I expected a tiny room, I got a very big, spacious place to stay at. Even the bathroom was spacious and comfortable. The necessary amenities were provided (including hair conditioner!), and I had no complaints. The possibility to leave luggage before check in and after check out was very helpful, too. The staff was really polite and helpful. I haven't used this option, but apparently there was free coffee and tea provided for the guests, too! The room was clean, I felt *very* comfortable at the location and, without a doubt, I will pick it again on my future travels to Kyoto. It was very close to the main Kyoto station (around 10-15 minutes on foot, with just one turn, so hard to get lost), and close to another station I've used to travel to Uji and Nara. There's a convenience store near the hotel, too, and a bus stop nearby. Also, there's a metro line stop just a short walk away. Fushimi Inari is also in a pleasantly walkable distance (around 20 minutes of a lazy stroll). The area feels very safe and calm, I really enjoyed my stay there.

Location, cleanliness, surroundings, proximity to the train station, facilities.

This is not substracting from my overall impression of 5/5* but be aware that while the washing and cleaning service is provided on a best effort basis, people are ultimately...people and forget to vacate the washing machines once the program finished or take your clothes out of the dryer to load theirs. I know this is out of the control of the staff and I cannot blame them for this. Just a heads-up. I recommend using the nearby 24/7 laundry. Washing and drying within an hour for quite a low price, hassle-free.

The room was big with 2 beds, closet, small kitchen and shower separate from the restroom. Even it have an small balcony. A social area with dinner table and living room with coffee maker also tea.

They have from desk services a few hours during the day. If you need something from the front desk you have to use your phone to called or text Also laundry room if free but the washer and dry machine do not work properly. If you are lucky and have one available ( they have 4 machines, 2 small only washing and 2 combine washer and dry) you never know when they are going to finished the cycle (2 combine washer and dry). Nice that they have laundry soap. But the cycle are completed bad

Spacious rooms, extremely clean, hotel have lobby lounge with two fantastic coffee machines serving coffees and tea's for free. Free washing machines and free washing liquid pods. The hotel feels like a holiday home rather than a hotel.

The hotel is more than one kilometre away from kyoto station. It was a long walk. The employees in the hotel work only from 3 pm to 9 pm. Unfortunately, it was frustrating for me and my family to arrive at the hotel after a long trip and not to find anybody in the reception and had towait for more than three hours . They will never give you the room before 3 p.m., even though it was available. I was planning to give bad ratting because of that , but later I changed my mind because we really enjoyed the stay.

Room was spacious and clean. Had to walk a little bit (~10min) to use the public transportation for all the sightseeing. We arrived early and the staff was able to hold onto our luggage until we checked in. They moved out luggage into the room before we checked in. There was free coffee and tea available for us. Laundry was free, but we had issues with drying.

No breakfast was available, but the staff had a map of some local places to eat. No daily room service to replace sheets, towels, etc... you need to stay for at least 4 days (if I recall correctly) to even get it. Laundry was a challenge, there were 2 washer/dryer-combo units and 2 washer-only units. All of them seem to be running constantly. Drying the clothes was quite a challenge and I ended up walking a minute down the street to a 24-hr laundry mat. I would recommend anyone else staying at the hotel to use the laundry mat, especially to dry their clothes.

Location, just 10 min walk from Kyoto central station, and 5 min walk from local stations or busses. The laundry machine and dryer was perfect Coffee and tea machines were fabulous in the lobby The room is comfortable although smaller than what I am used to in Europe and the states. But all clean and cozy

The staff needs to make more efforts knowing around . The receptionist didn't want to wait a night till I exchanged Dollars to Yen, so I had to pay with a credit card. I didn't like it. They could wait a night since I came for 4 nights.

Coffee and tea were for free and two drinks/person/day for free as well. We liked the small kitchen in our room, it worked well enough. 10 minutes to the nearest subway and 15 minutes to the nearest train station so the situation was exellent. There were small food stores in 5 minutes distance.

The staff´s english skills could have been better, but they were very kind and helpful and everything became clear at least with help of Google translator.

The hotel is tiny and cute compared to the other hotels I stayed in my 15 days Japan trip. It was a 15-20 min walk from the Kyoto station. They did have a free of charge luggage storing option in another place close to the station which was a plus. The staff were friendly and smiled whenever we met. The room was huge with all white interior which I like and it was very nicely done with a concealed kitchenette. The washroom was also interesting with 3 separate partitions with doors for bath, wash basin and wc area. They have free coffee. Also a Laundromat and vending machine in house.

The towels provided were torn with huge holes in it and seemed dirty and used with stains all over it. All the towels were same. The shampoo, conditioner, body wash smelled not so good. Although the stay was good I felt like I was staying in a restricted zone as they have a lot of rules. You'l know when you stay.

The Sakura hotel chain is really good and this place was just as good as its siblings. The mattresses were very comfortable and the toilet was conveniently separated from shower. Love the amenities (shampoo, conditioner, foam soap, towels, everything was so we'll thought). There's a room for you t get tea/coffee, sit and relax.

The twin beds were put together together, which I didn't expect considering I was traveling with a friend and stated that in the website. That wasn't an issue, just a detail. It would've been nice to be able to open he window, but that's another thing that's not actually a issue

The place was very clean but to find a place to eat it was necessary to take a cab or several means of public transportation. Personnel speaks very little English or other languages: more than in most other Japanese hotels, but still having to use Google Translator for important things. However, everyone is extremely kind and helpful. We stayed in regular double rooms at first and were enthusiastic , although it was below street-level the area was so quiet and overlooked a back-street, so we never got disturbed. The expresso machine in the hall and free laundry are a definite plus for this pretty and clean hotel.

The curious thing: I needed an extra one for my back which they refused to give me, so I offered to purchase a new one, but the owner was adamant: no extra pillows. What if someone spills something on the pillow? I asked. Then you'd have to buy a new pillow but you won't get to use it anyhow. One pillow per bed ONLY. They had a special offer if you extended your stay, but when we asked to stay longer they made us check-out and check back into a different room, which was a suite and was probably used only for parties, since some pieces were broken and other were dirty, not to mention the smell of vomit we had to buy spray for to take out.