Stayed here for 7 nights in a Triple room as family. Although the room appears small, the room is so well designed that little ledges here and there creates usable space for your electronic devices etc. We liked the complimentary coffee machine for an early morning start. The location was excellent for walking around the touristy Nishiki Market and Teramachi etc and despite being in the middle of it all - the street was so quiet at night. The location was also good if you like walking to various attractions (Minamiza theatre 10mins, Nijo Castle 20mins) and it is about a 10 min walk to the Shijo Karasuma Station, which you need to get to JR Station, otherwise if are carrying luggage and you can take a taxi for 1600yen. You could also take the bus but we avoided it after hearing concerns of over-tourisms and of locals not being able to use their bus service.

Nothing. The room might too hot and dry in the winter however the hotel provides a humidifier.

Having travelled extensively one occasionally chances on a real gem. This is one. The rooms are small but if one travels sensibly there is more than enough space. Those who travel with large suitcases - well, that's your problem! The room had a washing machine which was great and then the bathroom has high tech drying facilities which means it all dries very quickly. The staff were fantastic and engaged with us. We asked for some restaurant recommendations, which resulted in some of our best meals ever - let alone in Japan. They could not do enough for us and were charming, with great English which always make it easier. The hotel is ideally located near a station but also near the main street and other convenient transport links.

Nothing!

What a gem. Fully supporting the outstanding reviews for this hotel. Great location, outstanding staff (very friendly, very helpful, making sure everything goes as smoothly as possible, always with a smile, and all of this in very good English! ), well thought through studio lay out, very comfortable bed, super high shower pressure, etc. etc. What can I say, we would have loved to stay longer! Thanks again to the complete staff!! PS: I forgot the roof terrace, Medium sized well designed terrace with nice sunsets!

Nothing, really nothing

Hotel check-in was quick and informative. Chauffeured to our room and given a quick tour and explanation on how to use facilities. I booked this room for the washing machine and balcony. Nice and convenient having access to cleaning facilities in the room. Very spacious and clean rooms. Location was perfect just outside Nishiki Market and the busy shopping district.

I booked partly for the balcony but the view is basically just looking into other people properties as the hotel is located in a narrow alleyway street, so did not make use of the balcony as I felt exposed but also intrusive to other properties.

Amazing service, great location and well-thought out amenities. We have been to Kyoto many times but thanks to the hotel owner, Konishi-san, we had the best visit ever. He personally helped us plan our itinerary by telling us where best to catch Fall at its peak, all the not-to-be-missed attractions and how to get there. The hotel is very well-located, right next to Nishiki Market, Gion and walking distance to 2 train stations. And wonderful extras - Every room has its own clothes washer with drying fan in bathroom, micro wave and kitchen sink, and 2 seats plus small table. Hotel rooms in Japan are generally small but Hotel GOCO packed a lot into the room and made for a great stay.

Nothing I can think of.

One of the best hotel experiences ever. The hosts are a family and they give personal attention to the guests: provide information, assist in everything you need, and make the stay enjoyable. The location is excellent close the food market, lots of other eating options, lots of public transportation options to visit the entire Kyoto area. The rooms have everything you need including washer and drying option which we used and was so useful when you pack lightly for the trip. The owners as I said are wonderful. They helped us on the last day, after we check out, retrieve our son's phone which was lost in a taxi! We loved out stay there and highly recommend it!

Nothing

All staff, owners, were warm, friendly, and took the initiative to offer help and suggestions. They really made both our stay and onward journey a lot smoother and more pleasant. The washer and bathroom dryer provided were amazing - it really helped us to stretch our clothes (and being able to wear clean clothes everyday was an amazing feeling haha).

Room was small and could have had more storage space for bags, but then again, all rooms in Japan that we stayed in (of this budget range) were small and this was of a comparable size. There's no view from the window (but that didn't really matter to us)

The host family and staff were terrific - kind, informative, helpful and with a sense of humour. We'd come home from a day out with all sorts of questions about things we'd seen and they were happy to share thoughts and explanations. We learned about all sorts of things from language intricacies to local habits and customs. The rooms were a decent size for Japan and the top floor deluxe twin had a great patio for taking in the street below. While the hotel is located on a side street away from a main shopping thoroughfare, we heard nothing at night after 9-10 pm. and we were there four days. We split our time between the more sedate area of Higashiyama and this hotel's more lively Shijo Kawaramachi area. We slept well in both locations. We would stay again. Thank you, GOCO staff!

The hotel is in a prime location, I was pleasantly surprised at how close it was to Nishiki Market. The hotel room was cozy and had everything we needed. Having a washer and dryer in the room was amazing. I was grateful to have it, especially during a hot and sweaty summer. Having the bath/shower room convert to a dryer was a game changer. I didn't even know that kind of technology existed. I wish we had something like that in the United States. I also enjoyed having a sink in the room we could use to wash our water bottles. It was also great to have a water dispenser in the lobby so we didn't have to spend money on bottled water. The hotel had so many nice amenities that were convenient and made everything feel a little more like home. The hotel staff was friendly and very helpful. They explained how to use the washer and dryer, as well as the A/C in the room. I also appreciated that they kept our luggage when we arrived before check-in, as well as holding our bags when we checked-out but wanted to grab lunch before we left Kyoto. When we asked for them to call a taxi for us, one of the staff went out of his way to flag a taxi driving by so we didn't have to pay the reservation fee. That was extremely nice and thoughtful. I can definitely tell the hotel is mindful of travelers' needs.

Central location, very clean, washer, efficient dryer function in bathroom clothes dried within 1-3 hours depending on fabric type)…but it was the owners and staff that really made our stay so special. They were so warm and welcoming. They treated us like their family, daily conversations at the lobby, their recommendations, and daily giving us directions how to go anywhere. They’re located only 2-3 buildings away from Nishiki Market. My 8 year old daughter and I stayed at their smallest room (with 1 double bed). It was small and very smart use of the space. It was very clean and amazing water pressure in the shower. They also provide cold water in the lobby, so we refilled our water bottles and also the pitcher from the room.

We loved everything!