The hotel location is excellent. It is across the road from Nijo train station, and walking distance to Nijo castle. The rooms are lovely, quite beige but nice quality. The hotel provides pyjamas - that my husband loved, slippers, toiletries, room spray etc. Check in was quick and easy - very impressed. Free coffee, tea, hot chocolate, and cordial drinks were available for free in the lobby. The beds and pillows were comfortable, the bathroom was clean and tidy. There are great cafes and restaurants located close to the hotel. Including: Yamashita Shozo (Yamasho-Ramen) for amazing Ramen located two doors up from the hotel, Yayoi Ken for Japanese Teishoku Restaurant with food sets located diagonally across the road from the hotel, Kura Sushi - a sushi train restaurant - just 7 minutes East of the hotel across and past the railway station. We enjoyed staying here and would stay again.

I had a wonderful stay at this hotel! The lobby is spacious and welcoming, and the entire hotel has a modern yet charming Japanese feel. One of the standout features was the convenience—it’s in a fantastic location with a bus stop just 20 meters from the entrance, making it easy to get anywhere in the city. The train station is also right across the road, providing quick and effortless access to public transport. The hotel itself is incredibly clean, safe, and secure. The rooms are well-designed, with tall ceilings and a spacious layout that comfortably fit two people and four pieces of luggage (with room for more if needed). The bathroom was amazing, featuring a large rainhead shower, and they provide complimentary toiletries, including face creams, toothbrushes, and hair ties. Other great amenities included washing machines for laundry and a luggage transfer service—just head to the front desk, and the staff will assist with the paperwork for sending or receiving luggage from another hotel. The breakfast was also really good, and there are English-speaking staff available if needed. Overall, it was a fantastic stay—clean, comfortable, spacious, and in a super convenient location. I highly recommend it!

The hotel is conveniently located right next to Nijo Station. From there, you can take a bus east to Gion, ride the San-In Line east to Kyoto Station, or take the San-In Line west to Arashiyama. It's a fantastic location! There's also a shopping street near the 7-Eleven with plenty of great restaurants. The hotel itself is new, clean, and well-maintained. The staff were polite and helpful during check-in and check-out. Housekeeping came by daily to empty the trash and replace towels, with bed linens changed every three days. The bathroom was exceptionally clean, and the breakfast area downstairs was cozy, offering free coffee and Italian sodas.

This is a minor nitpick, but the coin laundry machines were not great at drying clothes. Even after repeatedly extending the dry cycle, my clothes remained damp. This also created a bottleneck, making it difficult to find an available machine unless you were willing to do laundry during off-peak hours. In the end, we resorted to hanging our damp clothes on the provided hangers in our room and letting them air dry.

The hotel had all the amenities you could want in a hotel - comfortable, clean rooms serviced daily an onsen, gym, close to train station and subway, (take the JR line if you’re coming in from Kyoto station it is direct to Noji whereas subway you have to change trains) The staff are very friendly and helpful, seamless check in. Free tea coffee and make your own soft drinks all day. Buffet breakfast too The Shogun’s palace is a short walk away and there are some fabulous restaurants very close by. We would highly recommend this hotel if you’re in Nijo

Can’t think of anything we didn’t like.

1)I was here Best part its just opposite Metro station, when you come & get down at Kyoto ( Do not take Bus or any Taxi just take metro from kyoto to Nijo metro Station I think its just one stop away) I took Bus :( 2) There non alcoholic drinks Coffee machine, ice machine , water bottle which you can take from the Reception itself whenever you come down from your Room all Free 3) One once there was a staff with specs whi told us we already gave you 2 -3 water bottles & can't give more that was rude 4) Morning Breakfast is Great 5) Just at the station you will get 7/11 convenience store , there some good entry like dinner options just close the Hotel.

One of the staff was a bit rude when asked we want water bottles . He said we already gave that were for the day

The hotel interior is beautiful and always smelt nice. Public facilities were always clean. The staff were very nice and super helpful ( I had a situation where I need something from the pharmacy and they wrote me a note to give to the pharmacist, which I really appreciated). I loved the decor of the room. The shower was really nice with large amenities that smelt nice (Body wash, conditioner and shampoo. Toothbrush and mini toothpaste were provided in the room. The room had a hanging area for clothes. Toilet was heated every morning haha, I felt like a queen lol. The hotel is situated right across from Nijo Station, which houses your usual 7 Eleven, KFC and local restaurants. Had an amazing Salmon sandwich from ‘Kyoto Sizuya’ - Twice haha. There are a lot of restaurants close by. Try Sanjo-Kai market for tasty food. Nijo castle is close by (15 mins walk) as well as other landmarks by public transport. All in all I would stay here again, as it was easy getting around, the staff were friendly, the room was big (for Japan) and I could easily connect to Netflix haha. Also the Wi-Fi was good. Thank you Park Royal for a lovely stay! I’ll definitely stay here again if I return to Kyoto!

The bed was quite firm, firmer than I’m use to, but that’s personal preference. I thought I was meant to have a view, but I had a view of the parking lot hahah. In hindsight, that’s reason why I had no issues sleeping, as it was quiet.

This is a lovely hotel in a great location for exploring Kyoto. It is very conveniently locate next to Nijo train station which has overground as well as a metro nearby. We also managed to hop on some buses to nearby attractions using our Suica travel card. The rooms are spacious (especially compared to Tokyo hotels!) and very clean. We booked a king size room which had a big and comfortable bed. We did not have the breakfast but it looked good and the hotel has a nice lounge where you can sit and have a complimentary coffee, tea or juice. The staff were extremley helpful, polite and friendly.

I can't think of anything, it was a great hotel.

This was a beautiful hotel to stay in. The room was so spacious (especially for Japan) and the bed was extremely comfortable. The room was very clean and fresh towels and loungewear were brought to the room everyday. We loved the onsen in the hotel and the complimentary skincare kits and face masks were a lovely touch. The staff were welcoming and helpful and assisted us with forwarding our luggage etc.

The hotel was a little out of the way but extremely well connected with bus and train routes. We used the coin laundry machines in the hotel and regretted it - it took multiple drying cycles to dry the clothes properly and wasted a lot of time.

Great stay, right opposite the nijo station, but a little noisy if you are staying in the day, as the train is just opposite. The room is quite comfy and big bed for 2, however they put 2 singles (or super single) and form the king bed, which has a big gap in between I hope they can provide more towel and sleeping wear as they offer public bath, and I don’t think we will reuse the same wear and towel after the bath? Would hope they can replenish water bottle instead of getting to request from front desk and no slipper to enter the water refill place (huh?) so I have to wear a suit to go down to refill water

A truly wonderful hotel and we were sad to leave! The lobby and free coffee/hot drinks area was a really nice touch. Location was super convenient and we loved everything about it! Very comfy too. It’s a really nice hotel and we hope to come back soon as we liked it so much. Staff really nice and you could get free water and other amenities whenever, which was nice!

Nothing, it was amazing - just a note for light sleepers to bring earplugs, just in case - the soundproofing is good but not perfect as snoring could slightly be heard through the walls!