-in process seemed rushed. - No information about the pet policy on Booking.com. You need to search on your own. - Charge 10,000 JPY for a pet.

The hotel is ski-in ski-out with all the facilities: swimming pool, onsen, spa, ski-store, several restaurants. The hotel is very big with vey high ceilings but they managed to keep a warm atmosphere. We had a wonderful stay .

Communication is a real problem, pre-arrival and on-site as well. You need to book restaurants months in advance in high season.

Room is spacious, stylish, has 2 full baths, and is suitable for up to 4 persons. But because this isn’t made clear in booking.com, my party of 2 booked 2 rooms (1 +1) when one room would have been enough. When we checked in, the hotel was not aware that we had 2 rooms booked, so gave us only one. I had to ask for the 2nd room later after a couple of hours. Restaurant staff pleasant, friendly.

Restaurants are always crowded. There are not that many rooms in the hotel, so the rest must be in a hotel condo? Restaurant food not that good. Heating/ cooling hard to control, always too hot or cold.

Amazing Park Hyatt Niseko. It's everything you need for a memorable and enjoyable vacation. Hospitable and accomodating staff. One of the happiest place and most relaxing ski resort. Plus the convenience of the Hotel bus is so comfortable from airport transfers pick-up and drop-off. Can't wait to be back for sure. Thank you Park Hyatt Niseko Team.

None. We truly enjoyed everything.

Amazing hotel. The rooms are spacious and super well equipped. Having a chromecast and a Bose speaker is a nice add! The staff is really nice and helpful. The hotel is quite quiet during off season, which is quite relaxing, perfect for us. The breakfast is amazing, with an impressive variety of products available. The sushi restaurant is epic. The spa is really nice as well. Epic experience.

wide range of great restaurant choices make the stay pleasant and comfortable.

really bad concierge service experience ever. After booked and been confirmed for the hotel bus pick service, I wrote 3 email to book my return because i wasn't getting any response. After arriving at hotel, the staff checked with me in person that there was no reservation and no explanation of the situation. Hopefully there was still a place available.